Ashley Store - Hamden, Connecticut

april R.

We had the most amazing experience with our sales rep Erin! She was so friendly, and after we left with thoughts just to think about it, Erin followed up with a phone call three days later. I have never experienced a Furniture sales person following up with a call and I'm so glad she did. We ended up purchasing more than our original thoughts and her follow-through was excellent. I will be going back to Erin for all future furniture needs. Our couch set is absolutely stunning.

Shakyra89

Erin and her manager Donny were amazing! They spent over 3 hours with me selecting furniture and working out great deals for furniture for my new home and I am a happy customer! The furniture I chose was durable and ready to ship which was a plus considering everything online was a longer wait and delivery time. Extremely happy with my service and the team today. Thank you!

Teresa T.

Thank you to very hard working staff (Abdul and Erin) at Ashley's They were able to get my daughter a loft bed and mattress for her son and her sleigh bed and mattress for a very reasonable cost

They worked with us to get us the best price within are price range. Never once pushing us towards the most expensive furniture but to what we could afford without compromising comfort.
HIGHLY RECOMMEND Ashley's store in Hamden

Gabrielle O.

We had such a great experience at Ashely! Our rep, Erin, was incredible!! She was so patient, kind and helpful. Sales manager, Donnie, was also great.

We purchased a couch we absolutely love and we cannot wait for it to be delivered!!

Jayvin C.

Great customer service! We walked in, were greeted, told Derrick what we were looking for and then browsed. Derrick came back to check if we had any questions and then we bought our dining set. We felt no pressure to purchase anything. We’ll be back!

Stephi P.

The delivery people were excellent they came in cut everything out the box put it together boxed up all the excess stuff the trash and took it with them they were so professional and pleasant very good they deserve 10 Stars if I could have gave it to them I will be referring people to Ashley's in the future.

Charlette C.

The sales associate Abdul was a pleasure and very helpful when deciding to purchase our forever mattress and we decided to buy a bed frame also and we couldn't neat the price but his knowledge of helping us was remarkable definitely will refer a friend....

Robert M.

This was a ridiculous experience and one I'll never do again. I went to these guys to buy furniture for a new home. I wound up buying furniture for the master bedroom and dining room, which was all I could buy from them because we were continually told items weren't in stock. Six weeks later and several calls made, we still didn't have the furniture. I even left a message for the manager, who never called back. I finally made a call and wasn't all that nice, which lead to them actually putting the manager on the line. I don't remember his name, but he did work to get the problem corrected and I received the furniture today. So, whoever that was, thank you. On the flip side, I shouldn't have had to make several calls, shouldn't of had to wait 6 weeks with zero communication from the store, and shouldn't have had to finally call the store ranting and raving to finally get the manager on the line. If there was a problem with stock, the store should have properly communicated with me. We received no calls, at all. They took our money and just disappeared until I made enough noise. As a comparison, we went to Raymour & Flannigans the same day we were at Ashley's and the experience was remarkably different. We bought two rooms there as well and 7 days later, all the furniture we purchase was delivered and they communicated with us as things progressed. I certainly will never go back to Ashley's because buying furniture shouldn't quite frankly be a stressful experience. That said, I do want to thank the manager of the store again. It would have been better if he actually returned my call the first time, but I do appreciate him hearing me out and finally getting the situation resolved so my family and I can actually sleep at the new house.