AIH Alaska Industrial Hardware Inc. - Kenai, Alaska

AIH Alaska Industrial Hardware Inc., located at Address: 193 Bridge Access Rd, Kenai, AK 99611, is a well-known hardware store that offers a wide range of products and services. You can easily contact them at Phone: 9072833531 or visit their website at Website: aih.com.

This hardware store is known for its specialties in providing high-quality hardware products. They offer in-store pickup, which is very convenient for customers who prefer to shop online and pick up their orders in-store. Additionally, AIH Alaska Industrial Hardware Inc. has wheelchair-accessible entrances and parking lots, making it easy for people with mobility challenges to access the store.

Another great feature of AIH Alaska Industrial Hardware Inc. is their service guarantee. They stand behind the products they sell, and if you're not satisfied with your purchase, they'll do their best to make it right. This level of commitment to customer satisfaction is rare and sets AIH Alaska Industrial Hardware Inc. apart from other hardware stores.

When you visit AIH Alaska Industrial Hardware Inc., you'll appreciate their quick service and easy payment options. They accept credit cards, debit cards, and NFC mobile payments, making it easy for you to pay for your purchases. Plus, their knowledgeable staff is always available to answer any questions you may have and help you find the products you need.

According to opinions from Google My Business, AIH Alaska Industrial Hardware Inc. has a stellar reputation. They have received 164 reviews with an average rating of 4.4/5. Customers rave about their excellent customer service, wide selection of products, and reasonable prices.

Reviews of AIH Alaska Industrial Hardware Inc.

Josh & Kristina Hoffert

5/5

Helpful staff, had what I needed. Quick, in and out. If you’re looking for something hardware related during your trip to the Kenai Peninsula, this place probably has it.

Brian

5/5

Great selection and prices. Knowledgeable and friendly staff. Great store

Janet & Ron Mueller

5/5

Robin is Kenai was particularly helpful when I stopped by the store. Sincerely appreciate her time & attention.

Seth Johnson

1/5

AVOID ANY CUMMINS GENERATORS FROM THEM. It’s not worth the headache, go to Honda. I’ve been through three generators, one 4500, two 3500’s. The 4500 I attempted to go through Cummins and have the warranty work done. It took 3 months, simply because AIH forgot to ship the generator. For three months, and through the process of trying to find the generator the employee told me to google it. There’s zero willingness to actually do anything with their group, and the quickest way to shrug you off will be taken. And after 3 months of waiting the generator( runs exactly the same, and dies randomly. They had to outright replace the 3500 because the first was DOA. Do not get generators through these guys, there’s many other places that can actually offer customer service for the product they provide.

terry hembry

5/5

Have the unique tools and specialty products that the other guys don't carry!

Brandi Wadkins

4/5

Great selection of tools, especially those sometimes hard to find specialty parts and chainsaw bars & chains.

Michael “Festus” Agin

5/5

Staff at this store are super helpful and friendly. If you know what you need they leave you alone. On the other hand if you do need help there is someone there to provide assistance with product selection options. I have mixed feelings about being open on Sunday. On one hand it is family day and anyone wanting to do a home project should plan ahead. On the other hand I won’t look a gift horse in the mouth - I’m sure company leadership has calculated the ROI

Tristan D. Taliesin

2/5

They have an excellent stock of merchandise to choose from. The staff are often short and don't seem to want to assist anyone. I have never felt welcome as a customer. More like an inconvenience.