Publix Super Market at Marble City Square - Sylacauga, Alabama

Publix Super Market at Marble City Square

Located at 165 McS Blvd, Sylacauga, AL 35150, United States, Publix Super Market at Marble City Square is a premier grocery store offering a wide range of products and services to cater to its customers' needs. With a strong commitment to quality and customer satisfaction, this supermarket has become a trusted choice for locals in the area.

The store features a diverse selection of items, including fresh produce, meat, dairy, bakery goods, and more. The deli section offers a variety of prepared foods and specialty items, while the beer store and wine store provide an extensive selection of alcoholic beverages. For those seeking something special, the florist offers beautiful floral arrangements and gifts.

Publix Super Market at Marble City Square understands the importance of convenience and offers several services to make shopping easier for its customers. Kerbside pickup, no-contact delivery, and same-day delivery options are available, allowing customers to receive their groceries without leaving their homes. In-store, customers can enjoy in-store pick-up and in-store shopping with on-site services provided to assist with any needs.

The store also prides itself on its commitment to the community, offering a range of products and services that cater to diverse needs. With organic products, a pharmacy, and prepared foods, Publix Super Market at Marble City Square aims to meet the needs of every customer. The store is also wheelchair accessible, with a wheelchair-accessible car park, wheelchair-accessible entrance, and wheelchair-accessible toilet available for customers with disabilities.

Customers rave about the store's quality products and friendly staff. With an average rating of 4.7/5 based on 358 reviews on Google My Business, it's clear that Publix Super Market at Marble City Square is a top choice for grocery shopping in Sylacauga. Many customers appreciate the store's peaceful atmosphere and the amazing employees who make their shopping experience enjoyable. While there have been some instances of issues with specific products, such as ground chuck, the store's customer service team is responsive and committed to resolving any concerns.

In conclusion, Publix Super Market at Marble City Square is a well-rounded grocery store that offers a wide range of products and services to cater to its customers' needs. With its commitment to quality, convenience, and community, it's no wonder that this supermarket has become a trusted choice for locals in the area.

👍 Reviews of Publix Super Market at Marble City Square

Jay T.

3/5

My last 2 packages of ground chuck were brownish and had a bad odor. Both had to be trashed. I contacted customer service 2 times before I got any help. Someone is supposed to contact me to discuss the problem within 24 + hours.
Contacted May13, 2025.
J Sims

Candi N.

5/5

Worth the little bit extra if for nothing but the peaceful shopping and amazing employees ❤️

R J.

1/5

We are in this particular store two to three times a week. We know some of the employees well. Three days ago Tuesday, April 8, 2025, we arrived at the Sylacauga publix. We had been to the credit union to cash a check to have cash to pay for my parents groceries (they are elderly and need help from me and my husband). We bought groceries for me and my husband separate from my parents groceries (we always do a separate ticket). The girl that checked us out has seen us many times in there. I gave the money to my husband out of the envelope the credit union had given to me 2 $100 bills and she marked it with the little marker they use to check bills. I guess she did it several times before she calls another girl over..I don't remember seeing her before..then she calls the male manager over and he takes it over to the manager desk. He comes back and the second girl asks if we have any other legal tender to pay with. I said yes I have more money that came from the credit union. They take it and don't mark them that I know of and take one of the $100 bills plus two $50 bills. They do all of this in front of other customers and employees. I held up the envelope that all of the money came from just 2 hours before we checked out. The credit union was already closed so my Mother and I had to get up and go to the credit union the following morning (Wednesday, April 9, 2025). Mom had already called the credit union and spoken with a lady in customer service named Treasure. She took it and ran it through the machine they have to detect if it is counterfeit. She came back and said "tell the people at publix sylacauga they don't know what they are doing the $100 bill in question is a good $100 bill and NOT counterfeit". So my husband and I were publicly humiliated and it turns out the bill was legal tender. I am not happy. These people have lost all credibility in our opinion and we may never go into their store or a publix again. We spend thousands of dollars in this store over the years and in many other publix and this is the thanks we get. Publix needs a better system. I was told by the on duty customer service manager that all publix has to detect if a bill is no good is the marker, a ultraviolet light, and a magnifying glass. This is unacceptable. You should consider getting a machine to detect if a bill is bad and in the future take the customer to the customer service desk and have a private conversation not public so as to not embarass the customer.

Lorel B.

1/5

my food is delicious… the people working in the deli were so rude to us. terrible customer service.

Kimberly G.

5/5

This is my absolute favorite publix on the planet. The workers are SO kind and always go out of thier way if you need help and are always in such a great mood. I always love when I'm able to cone to this location!

Rita L.

5/5

Beautiful store- clean, well stocked, friendly service. Easy access and plenty of parking. Passing through town and stopped to grab a few favorites for our trip.
Deli is always a good place for a salad and sub.

Philip W.

5/5

Clean store. Very helpful staff. There was zero wait at the sub counter at 7 pm on a Friday night. We'll stocked seating section.

Kyle N.

5/5

Great grocery store! I highly recommend the deli and frsh sushi if you want to sit down for a quick meal in their dining area.