CleanWay Restoration & Construction - Jonesboro, Arkansas

Rob Winterkorn

I really don’t know what to say about this place. I’m lying on the 1 star.
They took advantage of my wife and I after the NW Arkansas tornado.
They charged us over 39 thousand dollars for structure repair in 2 bed rooms, siding and soffits on 1/6th of our house and did the most embracing work I’ve ever seen.
If you still have time to get out of a contract with them I highly recommend it
Posted are just some pictures.

Update 11/20/2024
Zero contact has happened from anyone from CleanWay. Starting to make calls to the BBB and Attorney General and hopefully not a lawyer yet.

Cleaning windows we bumped our retaining wall of our house under the windows and the wall fell out!
I guess they don’t do mason work either.

Lrae Wintercorn

We originally hired Cleanway in July for repairs due to the tornado in Rogers in May. The original estimate had things in it that were already done and the insurance wanted that removed, it took months to get that done, which took until last week to get insurance to approve it. We decided to hire them to get us in the dry (we had another co doing the roof), to close up the large hole in our house from a tree, water, and wind damage. The price included framing and siding, with a dumpster. I won't go into the price (very high), it needed to get done. The structure was completed, but the ceiling was done wrong (due to the whole structure being gone, we decided on a vaulted ceiling) the crew cut the boards wrong on both sides, so now we have to had an additional piece and lose a couple inches of wall to make it work. Then the siding. Took weeks and weeks to get, they told us their best crew was doing it. The joints don't line up, the siding was cut one way, then another, making it impossible to make it fluid, They ran out of siding and had to order more, that took more weeks, then the new crew had to finish a small triangular area with the vent. Took 4 hours to cut the piece for the top vent. There is still daylight to outside and the screen is ripped. When they finished, I asked the GM if he would approve this work for his mother and grandmother. He didn't say anything. The work is substandard with no pride at all. Communication is terrible, took days to call back, months to get an updated estimate, never called HVAC people, didn't clean up there is pieces of siding and nails everywhere. We chose not to let them do the windows (thank goodness), and because of the crappy work, we are not going with them to do any more work on our house. We paid them, because we stand by our work, but I would not recommend them for any job. They may have been good and reputable at one time, but they have new crews and don't have time to mess with small jobs. Although, our job was in tune to 142,000.00 If you want quality work in a timely manner, good communication, and pride in their craft, look somewhere else.

it's fine, it's the side of the house you don't see. grrrrrr really?

Kirby Britt

My grandmother lives in Luxora,AR. On 5-22-22, her house caught fire. Her whole house had to be remodeled.
We contacted CleanWay in Jonesboro, AR. About 2 weeks later. We were told her house would be completely finished within 3 months.. Tell me why she had to stay in an extended stay hotel for over a year and a half!!! You all would tell her that they had jobs in Jonesboro that they felt should come first. They would work one day. Say they were coming back the next day, and not show up again for two or three weeks.
After a ridiculous amount of time my grandmother was told her house was done . She moved back into her house with it looking like this

Chance Williams

A lot of work has had to be done on my home over the years by a lot of different companies. Clean way has hands down been the best to work with. They’ve communicated well. They were very polite and explained in detail all the work they were doing. They gave me an itemized list of everything and how much things would cost and more. They’ve done an amazing job! Best people to work with without a doubt.

George Hampton

I want to thank Kyler Carpenter and his team, as they did an awesome job for me at a hunting lodge that had become moldy due to A/C going out. I was in Oh Crap mode! He and his team were very responsive, knowledgeable, polite, and detailed in their work. I appreciate the great work and highly recommend them.

Jonathan Eichler

I highly recommend Cleanway! They helped me replace my old carpet with luxury vinyl plan and they did an awesome job, it looks so much better now. Nate and his crew were great to work with as well, professional and on time.

Kelli Offerdahl

I had a slab leak and called cleanway, they were super fast and efficient and took care of the leak and put in our new floors. I cannot stop staring at the new floor! thanks again cleanway!!

Greg Bradshaw

Cleanway was great I called an Tony Carter was here in no time not only did he get my issues resolved he contacted an Hvac and a plumber an seen everything was done right.I had no worries after the first meeting with him he assured me everything was gonna be fixed an my house would be back to normal in a short time everything he told me was on spot..When he would let me know they was coming to work they was there.I would definitely use Cleanway again!!