A P Precision Metal Fab - Simi Valley, California

Kevin W.

Custom 'dead front' made from a neighbor's template was PERFECT! Stainless steel. GREAT price. I couldn't be happier!!!

Chris C.

I visited AP recently to have a custom steel part fabricated for my motorcycle. They came highly recommended from a friend who works at a machine shop. The part I needed was a simple flat piece of mild steel with two bends, 6 holes and some deburring. I included a detailed 2-dimensional drawing and spoke with one of the technicians for about 20 minutes to confirm the details and make notes. He estimated this to be about 1-hour of work or less and that it would cost about $55-60. I informed the technician that I needed the part in less than a week, because I had to install it prior to a trip I was taking. He assured me it would only take a day or two.

The following week I still hadn't received a call back from AP, so I called on Tuesday to ask about the status of my part? They said they hadn't gotten to it yet. I reminded them that this was a time-sensitive job. He said to come by to confirm everything with his boss, which I did. The boss raised the price to $85, which is on the high side for such a simple job, however it was still under my $100 budget, so I gave the "Okay". They also demanded a deposit before beginning work.

Next they called on Thursday and let me know the part was ready to pick up that evening. I stopped by after work and there was still no part. In fact it hadn't even been started! After wasting time and gas, I once again emphasized that this had to be finished no later than Friday. The next day, on Friday, I finally received a call stating that the part was finished and ready to be picked up. I had a friend stop by after work and retrieve the part, however when I got home, there were some errors. Two holes were drilled far larger than the drawing called for and were in the wrong location. In addition, the sharp corners weren't radiused as specified and nothing was deburred, so it had sharp unfinished edges everywhere. After about an hour of additional work in my garage, I finished the part myself and after redrilling, I was able to make it work. However I wasn't pleased about the delays, the increased estimate, the unnecessary trip, and the poor quality of the finished part.

If it weren't for the extremely courteous and apologetic technician I originally spoke with at AP, they would only deserve a one-star rating.

Love P.