Petrillo's Used Auto Parts - New Haven, Connecticut

Address: 150 Middletown Ave, New Haven, CT 06513.
Phone: 2038651749.
Website: petrillosauto.com
Specialties: Auto parts store.
Other points of interest: Small business, Delivery, In-store pickup, Onsite services, Credit cards, Debit cards, Credit cards.
Opinions: This company has 157 reviews on Google My Business.
Average opinion: 3.8/5.

📌 Location of Petrillo's Used Auto Parts

☎️2038651749

⏰ Open Hours of Petrillo's Used Auto Parts

Monday: 8 AM–5 PM
Tuesday: 8 AM–5 PM
Wednesday: 8 AM–5 PM
Thursday: 8 AM–5 PM
Friday: 8 AM–5 PM
Saturday: Closed
Sunday: Closed

Petrillo's Used Auto Parts Overview

Located at 150 Middletown Ave, New Haven, CT 06513, Petrillo's Used Auto Parts stands out as a reliable small business specializing in auto parts. This family-owned operation offers a comprehensive range of services that cater to both car enthusiasts and those in need of vehicle repairs. For those looking to get in touch, the contact number is 203-865-1749. Their online presence is well-maintained at petrilosauto.com, where potential customers can find additional information and even place orders online.

Features and Services

Petrillo's Used Auto Parts offers an array of services that set it apart from typical auto parts stores. They pride themselves on being a small business committed to customer satisfaction. Key features include:

- Delivery Options: For those who prefer not to deal with heavy parts themselves, delivery services are available.

- In-Store Pickup: Convenient for those who enjoy browsing and picking up items directly.

- Onsite Services: Beyond just selling parts, they offer onsite services which can be incredibly helpful for complex repairs or installations.

- Payment Flexibility: Accepting various forms of payment, including credit cards and debit cards, ensures a smooth transaction process.

Customer Insights

Customer reviews on Google My Business paint a positive picture of Petrillo's. With 157 reviews averaging a 3.8/5 rating, many customers appreciate the great service and the store's willingness to help find parts that fit their vehicles perfectly. One review highlights the store's exceptional ability to guide customers to suitable alternatives, showcasing their knowledgeable staff and customer-centric approach. While the reviewer wasn't sure which specific person they dealt with, the overall experience was overwhelmingly positive, leading to a strong recommendation.

Recommendation

For anyone in New Haven searching for high-quality auto parts or in need of specialized assistance, Petrillo's Used Auto Parts is worth considering. Their combination of a wide inventory, helpful service, and customer-friendly policies makes them a top choice. To explore their offerings further or to place an order, visiting their website at petrilosauto.com is highly recommended. Don't hesitate to reach out or visit them in person to experience their exceptional service firsthand.

This approach not only highlights the essential aspects of Petrillo's Used Auto Parts but also encourages potential customers to engage with the business directly through their website, ensuring they get the most out of their visit or call.

👍 Reviews of Petrillo's Used Auto Parts

Petrillo's Used Auto Parts - New Haven, Connecticut

Joel G.

5/5

Not sure who I dealt with, but I was referred to the location by another used auto parts store. Great service. Even help me find a different part that still fit my car. Would recommend.

Alyssa M.

5/5

I called looking for an original part for my 1967 mustang (which is never easy) and while they didn’t have it, the man I spoke with took the time (15 minutes before closing) to look up and provide contact information for the only yard that actually has the part. I didn’t catch his name but instead of saying “sorry I can’t help you” he took the time to help me with absolutely nothing in return, definitely recommend!

Ray M.

5/5

I can’t say enough about Issac’s professionalism while working with me for my Smart Car parts I needed. The parts were in excellent shape as stated and promptly shipped to my address in Florida.

Thanks again Issac for the extra effort provided!

Glen H.

5/5

I had been looking for a driver's side headlight assembly for a 2005 Chrysler Crossfire for over 2 years. Finding a new one has been impossible without incurring a significant cost. Due to that I have been searching the internet for a used one, but once again the prices have been ridiculously high and the condition of the ones I found were poor. Recently I found one at Petrillo's. I called and spoke with Kevin who was easy to talk to and promptly sent me pictures of the headlight assembly. I was nervous about purchasing it since it came from a salvage car. Kevin gave great details on the headlight assembly and answered all of my many questions. Kevin worked up the order for me and unfortunately was on vacation the next week that I decided to order it. Kevin had already set up me working with his co-worker Lenny who finished the sales order and shipped it to me. The price was great the speed of shipping was great. The light is installed now looks great and is exactly what I expected based on Kevin's description.

Tanner C.

5/5

While working at a small dealership in upstate New York, i have dealt with dozens of used part yards.

Called petrillos for the first time as they are not local. Isaac is the best sales rep i have encountered hands down. He was quick, effective, and extremely helpful.

Thank you Petrillos!!!
Giant Auto Sales

Fernando M.

1/5

was asked to put down a deposit for junk parts before even getting the part with a timeframe of 24 to 48 hours then pick it up an hour away totally inconvenient. As if it was a refurbished part from AutoZone.

Beth L.

5/5

Needed to edit my review of 1 *I originally posted that they had sold me a starter that was defective. Have found since then it was the mechanics fault not Petrillo's. So in good conscience I need to change this review.

Albert M.

4/5

Good service. They did not have the part I needed but got it the next day. Only problem was they never called to let me know it was in. I can somewhat understand because they are very busy everytime i go in there.