Teleworks Communications, Inc. - Glastonbury, Connecticut

Overview of Teleworks Communications, Inc.

Located at 17 Parker Ter Exd, Glastonbury, CT 06033, Teleworks Communications, Inc. is a notable player in the telecommunications sector, offering a comprehensive range of services from business-to-business communications solutions to phone repair services. Their address is easily accessible, featuring both wheelchair-accessible entrance and parking lot, ensuring convenience for all customers.

Services Offered

Teleworks Communications stands out with its diverse specialties. They excel as a telecommunications service provider, delivering top-notch business to business service that caters to the unique needs of enterprises. For those who encounter issues with their phones, their phone repair service is reliable and efficient. Their technical expertise extends to providing telecommunications engineers and supplying telecommunications equipment, making them a one-stop-shop for all telecom needs. Additionally, they operate as a telephone company, offering a full suite of communication solutions.

Customer Experience and Facility Accessibility

Customer satisfaction is a cornerstone of Teleworks' operations. With 18 glowing reviews on Google My Business, the company has garnered a reputation for excellence. Their commitment to customer service is evident in the seamless transition of their recent installation services. Customers commend the patience and thoroughness of their team, particularly highlighting the expertise of Doug and Rob, who not only understand the upgrades required but also provide insights on how to reduce costs effectively. The facility itself is accommodating, with wheelchair-accessible features ensuring that everyone can visit comfortably. Accepted payment methods include both Debit cards and Credit cards, making transactions straightforward for all customers.

Recommendation

For anyone searching for a reliable telecommunications service provider, especially those in need of business-to-business solutions or phone repairs, Teleworks Communications, Inc. is highly recommended. Their ability to understand and meet their clients' specific needs, combined with their accessibility and diverse range of services, positions them as a top choice in the industry.

To learn more about their services and perhaps embark on a seamless telecom experience tailored to your business, we encourage you to visit their website at teleworksvoip.com. Here, you'll find more detailed information about how they can assist you in enhancing your communication infrastructure. Contact them today to schedule a consultation or inquire about their services. Their expertise and positive reviews speak volumes about the quality of service you can expect from Teleworks Communications, Inc.

👍 Reviews of Teleworks Communications, Inc.

Sandra C.

5/5

I highly recommend Teleworks! They recently installed our new phone system and the transition has been seamless. They have patiently trained our team, checking in to ensure everyone is comfortable and confident with the system. Doug and Rob are incredibly knowledgeable and knew exactly what we needed to upgrade and reduce costs. Thrilled to have found such a great company to partner with.

Eric K.

5/5

Rob and Teleworks are excellent in the space of telecom, low voltage hardware, security, cameras, wiring and simply saving his clients money. Especially in the world where costs and expenses have significantly increased it is good to know there are ways for businesses to save money and Rob is the best on helping companies in the technology arena. AND a great resource for any company that is relocating to a new building or unit.

Krista G.

5/5

Our non-profit organization changed our phone system over to VOIP about 3 1/2 years ago. We're pleased we went with Teleworks. Installation went smoothly and Rob and Doug trained our staff on how to use the new system. The phones have a bunch of great features that our old ones didn't have. The email notification of incoming voicemails has been very useful during this pandemic. I'm able to listen to and forward the recordings to other staff from any mobile device. Seldom have we had any technical issues, but when we have, Doug or Rob is easy to get a hold of and quickly troubleshoots the problem. They are always professional and courteous. I highly recommend Teleworks!

Ken R.

5/5

I have a busy insurance agency and been using Teleworks now for several years and have had a very good experience. They set up our phone system - converted my office from a landline system to their VOIP system. We have 8 phones and 8 phone stations - and they did the set up professionally and are reasonably priced. Any time I have an issue they are very responsive and are at the ready to assist should there be a problem. I would highly recommend them for your phone services.

Mike S.

5/5

We recently contracted Teleworks to convert a 2-line business phone system we have used for years to a VOIP system loaded with features that are integral to any service business! Integrating desktop, wireless and remote phones, with exceptional functionality has streamlined our receptionist process, and our employees are delighted! The monthly savings are significant and the new system has also improved our customer service and increased revenue. Partners Rob and Doug were great to work with and supported us through the entire process, from planning through installation, training and startup refinements. I highly recommend Teleworks Communications, especially for businesses that desire improved customer service, and for businesses with multiple locations!

Sue B.

5/5

Just had Teleworks Communications install our new phone and fax system, Doug and Brian are great! Very smooth transition, in 5 hours every thing was done, all staff trained, issues and requests handled. Also, fun fact the phones we chose were made in Ukraine.

Rachael M.

5/5

Nothing but wonderful things to say about Teleworks!! Impeccable customer service - quick, efficient, and everyone is so kind and helpful. They also saved us a lot of money, and really tailored their product to work for our business. We have a three floor restaurant with a complicated set-up and a lot of specific needs and they have met and exceeded all of them!

Kim H.

5/5

Chapman Lumber switched our telephone service to Teleworks Communication several years ago. We couldn't be happier with the customer support we receive from them. They are dependable and responsive if we have an issue with our service or equipment, and they are very pleasant to work with. I would highly recommend them to anyone looking to upgrade their telephone service.