Best Materials - Phoenix, Arizona

Address: 2851 W Indian School Rd, Phoenix, AZ 85017, United States.
Phone: 6022728128.
Website: bestmaterials.com.
Specialties: Building materials supplier, Concrete product supplier, Industrial equipment supplier, Safety equipment supplier.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Debit cards, Credit cards.
Opinions: This company has 36 reviews on Google My Business.
Average opinion: 3.3/5.

Location of Best Materials

6022728128

Best Materials, located at Address: 2851 W Indian School Rd, Phoenix, AZ 85017, United States, is a well-known establishment that specializes in supplying building materials, concrete products, industrial equipment, and safety equipment. They can be easily contacted at Phone: 6022728128 or through their website Website: bestmaterials.com.

This company is highly recommended for those who are looking for a reliable supplier of various construction-related materials and equipment. They offer a wide range of products that cater to different needs and preferences. In addition, Best Materials has received positive reviews from their customers, with a average opinion: 3.3/5 based on 36 reviews on Google My Business.

One of the standout features of Best Materials is their commitment to accessibility. Their establishment is equipped with a wheelchair-accessible car park and entrance, making it easy for people with disabilities to access their services. They also accept debit and credit cards, making transactions more convenient for their customers.

As a building materials supplier, Best Materials offers a variety of products such as cement, aggregates, ready-mix concrete, and concrete blocks. They also provide concrete pumps and placing booms for large-scale construction projects. For those in need of industrial equipment, they supply scaffolding, construction tools, and heavy machinery.

Moreover, Best Materials recognizes the importance of safety in every construction project. As such, they offer a wide range of safety equipment, including personal protective equipment (PPE), fall protection systems, and traffic safety products. With these offerings, customers can ensure the safety and well-being of their workers while completing their projects on time.

Reviews of Best Materials

Splendid Builders

5/5

Had an issue with getting some products delivered, after going back and forth trying to figure out some shipping issues, they were able to resolve and meet expectations for returning some products. Products that we did purchase and use are of good quality and prices are just right!

A M

1/5

Unpleasant Service! The customer service representative had an attitude as if they were doing me a favor by selling the product. I feel sorry for this guy...

Chad Fredericks

1/5

Impossible to get in contact with. They've got a very nice website with lots of specialty roofing that isn't stocked at normal retailers, but have 0 customer service to actually sell it.

I live fairly local, so I wanted to pick it up (as single ply roofing comes in larger rolls / is expensive to ship). Their website details exactly how to do this via a Will Call option. But, that function is broken. Tried calling / voice-mail and emailing multiple times with no response to either.

Decided to go ahead and just pay to have it shipped as I already had everything picked out in my online cart. Get to the shipping tab and its quoting over $5000 to ship only $2000 worth of material even though I'm in the same state / metro area. This isn't a huge amount of material either- less than 700 sf worth. That's not going to happen...

Tried calling again, even trying other extensions besides sales - and still absolutely nothing. It's been a couple weeks now (I went ahead and ordered from elsewhere) and I've still never received a call or email response.

Id strongly suggesting avoiding this place. Even if you place an online order / are OK with paying shipping, you'll have an impossible time getting in touch with someone if it goes wrong.

Edit as response to owner comment: If you're seriously interested in hearing more about the issue I had, feel free to return one of the several voice-mail / emails you have from me under this same name. I've had my fill of wasting time trying to get in touch with someone on your end.

I'll also note it's very frustrating that your company has the time to actively monitor + respond to ratings on here, yet appear to be at least 2 weeks backlogged on responding to the phone + email listed on the website.

Reviewin Stuff

1/5

It’s like pulling teeth getting anything done over here now. They used to have a good guy that worked there but now that he’s gone this place really needs to step up their game, I hope you guys get it together.

Ddd Ddd

3/5

Questionable expertise. Very questionable. I asked for a specific part number and it took 15 minutes to tell me they don't carry that. WOW....then the "sales" person started talking to a co-worker while I was trying to explore other products I need. I may have just gotten a new person. or an inexperienced person. I may try again, but this was a very frustrating experience. Hopefully they will get this fixed.

Terry Greer

1/5

They don't seem to want to take my order. I have emailed them three times and no response. I then called and spoke to someone who seemed to be half asleep. He was somewhat helpful and did suggest a few things. He told me to email him directly so he could finalize the order but again no response. I'm moving on to a different supplier.

matt metcalfe

1/5

Wow. Where to start. I have had my card charged a $1000 for a purchase I made. Since then, I have called and left messages with their call center (only option) every day for a week and sent emails to their one address. I have had no response. I paid for 2-3 day shipping….don’t have what I paid for and have no way to know what’s going on with my order. The woman at the call center tried to assure me that this company actually exists, but I am not convinced. DO NOT give this “company” your money.

Tracie Sack

1/5

We placed an order from a tablet choosing "order now" for each item. When we received the order we received the wrong item, the wrong item # was on the packing slip. When I contacted the company they sent me a copy of the order confirmation informing me that I did indeed order that item and that if I wanted to return it there would be a 15% restocking fee and I would have to pay the shipping. I was also told it is my responsibility to double check the order confirmation. Make sure to read their return policy very carefully, in my opinion customer service is not their priority.