Brock Manufacturing - Kansas City, Missouri

Introduction to Brock Manufacturing

For individuals and businesses seeking a reliable manufacturer, Brock Manufacturing presents a noteworthy option. Located in Kansas City, Missouri, at 7400 E 13th St, 64126, Brock Grain has established itself as a key player in its sector. The company’s commitment to production and logistical efficiency is evident in its operations. It's crucial for potential clients to understand the nuances of the company’s processes and location before engaging with them. This overview aims to provide a comprehensive understanding of Brock Manufacturing, detailing its specializations, operational details, and relevant contact information.

Company Details and Contact Information

Brock Manufacturing’s primary contact details are as follows:

• Address: 7400 E 13th St, Kansas City, MO 64126
• Phone: 69686101
• Website: brockgrain.com

The company website serves as a central hub for information regarding their services, capabilities, and operational procedures. It’s recommended that prospective clients explore the website to further familiarize themselves with the breadth of Brock Manufacturing’s offerings.

Specialties and Operations

Brock Grain’s core competency lies in its role as a manufacturer. While specific product details are best obtained directly from the company, it's understood that they handle a range of production processes. The nature of their manufacturing operations, however, seems to involve a specific loading and unloading procedure, as highlighted by some customer feedback. This procedure includes dropping trailers on a dock, parking outside the garage door, and a significant waiting period for unloading.

Location and Accessibility

The location of Brock Manufacturing in Kansas City, Missouri, offers strategic advantages in terms of transportation and logistics. It’s situated within a region with established infrastructure for goods movement. A key amenity for clients is the wheelchair accessible parking lot, demonstrating a commitment to inclusivity and accessibility. However, the unloading process itself, as noted previously, can involve substantial delays, requiring clients to plan accordingly.

Customer Feedback and Reviews

It’s important to consider the feedback received by Brock Manufacturing from its clientele. Currently, the company has 23 reviews on Google My Business, with an average opinion of 2.5/5. These reviews, although representing a mixed experience, offer valuable insights into the customer journey. Several comments indicate a significant waiting time for loading, potentially ranging from two hours, and a structured unloading process that necessitates parking outside the facility. Despite the reported delays, several reviewers commend the friendliness and helpfulness of the staff, particularly the ladies in the office and the loading personnel. This suggests that while operational efficiency may require improvement, the human element of the business is generally positive.

Recommendations for Prospective Clients

For individuals or businesses considering working with Brock Manufacturing, several recommendations are pertinent:

• Plan for Delays: Due to the unloading process, clients should anticipate substantial waiting times. Scheduling appointments well in advance is highly advisable.
• Understand the Logistics: The company’s procedures for trailer handling require clients to drop their trailers on a dock and park outside the garage door.
• Contact Directly: For precise product specifications and customized inquiries, direct communication with Brock Manufacturing is essential.
• Accessibility: The wheelchair accessible parking lot provides a convenient access point for individuals with mobility limitations.

Conclusion

Brock Manufacturing represents a manufacturer based in Kansas City, Missouri, offering logistical services and production capabilities. While customer feedback suggests areas for operational refinement, particularly concerning unloading times, the company’s friendly staff and accessible facilities contribute positively to the overall experience. Prospective clients should carefully consider the logistical aspects of the operation and contact the company directly to discuss specific requirements. The combination of location, accessibility, and specialized manufacturing expertise positions Brock Grain as a viable option for businesses seeking a reliable partner.

👍 Reviews of Brock Manufacturing

owen B.

1/5

The sign says that they start receiving at 8.... been here since 0715, the receiving door is still locked at 0922. Don"t try and call anyone, because you will not reach anyone.

Federico H.

4/5

Yes they take a long time to load you..But vary nice people work there..Just so you know you have to drop your trailer on dock then park outside of garage door) And then it’s Nap time..

Vadim G.

5/5

Nice lady in the office, took me 2h before my app..
The guys that loaded me supper nice...!!!

kadar M.

1/5

This is a worst place ever to be here for pick up and delivery I wouldn’t know what to expect from here but it’s happened to me so guys don’t be surprised when you get here and be prepared for all day long 👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽

Aaron O.

1/5

Pack a lunch. They take forever to load! What happened to all the hard working Union workers? When did they all turn lazy? Give it time we'll be loading up at the sea ports. I look for Brock to out source jobs to China to keep up with sales.

Ilo M.

1/5

Every bad review posted here is spot on. I would only add that there is parking available to spend the night here but the train passing nearby will wake you up every 10-15 minutes with loud horn. No ⭐'s.

Tom F.

1/5

The slowest and laziest people work there. It took me 4 hours to get loaded.

Saul T.

2/5

They do take their time.. and be sure to check the load as they do not care if you can secure it or not.