Waters Hardware- Junction City - Junction City, Kansas

Pedro M.

⭐️⭐️⭐️⭐️⭐️

I had an amazing experience at Waters Lumberyard, thanks to Mr. David! From the moment I walked in, he was incredibly helpful and knowledgeable. He took the time to understand my project needs and provided valuable advice on the best materials to use. The selection of lumber was impressive, and the prices were very reasonable.

Mr. David's customer service truly stood out—he went above and beyond to ensure I left with everything I needed. I highly recommend Tru Waters for anyone looking for quality lumber and exceptional service. I’ll definitely be returning for my future projects. Thank you, Mr. David!

Gonzalo A.

Good morning,

At times I go to Waters in order to brain storm and price match!

Michael without fail always asked me what I need help with! This particular day I needed a certain size bolts to match for my project. I had been there for awhile and Michael comes on buy for the assist!

saving me time and money!

I just wanna say thank you for your great service!

Zach M.

Manager was extremely rude and unhelpful. Had a string trimmer for less than 48 hours hours had to bring back 3 times for their help to get started and refused to return due to “because it was a Stihl product”

Not the first time I felt the staff was short, unfriendly, or unhelpful with me. If they weren’t the only hardware and lumber store within 30 mins of junction city I would not recommend or return.

Bryan F.

The staff are always super nice and the atmosphere is relaxing but, the prices..... I just can't do. I get it's conveniently down the street, but everything is atleast $10+ more expensive than home depot. If there was more competitive pricing or price match, I would be there more.

VOLK

If you want to rent tools from this store, forget about it and better find a different place. Rented a tool which supposedly they started it while I was inside paying, after getting it home, it wouldn’t start, returned it in the same condition since I wasn’t able to use it. The manager on duty said “well it’s flooded with fuel, it looks dirty, and we were not notified that it’s not working”. The tools that are rented here are not in a pristinely clean condition. If you are going to rent from this place, take pictures and make sure they start tools in front of you! Wasted my time, money, and garden job not done. Thanks Waters!

Jeff H.

Very friendly and fast check outs. Experienced associates.

Darin W.

Much less than 1 star.
I rented equipment, the equipment did not work, could not get my money back so they gave me credit. I went back a few months later and used the credit, the total was $12 dollars more than the original so I paid the $12 dollars with my credit card. The next Monday they charged $1,996 to my card, after several months of them returning and re-charging my card (which included conversations with the owner who said "It is not my problem") I finally got an accounting specialist with my credit card company to return my money and cancel the card so they would not keep charging.
Never go there, I know I will not.

phillip C.

I love the people here and have shopped here for years. I'm really not certain what's happening but I can't rent from them anymore. In the last year i rented the concrete grinder and it did not grind flat. 1 of the heads wore faster than the other 2. I brought it to the managers attention.
Yesterday I rented the grinder again and it still has the same problem. This time the concrete was softer and it messed up the floor very bad. The response was that it just went out last week with no complaints. I'm a professional not a standard homeowner. Needless to say I won't be renting from them again. Yes I understand that people don't know how to use the equipment but when a problem is brought to your attention and can be proven and your mechanic denies it, it might be time for a new mechanic or at least some training