Aladdin Heating & Cooling - Hutchinson, Kansas

Rosa F.

I called Aladdin's when the furnace quit working on a extremely cold day at my rental. Jeff answered the phone and was able to make a service call within an hour. He made the necessary repair quicky. Jeff has been my go to for many years. He is dependable ...I would highly recommend him. Thank you Jeff!!

Eric C.

Our ac went out 3 days ago before we called these guys. They made time for us at the end of the day still and fixed our ac unit which turned out had a hole in one of the refrigerate lines. They spot welded it recharged the system and cleaned the whole unit. Great guys very professional and friendly. Wont use anyone else but them. So happy we got referred to them. Thank you so much my family and house are much cooler now and happy

Connie S.

My furnace went out and after 4 or 5 service calls to my house, they finally told me it was a faulty gas valve and couldn't be fixed. I then called another company and they came out, uncrimped the gas line, ran a new wire between the furnace and thermostat and now it works like new. It was actually a pretty easy repair yet Aladdin either couldn't or wouldn't fix it but charged me repeatedly to come to my house before just giving up completely.

Daniel F.

Great service, great value. They were quick to come and fix the air conditioning on my rental. Maybe could have done a little better job communicating, but they got the job done and that's what really counts.

William M.

Horrible experience no follow through tech left service call and said he would return next day with clear mind. Never came back waited three days called company to hear they are very busy on other calls and tech would call me back three days ago.. Still no response. Called other company to have tech come same day and fixed the AC within an hour. Aladdin in December worked on our heater put new exhaust motor in. We found out yesterday it was wired incorrectly by alladin in December. We spent all winter with no heat and several days this summer with no working ac as this summer and temps been crazy. Needless to say I will never recommend alladin to anyone. Approach with caution folks very disappointed never again customer in Hutchinson. Beware no customer service or caring for reputation of business ethics.

Megan K.

I called aladdin to come install a liner and new furnace into our house. We are first time home buyers and I'm sure it was clear I did not know what I was talking about. The liner that was installed for our chimney all seems to be fine, and I am satisfied with the prevention of air/steam seepage that was coming out on the second floor near the chimney.

The reason my review is so low is the furnace installation. Without consulting with me, Aladdin installed a larger furnace than what was there before. They also left massive air leaks in the duct work that led up from the furnace output. Our gas usage (not the bill, the actual usage) went up. I was shocked as we went from an 80's 80% or less furnace to a brand new Trane 95%, so there's absolutely no reason for gas usage to go up. I've called in three other companies to examine the work and every time they have agreed the furnace is too large. So large that in order to get our air conditioning working right, they need to install new ductwork and a new furnace. We are out thousands and I am beside myself for letting them work on our house.

I called Aladdin to come look at exchanging it, they said they would and did not show up. Which is typical, since start to finish from bid to installation there were three no call no shows.

Erika

I highly recommend. I called them for an issue with my AC and they had it fixed within the hour. Great prices and great service.

Michelle H.

Excellent customer service. Jeff is very knowledgeable and diligent. Great business to maintain and repair heater and air conditioner