Best Buy - Waterford, Connecticut

Okay, here’s a comprehensive overview of Best Buy, designed to be helpful and informative, formatted as requested:

Best Buy: A Premier Retail Destination

For consumers seeking a wide array of electronics, appliances, and entertainment products, Best Buy stands as a leading national retailer. Located at 913 Hartford Turnpike, Waterford, CT 06385, with the phone number 07010300, Best Buy offers a convenient and expansive shopping experience. Their website, stores.bestbuy.com, provides detailed store information and online ordering capabilities.

Specialties and Product Categories

Best Buy’s strength lies in its diverse product selection. The store expertly caters to a broad range of consumer needs, boasting expertise in several key categories:

• Electronics: From smartphones and televisions to audio equipment and wearable technology, Best Buy offers a vast selection of the latest gadgets.
• Appliance Store: Homeowners will find a comprehensive range of refrigerators, washers, dryers, and other essential appliances.
• Computer Store: A dedicated computer section provides PCs, laptops, tablets, and accessories, along with expert advice for building or upgrading systems.
• Home Theater Store: Creating an immersive entertainment experience is a specialty, with projectors, sound systems, and related accessories.
• Music Store: Audiophiles can explore a wide range of musical instruments, headphones, and audio components.
• Video Game Store: Gamers will find the newest consoles, games, and accessories.
• Video Store: Blu-ray and DVD media are available.

Convenient Services and Accessibility

Best Buy prioritizes customer convenience. They offer several valuable services including: Curbside pickup, Delivery, In-store pickup, and In-store shopping. Furthermore, the Waterford location provides onsite services such as assembly assistance, repair services, and a Quick visit option. The store is designed to be wheelchair accessible, featuring a wheelchair-accessible entrance and parking lot. Acceptable payment methods include checks, credit cards, debit cards, and NFC mobile payments, ensuring flexibility for all customers.

Customer Feedback and Reputation

Best Buy maintains a strong customer base, as evidenced by the 2025 reviews available on Google My Business, with an average rating of 4.1/5. Customer testimonials frequently highlight the knowledgeable and helpful staff. Specifically, one review details an exceptional experience with a team member named Luis, who provided guidance on desktop setups, protection plans, and current sales promotions. The store’s commitment to customer service seems to be a recurring theme.

Contacting Best Buy – Enhance Your Experience

To learn more about specific products, promotions, and services, or to schedule an appointment for assembly or repair, we strongly recommend visiting the Best Buy website: stores.bestbuy.com. Exploring their online catalog and utilizing the contact form will provide you with the most up-to-date information and ensure a seamless shopping journey.

We believe Best Buy at the Waterford location provides a valuable resource for consumers.

👍 Reviews of Best Buy

Koko

5/5

I came into the store to return a trucking GPS and was greeted by LUIS in the camera section. He helped me figure out everything I needed for my new desktop setup. Also, he explained a lot to me about the protection plan I signed up for and gave me the pamphlet to go home and look over. He was very knowledgeable and helpful. I was in the store for about 35 minutes. He also explained to me the sale that’s going on and price matching. I will be back in the future. Thank you so much, Luis for assisting me with all of my orders.

Lori K.

1/5

Geek Squad is to be avoided at all costs. We were given incorrect information about the state of our old computer and treated very poorly. Bought our new computer elsewhere as a result and got wonderful service from an independent repair business that we could actually call directly on the phone. Best Buy has outsourced their customer service out of the country and I was told they cannot connect you to the store at all. No thanks.

Armando J.

5/5

Nice store and personal service love ❤️ the price is so good 😊 love love 💕

Rina

5/5

They are really awesome. The shop, service is really amazing. In fact I lost my parcel during delivery and they delivered twice. Thanks to them. Reliable place I must say.

T H.

5/5

The superstore of everything electronic. We purchased so many things for our home here, speakers, tvs, computers, washer dryers, cell phones etc...What we like the most is being Total Tech members. We have had them come out to fix, change or whatever and theres a guy Mario who comes out with is exceptional. There was a guy Chris who came out for computers who was over the top exceptional but we have learned he no longer works for Best Buy. Every thing we have gotten we have gotten great customer service and have zero complaints so far with Best Buy. Even love you can come back and get money back when you buy something and then it goes on sale. You can get the price difference which is what just happened with alexa and the new computers we got for my kids for school. This is our go to place.

Justin M.

5/5

Had my iPhone 15 pro max repaired by the Geek Squad at the Waterford location.. they were excellent and while I waited sales associates informed me of great deals and offered to help me with anything I was interested in!! Great service and good customer care!!

Cameron

5/5

This Best Buy location provides a consistently excellent shopping experience. The staff are knowledgeable, approachable, and eager to help with any questions. The store is clean, well-organized, and fully stocked with the latest electronics and accessories.

Jennifer

5/5

The staff is great. They're very helpful and make purchases and returns a painless process.