Bull Shoals Heating & Air Conditioning, Inc. - Bull Shoals, Arkansas

Aaron Gutting

Lyle did a great job diagnosing and repairing our issue. He was diligent at explaining what happened and why. He also discussed routine maintenance items that we can do to improve efficiency. He is definitely on my speed dial list!

paul quillin

Summer time in Iowa is HOT! In my opinion, there just isn’t anything worse than coming to terms with your home air conditioner not working… It’s not only uncomfortable, it’s expensive, it’s a hassle, it’s basically just a handful of unpleasant experiences all bundled together to make one miserable experience… unless you call Shaal’s…

I knew my system’s days were numbered. I also knew that no matter what, I needed someone I trusted to help me through the entire process. Seeing how much Angie Moffitt enjoyed working at Shaal’s, I knew Shaal’s was the place for me. Upon making the initial call, I spoke with Kinsie about requesting Angie, and of course she was happy to. It felt right from the start. As I am usually patient with these types “emergencies,” I was surprised to be seemingly bumped up since they knew I was completely down. They didn’t have to do that- but they did. And I was able to get an appointment sooner than I had thought.

Once Angie arrived, she took great care in keeping things clean, professional, and thorough. She had another great Shaal’s tech with her -Adriana. Both of them together made the entire experience as smooth and as hassle free as possible.

One funny thing that happened was while hosing out my old a/c unit, my water line in my basement burst. Obviously this was bound to happen whoever was going to use the hose next… The amount of compassion and concern those two showed was amazing. The situation was completely laughable- they made an even worse situation almost enjoyable.

Again, I was bumped up when Dave with the Comfort team had an opening in his schedule just later that afternoon. He made every option clear and help weigh the pros and cons of what “my” decision would mean to me. I found yet another Shaal’s employee that I gained trust in and was happy to spend time with.

As is the case for most of us, I just do not have a lot of wiggle room in an already over spent budget. I was told a couple of times that day that “we may not be the cheapest, and we aren’t the most expensive” To me, that is so important. When I need to squeeze the budget even more, I want to know that I am getting an incredible value for my money. Shaal’s has infact found a way to give me that value. I now have an HVAC company that actually cares about my families needs and will be there the next time I need service. I CANNOT THANK ANGIE AND THE ENTIRE SHAALS FAMILY ENOUGH. You made a typically miserable experience almost pleasant and enjoyable. I know it’s all of our expectation that with a new system, I’ll be seeing less of you- but you can believe I will be telling everyone I know that if they are in need- call the super heroes in green and blue.
In the end, the final price alone means nothing. Getting the best service with a great price made me feel at ease and confident I made the right call. I can’t wait for the install. I am sure they will be top notch as well.

Thank you Shaal’s… I am truly grateful for you all!

Sincerely,
Paul Quillin

Daniel Pevril

3 months ago, this company was called to discuss why our air was not working. Although Freon was added and a fuse was fixed, still had to have another company come back out to fix the solution for hardly anything. Now, 3 months later received a bill for $594, which was totally unexpected. And when I called back to ask why so much for not having this fixed, was because the price of Freon has increased.

Either way, would not recommend. Unless you are wanting to be overcharged for low quality of work and potentially still needing to call another company to come fix the small solution. Would strongly suggest kasinger mechanical. You will not be overcharged or be left with work undone!

Dale Hufford

I'm not very satisfied. I called two weeks ago to have my heating system fixed and haven't heard a word from them since. The owner is a great man it is his worker that is the problem. Apparently he is the one doing the scheduling right now.

Ray Burg

Excellent business and owner!

Fred Buckle

Professional and friendly service

Jerry/Bridget Jordan

Anna Thomas