Supplytronics - Lawrence, Kansas

S A.

I would not purchase from this seller based on my experience. Ordered an iPhone 13 for my daughter’s birthday off eBay. They sent it via FedEx. FedEx sends me a email saying it was delivered. I open my door it’s not there. I look at the email from FedEx and see it’s sitting in front of a door I don’t recognize. I called FedEx to report the missing package. FedEx told me the seller needs to be the one to initiate the missing package case so that FedEx can do a thorough investigation. I asked the seller to file the claim, the seller refused. I am now out $397 and still have to buy another phone for my daughter. I attached a picture of the door it was delivered to and a picture of my door. Same conclusive evidence I provided the seller with. Seller still refused to help. Some people are just awful. 😞

Ken M.

Ordered a phone off Back Market which supplies the phone through this company. $800 for an iPhone 13. The screen was NON OEM part which was not up to them OEM specs of a legit iPhone 13 which is supposed to have: Super Retina XDR OLED technology at a resolution of 2532×1170 pixels and a pixel density of about 460 PPI with a refresh rate of 60 Hz.

The avg person would not notice the difference but I used to work for a company that repaired all types of electronics including cellphones and then resell them. I noticed the differences right away.

Not only that but the phone displayed a gray and black line almost like a static image right before booting up to the apple image. Slowly but surely the phone screen started going black and not displaying any image. I had to do a soft reset to get the phone to come back on. This started happening 1x a month then 2x a month then every week.

Finally now here we are a year later the phone is completely bricked. $800 down the drain due to this company cutting corners and not using OEM products. When I contacted Back Market for support they used a 3d party message to route me to SupplyTronics LLC (this company) and send my complaint to them. I emailed them the first week I got the phone and noticed the screen wasnt legit.

They told me to send the phone back and then they would investigate the issue and if warranted they would replace the part. I told them I wanted a 100% refund as this phone was not OEM spec and a fraudulent transaction as I was not given what I was promised when placing the order.

This company I guarantee is taking advantage of hundreds of people that do not know the difference in receiving non OEM parts. I am uploading pics to my review shortly!

Raf S.

Purchased an iPhone 14 Plus. Phone was truly in excellent condition as advertised. Could not tell the difference from this gently used model and a brand new phone. No issues with setup. The eSIM feature makes enabling your number even easier than ever. Delivery was on time, actually arrived the day before scheduled. No issues with this transaction. Happy to have saved a couple of hundred bucks over a new phone. Would definitely buy from Supplytronics again.

Shannon J.

Purchased a “very good” refurbished iPhone 13 mini for my daughter’s first phone from Supplytronics via eBay. I could not be more pleased with the item or the service from them! The phone did arrive with battery issue which I contacted the vendor & they immediately offered solutions to remedy. I chose to have them repair it as the phone was otherwise in excellent shape. They repaired for free including the shipping back & forth. Overall excellent experience & I would definitely use them again!

Yesenia V.

Hi I bought a phone from supplytronics and I was super satisfied with my purchased the iPhone 12 look like brand new. I really loved the iPhone it's my daughter sweet 15th birthday present. Thank you for your service Supplytronics. Highly recommend this store.

Mia P.

Phone is in excellent condition. Better than expected. Shipping was fast. I had a question about the phone and supplytronics not only answered me fast but followed up more than once. Excellent seller. I would definitely buy from them again.

Pamela D.

I have never purchased a refurbished product but I recently purchased an iPhone 15 + from Supplytronics ,I went from a 7+ to a 15+, it was factory unlocked. Went from a physical sim to the ESim , The setup went very smoothly and I was amazed at the condition of the phone was beyond my expectations, ,This company is true to their word, they gave me a year warranty and it was delivered to my email the day before the phone was delivered, I had questions before my purchase and they didn’t hesitate to quickly respond, I am very happy with my purchase and if you have ever considered a refurbished product? This is your store check them out. I know you won’t be disappointed and I highly recommend them and I will be making future purchases with them,No product is perfect and things can and do go wrong with any product, I have no problem but have read some negative reviews but don’t let that discourage you, Check out their store , contact them with questions or concerns and buy an awesome product with a warranty ♥️

Aaron M.

Received my iPhone 14, 2days early! It is in better condition than described and fully functional. Bought it refurbished but has 100% battery health. No cosmetic blemishes or damage. Best deal I could find out there anywhere! I would definitely buy from them again and recommend you do the same. Thank you!