Jackson County Assessment Department - Independence, Missouri

Jackson County Assessment Department: A Comprehensive Overview

The Jackson County Assessment Department serves as a vital component of Jackson County’s County Government Office, responsible for conducting property assessments throughout the region. Located at Address: 112 W Lexington Ave, Independence, MO 64050, United States, the department plays a crucial role in determining the fair market value of real estate and other taxable property within the county. Individuals seeking information regarding property assessments, tax rates, or related services can readily access the department’s resources. The department’s telephone number is Phone: 8168811330, and its official website is Website: jacksongov.org. The facility itself boasts Wheelchair-accessible car park and a Wheelchair-accessible entrance, demonstrating a commitment to accessibility for all citizens.

Services Offered

The Jackson County Assessment Department offers a diverse range of services centered around property valuation and tax-related matters. These services include:

• Property Assessments: The core function involves conducting thorough assessments of residential, commercial, and industrial properties to determine their current market value. This process utilizes a variety of factors, including location, size, condition, and comparable sales data.
• Tax Information: The department provides information regarding property tax rates, payment schedules, and exemptions available to eligible property owners.
• Assessment Appeals: Property owners have the right to appeal an assessment if they believe it is inaccurate or unfairly high. The department provides the necessary forms and guidance for initiating an appeal process.
• Certificate of Non-Assessment: For individuals purchasing new vehicles, the department issues a Certificate of Non-Assessment, which exempts the vehicle from property taxation. Recent experiences suggest a remarkably efficient process for obtaining this certificate, often completed within a very short timeframe, as evidenced by a recent customer’s account of a 4:40 PM appointment resulting in completion by 4:40 PM, highlighting the department’s operational effectiveness.
• Record Access: Detailed property records, including assessment history and tax information, are available to the public through the department’s website and in-person requests.

Location and Accessibility

The Jackson County Assessment Department’s physical location at 112 W Lexington Ave, Independence, MO 64050 is easily accessible. The provision of a Wheelchair-accessible car park and a Wheelchair-accessible entrance underscores the department’s dedication to inclusivity and ensuring access for individuals with mobility limitations. The central location in Independence, Missouri, facilitates convenient access for residents throughout the county.

Customer Feedback and Reputation

While recent reviews indicate a mixed reception, a significant number of customers have reported positive experiences. Specifically, many have praised the department’s efficiency and the helpfulness of its staff. The reported speed of service, particularly for obtaining a Certificate of Non-Assessment, is a recurring theme in positive feedback. However, a smaller subset of reviews express concerns regarding communication and perceived complexity in the appeal process. Despite these varied opinions, the department’s Google My Business page currently reflects 130 reviews, illustrating a substantial level of public engagement and providing a broad range of perspectives. The Average opinion: 2/5 suggests areas for improvement, though many comments point towards positive interactions with staff. It’s clear the department is actively striving to enhance its services and address customer concerns. The department’s commitment to prompt service, as demonstrated by the expedited Certificate of Non-Assessment process, speaks to an ongoing effort to improve operational efficiency and customer satisfaction. The emphasis on accessibility – both physically and through readily available information – further contributes to a positive image.

Contact Information and Resources

For further information or assistance, please utilize the resources provided:

• Phone: 8168811330
• Website: jacksongov.org
• Address: 112 W Lexington Ave, Independence, MO 64050

The Jackson County Assessment Department stands as a vital resource for property owners and residents seeking information and support related to property assessments and taxation. Its dedication to accessibility and operational efficiency, as evidenced by streamlined processes like the Certificate of Non-Assessment, contributes to a positive experience for many users.

👍 Reviews of Jackson County Assessment Department

Skyler W.

5/5

At 4:10pm I made an appointment for 4:40pm through Qless (to get a certificate of non-assessment for a new car). When I arrived they were ready for me at 4:40 with almost no waiting time. The person I saw was really good at helping me understand everything and answered all of my questions. The whole process took less than 15 minutes, and was a lot less stressful than I expected it to be. (I was especially grateful to be able to get in before they closed at 5, even though it was after 4 when I scheduled the appointment.)

5 stars for friendly and efficient service!

M M.

1/5

If people can pay and print a receipt from online, I should be able to obtain a personal property tax waiver, when needed, online. Should never have to make an appointment and go in person. An absolute broken archaic system. Streamline the entire process of tagging vehicles. All should be accomplished online then mail my license plate and tags to me. Do away with the DMV as well-totally unnecessary!

Jordanne B.

1/5

The online check in does not work so you have to be here at 6:30am the latest to get in. Once you get inside at 8, prepare to wait again. The persons behind the desk are helpful but something needs to be done about this horrendous wait time. Make sure you have no other plans for the day when you come here.

Gary C.

5/5

New to the area. I’ve been there twice making appointments ahead of time. Was with a customer service representative within 10 minutes of the appointed time. The customer service people could not be better.

meeptime

5/5

Got there on a Thursday morning at 7:45, there was not much of a line, just about 8 people or so. When 8:00 hit we had to set up an appointment for the assessor's office using a QR code on the door. I set mine up for 9:20 and left. When I got there around the right time, I only had to wait until 9:22 to get into a station, and when I did they were so nice and did everything very quick and easy. So if you need assessor's, just go on a weekday.

Laurena C.

5/5

Excellent experience today! Set an appointment online via QLess. Arrived at my appointment time and was promptly called back to booth F for service. I was in and out in less than 10 minutes! Serviced promptly and the clerk was professional and pleasant. So happy with the improvements! Great job!

donna R.

1/5

They can not get any right. 3 times I have had to come back because I'm not in the system. Why can't they get things correct.

Savy

1/5

I set up an appointment for 8:20am today and when I got there the doors are still locked and there’s no sign saying that they are closed. If they are going to be close they should just put it on their website.