Golden State Claims Adjusters - Carlsbad, California

Golden State Claims Adjusters: A Detailed Overview

For individuals navigating the complexities of insurance claims, Golden State Claims Adjusters presents itself as a specialized agency offering assistance and advocacy. Located at 2244 Faraday Ave #126, Carlsbad, CA 92008, United States, and reachable at Phone: 8664727662, this company focuses on providing services related to insurance agency work. Their website, Website: goldenstateadjusters.com, serves as a central hub for information and contact details. The company emphasizes a commitment to assisting clients through potentially stressful and confusing claim processes.

Key Features and Services

• Claims Advocacy: Golden State Claims Adjusters primarily functions as an advocate for their clients, representing their interests when dealing with insurance companies. They understand the often-challenging negotiation process and aim to secure fair settlements.
• Expertise in Various Insurance Types: While specific details require further investigation on their website, the company's broad focus suggests they handle claims across a range of insurance types, potentially including auto, homeowners, health, and business insurance.
• Independent Adjusting Services: They operate as an independent agency, meaning they aren’t tied to a specific insurance carrier. This allows them to act in the client’s best interest, rather than solely promoting a particular insurer.
• Claims Investigation: A core function is the thorough investigation of claims, gathering evidence, and assessing damages. This involves detailed documentation review, witness interviews (where applicable), and expert consultations.
• Negotiation with Insurance Companies: A significant portion of their service involves negotiating with insurance companies on behalf of their clients to reach a mutually agreeable settlement.
• Dispute Resolution: Should negotiations fail, the company offers assistance in exploring alternative dispute resolution methods, such as mediation or arbitration.

Location and Accessibility

The physical location of Golden State Claims Adjusters at 2244 Faraday Ave #126, Carlsbad, CA 92008 provides a local point of contact for clients. Notably, the facility is designed with accessibility in mind, offering a wheelchair-accessible car park and a wheelchair-accessible entrance. This commitment to inclusivity ensures that individuals with mobility challenges can readily access their services. The Carlsbad location places them within a region with a significant insurance market, allowing for efficient service delivery.

Client Feedback and Reputation

Currently, Golden State Claims Adjusters has 16 reviews on Google My Business, with an average opinion of 1.3/5. This suggests a mixed reception from clients. While the number of reviews is relatively small, it highlights the importance of carefully considering feedback before engaging their services. It is recommended that potential clients thoroughly investigate these reviews to gain a comprehensive understanding of the company’s performance and client experiences. Further investigation into the specific details of these reviews is warranted to determine the nature of the concerns raised.

Additional Points of Interest

• Website Resources: The company’s website (goldenstateadjusters.com) is a valuable resource for potential clients. It likely contains detailed information about their services, fees, and client testimonials (though the current review average warrants caution).
• Contact Information: The provided phone number 8664727662 offers a direct line of communication for discussing claim needs and scheduling consultations.
• Professional Credentials: A deeper dive into the company’s website and background would reveal information regarding the qualifications and experience of their adjusters. Understanding the expertise of the team is crucial for assessing their ability to handle complex claims effectively.

Recommendations for Prospective Clients

Individuals seeking assistance with insurance claims should proceed with caution and conduct thorough due diligence. While Golden State Claims Adjusters offers services as an insurance agency, the current negative feedback suggests potential areas for improvement. We strongly advise potential clients to:

• Read Recent Reviews: Focus on the most recent reviews on Google My Business to ascertain the current client experience.
• Request Detailed Fee Structures: Obtain a clear understanding of all associated fees before engaging their services.
• Verify Adjuster Credentials: Inquire about the qualifications and experience of the specific adjuster assigned to their case.
• Compare Services: Explore alternative insurance claim assistance providers to ensure they are receiving the best possible representation.

In conclusion, Golden State Claims Adjusters presents itself as a local agency dedicated to assisting clients with their insurance claims. However, prospective clients should carefully weigh the available information, including client feedback and the company’s service offerings, before making a decision. The accessibility features demonstrate a commitment to inclusivity, further reinforcing the importance of a comprehensive evaluation of their services.

👍 Reviews of Golden State Claims Adjusters

James R.

