SK Lavery Appliance Company - Glastonbury, Connecticut

Lisa H.

I cannot recommend SK Lavery enough. I've had terrific experiences over the years with their service and appliances. Just today I needed a last minute swapout of a model of appliance I'm getting delivered this week and Jeremy was incredibly accommodating. You sure don't get this level of attention from big box stores - go small business!

steve B.

Our new stove was delivered today. The two gentlemen that brought in the stove set it up and explained all of the features before leaving with our old stove. Very, very happy with the entire experience.

Nicole T.

Overall experience was excellent. Jeremy was extremely helpful, answering all our questions and helping us decide what to get and getting us the best deal (they price match best price) Small shop with an impressive showroom.

dutch

I'm only going to go 3 stars here - just had a new dishwasher installed and it would not fill with water, the installer said maybe it is frozen, try again in a few hours, which I did and same thing no water fill, I started checking things and found he had not turned the water supply valve back on to the appliance after the install, we all make mistakes, I don't blame him, however, could this not be resolved by just using a simple install checklist required to be filled out by the tech and signed by the customer, he would have caught the error on the checklist, and it is pretty poor service on the part of sk lavery that no one followed up with us to see if it worked later that day - that I find just unacceptable, i think management needs to take a look at delivery/install procedures and problem case follow ups

Toshima F.

We had to wait for 8 days before someone finally came to address our maintenance issue. However, the technician spent just 1 minute observing the problem before telling us he needed approval and then left. If you still want to buy from this company ( S K Lavery), I strongly recommend against purchasing their extended warranty. Instead, consider paying a little more to buy from a local place with professional service.

The level of customer support and guidance provided by this company is truly disappointing. We've experienced similar issues since making the order, but now we have to live with it. Save yourself the frustration and choose a company that values its customers and provides reliable after-service support.

Rosie C.

I stopped in to purchase a full set of appliances for new house. Jeremy was extremely helpful in pointing out the best black Friday deals and great rebates! The showroom was very clean well stocked and another fully stocked showroom in basement. Easy scheduling for delivery the following week. Jeremy also printed out my rebates so everything was all together for me to mail in. Highly recommend this business!

Brian G.

Sheisty. Very sheisty. Watch out for their installers, they will try and say your outlet is broken and want to replace it or some other unessesary repair. Avoid this place at all costs. I'll never buy there again.

Toby S.

I LOVE MY NEW REFRIGERATOR…

After searching high and low for the refrigerator that best suited our needs, and not finding what we were looking for, I saw the TV ad for SK Lavery.

From my initial telephone inquiry, to the reasonable pricing, to the excellent customer service by Jeremy Seip, as well as the two delivery men that took away our old refrigerator, hooked up our new refrigerator, and asked if we had any questions, it was a pleasure working with all of them. They will be our go-to store from now on.

SK Lavery is “our” #1 appliance store! 🎶