Sanford's Computerworks - Hutchinson, Kansas

Charles S. P.

I have been a customer of Sanford's for as long as I have lived here. I bought an H-P Z800 Workstation from them and they have kept it serviced perfectly. It uses a Kingston solid-state hard drive to handle rapid downloading into five hard drives. I have enjoyed this "beast" for the long run with Windows 10 which might last two more years then I'll have to get a Windows 11 machine. "My Compliments" Sanford's.

Kevin S.

I found a Dell brand keyboard for half the price of the onn brand from Walmart. Say what you will, I was very ecstatic with the service and product. Thank you for being a small business. I wish you the best.

Jesse E.

This place flat out scams people.
They scamed me for $115. They even changed my ticket saying what I was there for to further legitimize their scam. Never go here. If you do, well a fool and his money will soon be parted. In game setting so not was I was there for. I came in to have setting changed on my laptop to get all games on my pc to play better. But after making the appointment and then arriving at the store 2 days latter the same guy
I talked to to set the appointment said I never put why you were coming in so why are you here. Then after 30min and him saying idk why your pc is not running games better, you need to return it and get a replacement. He the asked a girl to help with some in game settings on d2r ( I figured there was no way they were going to charge me for changing in game settings. As that is not what I was even there for. I figured it was just so that I felt that I got something for whatever they were going to charge me, since nothing was fixed.) And she did make D2R work about 10% better. But she even admitted that she didn't think she could make it work well. But then proceeded to charge me eighty five dollars an hour for changing in game settings. Then because there was nothing written as to why I was there. She then changed why I was there to say I was there for in game settings to d2r. And she knew she was doing me dirty. Which is why she didnt even say thanks for coming or goodbye or anything to me when I left.

Benjamin K.

Took my brand new computer I custom built in to have them look at it. I could not get anything to display on monitor after windows failed to boot. I knew this was probably a driver issue and would be a simple fix. I dropped it off only to have a call 30 minutes later to be told my motherboard was toast and I had a bad ram stick. I knew right away I needed to have a second opinion when the young lady that helped me couldn't even really tell me how she came to this conclusion. Also charged me $48 dollars and must not have tried very hard. I then left and went to somewhere else and found out there was nothing wrong with the computer at all. They finished the windows install while I waited and then even ran benchmark tests to make sure everything was running as it should. They had great customer service and only charged me $20.

sachiko L.

I gave them one star because I had to give them at least one star. Otherwise I’d give them NO star. I would not recommend them at all. They are not professional. I took my laptop in because I thought I needed to have the fan replaced. He first said it would cost $250 to replace the fan because he had to take the whole back off. Fine. I told him to go ahead and replace the fan. He said “well I’m not going to do it right now. I have to order the fan” as if I was going to stand there and expect to see him replace the fan in front of my eyes. He then said I had to buy a new one. I got confused because we were talking about replacing the fan so I asked what he meant. He said “Do you have a hundred dollar bill?” When I said I don’t, he said if you had a hundred dollar bill, it would be like lighting it. Waste of your time. I had to ask him if he meant I should buy a new laptop. He then finally said yes. Why couldn’t he have told me that at the beginning? First he acted like he would replace the fan then after the hundred dollar bill nonsense, he says I should buy a new laptop. There are other computer repair stores who would treat you like a customer. I’d find someone else.

Bill S.

You will not find a more helpful or knowledgeable group of people than the staff at Sanford’s Computer works. I have been a customer of theirs for many years for both my business and personal needs. On the business side of things, we have had a very fast paced growth in the last 5 years and Sanford’s was right there by our side recommending hardware and software upgrades to support our business. In fact we would not be the company we are today with out their support. One of the best things about Sanford’s is the fact that they are not salesmen; they are partners to their customers. You can present a problem or a direction you would like to go and they find a solution that fits your needs and budget, and never once have they tried to oversell us on something we did not need. As with all computers and software there are problems that arise from time to time and every time we had an issue (every time) they were always willing and able to fix the issue in a timely manner to keep us up and running. You can go to a big box store or online store but you would be missing out on a lot of knowledge and service that Sanford’s can offer. On my personal dealings with, them no words can articulate how happy I have been with every aspect of their company. I have had 3 custom built machines from Sanford’s and because I did my homework on performance verses price, I know I received twice the machine for half the money from anywhere and unmatched quality. If you want to deal with an honest business that has the goal to help their customers in every way possible, from new machines to rebuilt, to network design and parts these are the people to have on your side.

Jason M.

I have been buying used computer equipment (all they sell) from Sanford’s for over 15 years while I was in my previous position. Recently, I bought a machine, 3 monitors, wireless keyboard. and mouse and upgraded to a SSD hard drive all because I asked Charles' advice and trusted him. I came in about 2-3 weeks ago and bought a Surface pro laptop based on his advice.

Yesterday, when I called him and told him about its inability to accept a video card I had purchased, he offered no reasonable solution in my opinion. “Well that’s because your computer is too old” (I bought it from his 8 months ago), “well can I swap I it out and pay for the upgrade?” I asked, “Well the trade in on that machine is $100, so….” he said. He didn’t offer to help in any way, he was as cold as ice and arrogant as the day is long. I understand that I was buying a used machine, but I feel like it is his responsibility, if asked for his advice, to have full disclosure. What I mean is, Here is what I’m using it for, he gives advice, I say, "will there be any limitations", he says, "NO". That is a level of dishonesty and clear attempt to defraud a customer because of their lack of knowledge.

We all need advice from time to time, my reason form posting this, is that I felt like I asked all the right questions and was absolutely lied to. I was willing to pay and upgrade even though I didn't believe it was right. Charles basically gave me one option... Start over and buy another one...

What was weird and the worst part, he kind of acted like it was a bad idea due to the upgrade price...

Be careful of this place and do your research.

Greg O.

These guys were phenomenal. I use their service twice and they've been able to help me identify the problem quickly within minutes of describing it to them. This last visit I was blown away and that I brought a PSU to them describing a problem which they immediately identified belonging to the graphics card. Additionally they loaned me a diagnostic tool free of charge to take home and used to determine if it actually was the card. On top of this they charge me nothing for their free expertise even after returning the tool and confirming that they were correct. Full 10 out of 10 for these guys and I would highly recommend their service to one in need of assistance