1/5

I would give them 0 stars if it would let me.
Hire an attorney to handle your claim immediately. This is the most incompetent and unprofessional company I have ever dealt with.
We are 6 months into a simple claim and it took 4 months just to get an adjuster on-site that had the “experience “ required. The first adjuster that Goldenstate hired didn’t have the “expertise” to estimate this claim according to Goldenstate - it took 4 months after his estimate for them to determine this and to send a second adjuster out. The second adjuster never responded because they haven’t been in business for over two years so this took another week. They finally sent the third adjuster which coincidentally worked for the same firm as the 1st adjuster and his estimate was nearly identical. by the end of month #5 a settlement was finally reached with our customer. Considering the damages were 130k with a 50k sublimit they should have settled with in 30 days. It has been 3 weeks since the settlement was signed and they still have not issued a check. They committed to a date and guaranteed that the check would be issued and mailed overnight. Of course it’s been nearly a week since that date and it still hasn’t been issued nor can they provide an update as to why or when it will be issued. As the insured I should have been able to turn this claim over and walk away but I have had to literally babysit and reach out to supervisors with complaints on weekly basis since the start of the claim to make sure my customer doesn’t get ripped off by these guys.
Run from this company at all cost, no matter if you are the insured or if your contractors policy instructs you to file a claim with goldenstate, get a different policy immediately .-

Update- ultimately they did send the check, it was just a week after they had promised and over a month after they were paid by the actual insurer. They receive payment from the insurer, they deduct their exorbitant fees and then they hold your money and use it as cash flow for as long as they can. They will claim delays from “processing” until you finally pin them down and make them pay you. In our case the claim was $52,500.00 their fees to essentially do nothing but be a terrible middle man was over $10,000.00- just to estimate a damaged trailer. At some point they will bankrupt and it will be after they collect several payments from the insurers and fail to pay the insured.

Nina G.

1/5

Do not do business with this company - they are awful!! My house, and 2 of my neighbors houses are on the verge of being condemned and Amanda, the claims adjuster is holding everything up by not allowing any of the repairs to start. She wont answer any of our calls or emails and neither will her boss, Tracy. I'm not sure how these people are in business. Absolutely terrible.

Walter Z.

1/5

Wow just wow if you are looking this company up its already too late. They use real carriers on certificates yet they use these companies when no one else will write them. They denied our claim for lack of cooperation from the insured. They caused $20k worth of damage to our building.we had them admit in writing they destroyed a ton of our property. On my filing of the claim the adjuster was like oh if they don’t cooperate we don’t pay. Very strange on an initial call but it’s because they have a nice scam going. Filed with the insurance commissioner well they found a nice loophole now we have to sue this llc. What a joke the certificate and having insurance means nothing! This company is a joke I’ll keep contacting AIX who said they won’t allow them to write with their name anymore but they allowed it in the first place it’s on them!

Josiah P.

1/5

DO NOT DO BUSINESS WITH GOLDEN STATE CLAIM ADJUSTERS. Please take my word for it. I totally screwed me over and I have never been so frustrated in my life. I am done with them and moving on to someone else. Thankfully the claim that I had wasn’t astronomical because had it been I would be sunk. I’ll be able to pay this myself but it is a very painful lesson.

tbroofer

1/5

This insurance company is a total fraud!
Absolutely horrible! Leaches! Crooks!
Tracy moss carfagno is a leach! Berry mathews is a leach! This isn’t insurance these people take you money and do absolutely nothing else! Total scam

Denise Y.

1/5

What a waste of time they are! They have you running around in circles for six months claim adjuster‘s who make appointments and don’t show up, or cancel within hours of an appointment after you’ve taken days off of work. They are the insurance company of a roofing company who stepped over a 3 foot wall to start tearing up the wrong roof. 🤦🏻‍♀️

veronica A.

1/5

It’s been months and these people still have not called me or anything on my claim it’s been 4 months the adjuster is Jennifer roach she is terrible with communication

p L.

1/5

They stop talking to you on a whim....it is very unprofessional and illegal. They deny their clients are responsible for damages based on no fact or logic