Misa Metal Fabricating Inc - Louisville, Kentucky
Address: 7101 International Dr, Louisville, KY 40258, United States.
Phone: 5029335555.
Website: misametalfab.com
Specialties: Metal fabricator.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 21 reviews on Google My Business.
Average opinion: 3/5.
π Location of Misa Metal Fabricating Inc
Misa Metal Fabricating Inc.: Your Partner in Metal Fabrication
Misa Metal Fabricating Inc. is a well-established metal fabricator serving a diverse range of industries. Located in Louisville, Kentucky, the company has built a reputation for providing efficient, reliable, and quality metal fabrication services. Their commitment to customer satisfaction, coupled with a strategic location and accessible facilities, makes them a compelling choice for businesses seeking metalwork solutions.
Location and Accessibility
Conveniently situated at 7101 International Dr, Louisville, KY 40258, United States, Misa Metal Fabricating Inc. enjoys excellent logistical advantages. The location facilitates easy access for deliveries and pickups, minimizing downtime and optimizing workflow. The company understands the importance of streamlined logistics, particularly for businesses relying on timely material handling. Furthermore, they provide wheelchair-accessible car park and wheelchair-accessible entrance, demonstrating a commitment to inclusivity and accessibility for all visitors and employees.
Contact Information
- Address: 7101 International Dr, Louisville, KY 40258, United States
- Phone: 5029335555
- Website: misametalfab.com
Services and Expertise
As a dedicated metal fabricator, Misa Metal Fabricating Inc. offers a comprehensive suite of services tailored to meet the specific needs of its clients. While the exact scope of services isn't detailed publicly, their focus suggests capabilities including, but not limited to, cutting, bending, welding, and forming of various metals. They likely work with steel, aluminum, and potentially other alloys depending on client demands. The companyΓ’ΒΒs ability to handle metal sheets efficiently, as evidenced by customer testimonials, points towards expertise in sheet metal fabrication.
Customer Experience and Reputation
Misa Metal Fabricating Inc. appears to prioritize a positive customer experience. Based on 21 Google My Business reviews with an average opinion of 3/5, there is a mixed perception, but recurring themes suggest strengths in efficiency and helpfulness. Numerous reviews highlight the company's responsiveness and speed, particularly regarding unloading procedures. One reviewer noted a remarkably quick turnaround time, being loaded and dispatched well before their scheduled appointment, even after arriving early for a drop-off. This suggests efficient operations and a proactive approach to meeting deadlines.
The positive comments regarding the friendliness and professionalism of the staff further reinforce the image of a customer-focused business. Several accounts mention the helpfulness of employees in resolving unexpected issues, such as a frozen lock on a trailer. This willingness to go the extra mile and provide assistance demonstrates a commitment to building strong relationships with clients and ensuring their satisfaction. Addressing issues promptly and effectively can significantly enhance customer loyalty and positive word-of-mouth referrals.
Areas for Potential Improvement
The 3/5 average rating suggests room for improvement. While quick turnaround times and friendly staff are appreciated, the average rating indicates that some customers may have encountered issues. Analyzing the negative reviews (which are not detailed here) would be crucial for identifying specific areas where the company can refine its processes and enhance customer satisfaction. Addressing these concerns proactively could lead to a significant improvement in overall ratings and customer perception. Maintaining consistent quality control throughout the fabrication process could also contribute to higher customer satisfaction.
Operational Efficiency
The consistent praise for fast unloading and efficient processing times highlights a key strength of Misa Metal Fabricating Inc. The ability to handle deliveries quickly, particularly when unexpected challenges arise, demonstrates well-organized operations and a commitment to minimizing delays for clients. This operational efficiency can be a significant competitive advantage, especially in industries where timely material delivery is critical.
Potential Client Base
Given its capabilities and location, Misa Metal Fabricating Inc. likely serves a broad range of industries. Potential clients could include:
- Construction: Providing metal components for building projects.
- Manufacturing: Fabricating parts for various manufactured goods.
- Automotive: Supplying metal components for vehicle production.
- Aerospace: Fabricating specialized metal parts (depending on certification and capabilities).
- Retail: Providing metal shelving, displays, and other fixtures.
Summary and Recommendation
Misa Metal Fabricating Inc. is a metal fabricator located in Louisville, Kentucky, offering services to a wide array of industries. While their average rating suggests areas for improvement, the frequent mentions of efficient unloading, friendly staff, and problem-solving capabilities demonstrate a commitment to customer service. Businesses seeking a reliable and responsive metal fabrication partner should consider Misa Metal Fabricating Inc., particularly if timely delivery and personalized attention are key priorities. Potential clients are encouraged to contact the company directly or visit their website (misametalfab.com) for detailed information on their services and capabilities.