LBI Fiberglass - Groton, Connecticut

Address: 973 N Rd, Groton, CT 06340.
Phone: 8002316537.
Website: lbifiberglass.com
Specialties: Fiberglass supplier, Distribution service.
Other points of interest: Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 10 reviews on Google My Business.
Average opinion: 4.5/5.

📌 Location of LBI Fiberglass

☎️8002316537

⏰ Open Hours of LBI Fiberglass

Monday: 8 AM–4:30 PM
Tuesday: 8 AM–4:30 PM
Wednesday: 8 AM–4:30 PM
Thursday: 8 AM–4:30 PM
Friday: 8 AM–4:30 PM
Saturday: Closed
Sunday: Closed

About LBI Fiberglass

LBI Fiberglass, located at 973 N Rd, Groton, CT 06340, stands out as a premier supplier in the fiberglass industry, offering a comprehensive distribution service. With a focus on fiberglass supply and distribution services, this company has established itself as a reliable partner for businesses and individuals alike seeking high-quality materials.

Contact Information & Accessibility

For those looking to get in touch with LBI Fiberglass, they can be reached at Phone: 800-231-6537. Their commitment to accessibility is evident with a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring that everyone can visit their premises without hassle.

Online Presence and Services

Their website, lbifiberglass.com, serves as a valuable resource for potential customers. Here, you can find more detailed information about their products and services. Notably, LBI Fiberglass prides itself on providing onsite services, which means they can cater to your specific needs right where you are, adding a layer of convenience to their already impressive service portfolio.

Customer Service Highlights

The company's dedication to customer service shines through in reviews. One particular review stands out: "Stephanie was extremely helpful, even waiting for me after hours. She truly went above and beyond." This reflects the second opinion of the company's average opinion on Google My Business, which is a respectable 4.5/5. This level of service ensures that not only do customers receive quality materials, but they also experience excellent support throughout their entire interaction with LBI Fiberglass.

Recommendation

For anyone in need of superior fiberglass products coupled with outstanding customer service, LBI Fiberglass is a top choice. Their accessible location, wide range of services, and commendable customer support make it a go-to destination. To explore their offerings further or to inquire about specific requirements, visiting their website lbifiberglass.com is highly recommended. Don't hesitate to give them a call at 800-231-6537 for assistance. Their team is ready to ensure your experience is as positive as the reviews suggest.

👍 Reviews of LBI Fiberglass

lefty K.

5/5

I havent tried their product yet. I just bought it. But when i called to get info, Stephanie was extremely helpfull, even when i told her i would be there 10 mins before they closed she said she would wait For me. Well traffic was horrible it took me 40 mins after they closed, she waited. Then after i drove off 20 mins later i realized that i need more items. I called to see if she was still there and bam she was, she waited again for me. I truly hope your products are as good as customer service. GOOD Job Stephanie.

Freddie E.

1/5

I don't think I've ever had such a horrible experience trying to buy a product from a company like I've had with LBI. Here is my experience from an email I sent to them, also unanswered
:
Hello,
I was extremely upset at my attempt to buy some products from you and want to let you know my experience.

First, when I call, the phone is picked up about 1/3 of the time. I have come to expect that as normal for your company.

Matter of fact, here is the details of my phone calls for last week:
12/23 3:03 pm (no pickup all day, left vm that was unanswered)
12/28 10:33 am (picked up by woman and talked briefly about products but she was not equipped to answer specific questions)
1/2 8:04 am (no pickup, left vm that was unanswered)
1/2 10:19 am (no pickup)
1/3 9:29 am (no pickup)
1/3 10:21 am (finally, pick up! Confirmed with lady on phone that you had supplies in stock and she mentioned she would place them on side for pickup same week. I confirmed I would be driving an hour and a half so to please put them on side for me)
1/6 2:00 pm (no pickup)
1/6 2:15 pm (picked up and confirmed that someone was there as I was on my way to pick up order)

Second, I had left a couple voicemails and both were left unanswered and I never got call backs.

Third, this past Friday, 1/6/17, I left work early and drove an hour and a half to pickup an order that was supposed to be put on the side by the lady I spoke to on the phone. She was shocked and surprised and said items were not in stock and that she thought I was referring to something else. I was very clear over the phone about what I needed.

HORRIBLE!

Sales S.

4/5

LBI Fiberglass has chosen to deceive customers into thinking that they sell Nida Core. COMPOSITE ESSENTIAL MATERIALS purchased the Nida Core business from 3M in October 2013.
Carbon core and former dismissed employee Jack Lugus has taken files and information to make Carbon Core look like Nida Core.
LBI website says Jack had taken over Nida Core business. That is a LIE.
BEWARE. NONE of these products are NIDA CORE or 3M Structural Composites.

gregory D.

5/5

very happy with the service. the customer area is small with the basics. the woman running the front was very nice, very knowledgeable and very helpful. I will definitely go back.

Kevin F.

5/5

Could not be happier with the service. Very knowledgeable and helpful. Guided me through the entire process and set me up with the proper products. I highly recommend them.

Tom

5/5

They have all the supplies needed for fiberglassing.

Roland

5/5

Great company for all fiberglass needs!

Ghislain G.

5/5