Snelgrove's Chocolatier-Florist - Enfield, Connecticut

Travis P.

Had flowers and chocolate delivered to my girlfriend at work and the bouquet was picture perfect. Definitely recommend.

Worldkitty67

This chocolate shop is amazing! If you’re in the area check it out! It had some of the best ice cream and chocolate I’ve ever had! This is a great place to get chocolate gifts! Snelgroves is one of the nicest, decorative shops I’ve ever seen! Finally the staff amazing! 5 stars!

Trishia L.

I have lived in Enfield for over 10 years and I don't know what took me so long to stop into this little hidden gem! I met Tim that day and we designed the flowers for my upcoming wedding. He shared ideas with me from his many years experience and was so insightful and helpful and welcoming. I cannot say enough good things! The entire place is absolutely adorable and homemade candy looks and smells amazing! I came home and told my kids about it and they stopped in the same day! We will definitely be frequent customers! A place like this where they treat you like family and obviously take pride in what they do is so refreshing and definitely one I want to give my business to ! Highly recommended!

Mike M.

ice cream was great! fresh waffle cones! huge selection of chocolate treats! Must see in person to appreciate. Check out my video.

Kamryn V.

Generous and helpful staff along with great chocolate, ice cream, flowers, and fudge! I would definitely recommend coming here!

Chris S.

Nice place to go for ice cream. Portions were so big we could take it home and enjoy it later!

A huge assortment of chocolates of all shapes, sizes, flavors. A chocoholics dream I'd say!

Donna J.

Very disappointing experience all around.
I'll first summarize the 3 things that most bothered us: My daughter, the floral arrangement recipient, received the text with the order confirmation instead of us, thereby ruining the surprise. 2. The arrangement was delivered a full week early, even though the card included in the delivery indicated the date it was supposed to be delivered (if you zoom in, you can clearly see the Delivery Date on the card in the attached picture of what was delivered) 3. But most of all, when we called about the text and then the early delivery, I was appalled by the rudeness and indifference with which we were treated. The only thing the woman offered in terms of trying to right the situation was to offer a refund, but only if her driver would return to my daughter's house and take the flowers back.
For the details: We ordered online on May 2nd for my daughter's 30th birthday which is on May 11. The first thing that went wrong was, as soon as the order was placed, my daughter, not us, got a text with a link to the order confirmation.... So, there went the surprise! We called and the man who answered, said, yeah, he know.. they were having problems with there automated system. OK, so that was very disappointing, but then, my daughter texted a picture of the flowers she received, not on May 11, but a whole week early, on May 4th. Again, we called the shop and the woman who answered said she would speak to the owner to see what he wants to do. When she called back, she couldn't answer why they were delivered a week early, but insisted that the order was on the bench for delivery by 4 pm (or something like that)... but only offered to put us in touch with tech support to help us find out what happened. I don't really care what tech support finds out.. I would think the shop owner would want to get to the bottom of it though. It would do nothing for me... it was just another mistake. The woman made all sorts of excuses from being the only shop open in the area, to being "slammed" with orders and the difficulty in working in the pandemic, to not having the correct container size in stock thereby having had to put more flowers in to fill it out..... however, as the customer, I shouldn't have to care or even know about the shop difficulties.
I asked if she could help right the situation in any way, suggesting perhaps a 25% discount, to which she went on to tell us that she had already lost money because she had to use a larger container (due to no fault of mine, as the order was accepted when placed) I certainly would have been understanding, but the woman on the phone couldn't even offer a sincere apology. She just wanted to pass me off to their tech support. I stopped listening to the rudeness when it became clear she was not going to do anything to try to make up for our bad experience.
To a lesser degree, I was disappointed that the flowers didn't look like what I ordered. I do understand that substitutions sometimes have to be made, but I chose the arrangement I did because it was clean and elegant, with only white and light pink (white daisies and lilies and light pink roses and carnations). The flowers that were delivered were pretty, but had other types of flowers, only 2 roses, large bright pink carnations along with with and light pink.... again, nice, but wasn't the overall of look of the one I ordered.

Alicia G.

The chocolate was terrible the I've cream was freezer burned. The 2 workers were super unfriendly. We brought our daughter for ice cream and our 7 months old for his first ove cream experience. Major disaster