Bank of America (with Drive-thru ATM) - Holbrook, New York

Address: 300 Union Ave, Holbrook, NY 11741, United States.
Phone: 6315850501.
Website: locators.bankofamerica.com
Specialties: Bank, Financial consultant, Financial planner.
Other points of interest: Drive-through, Wheelchair-accessible car park, Wheelchair-accessible entrance, On-site parking.
Opinions: This company has 28 reviews on Google My Business.
Average opinion: 2.6/5.

📌 Location of Bank of America (with Drive-thru ATM)

Bank of America (with Drive-thru ATM) 300 Union Ave, Holbrook, NY 11741, United States

☎️6315850501

⏰ Open Hours of Bank of America (with Drive-thru ATM)

Monday: 9 am–4 pm
Tuesday: 9 am–4 pm
Wednesday: 9 am–4 pm
Thursday: 9 am–4 pm
Friday: 9 am–4 pm
Saturday: 9 am–2 pm
Sunday: Closed

Bank of America in Holbrook, NY: Detailed Overview

The Bank of America branch located at 300 Union Ave, Holbrook, NY 11741, United States, provides a comprehensive range of banking services to meet the financial needs of its customers. This branch is particularly notable for its drive-thru ATM, offering convenience and accessibility to clients.

Bank of America Services and Specialties

This financial institution specializes in a variety of services, including:

Banking: Offering personal and business banking services, such as checking and savings accounts, loans, and credit cards.
Financial Consulting: Expert financial advice for investment strategies, retirement planning, and more.
Financial Planning: Assistance in creating and implementing personalized financial plans.

Additionally, the branch offers a drive-thru ATM for quick and easy cash withdrawals and deposits, even after the main branch hours. The facility is also wheelchair-accessible, with a dedicated car park and entrance, ensuring inclusivity for all customers.

Location and Contact Information

Address:	300 Union Ave, Holbrook, NY 11741, United States
Phone:	6315850501
Website:	locators.bankofamerica.com

To learn more about the services offered or to find out about any promotional offers, customers can visit the official Bank of America website or contact the branch directly.

Customer Reviews and Experience

With 28 reviews on Google My Business, this Bank of America branch has an average rating of 2.6/5. While some customers have reported difficulties in the past, it's essential to note that the bank has taken steps to address these issues and improve the overall customer experience.

One customer shared their experience, stating that they had to visit the branch multiple times to open a business account. However, on their last visit, they encountered a staff member named Holly who efficiently resolved all issues and opened the account within twenty minutes. The customer thanked Holly for her professionalism and efficiency, highlighting the positive impact a dedicated employee can have on customer satisfaction.

Although there may be instances where customers face challenges, it's clear that Bank of America is committed to providing excellent service and continuously improving the customer experience.

Why Choose Bank of America in Holbrook, NY

Convenient location with on-site parking and wheelchair accessibility
Drive-thru ATM for quick and easy banking services
Experienced financial consultants and planners
A commitment to addressing customer concerns and improving service

In conclusion, the Bank of America branch in Holbrook, NY, offers a comprehensive range of banking services, combined with a commitment to customer satisfaction and accessibility. By visiting this branch, customers can expect professional assistance and personalized financial solutions tailored to their unique needs.

👍 Reviews of Bank of America (with Drive-thru ATM)

Bank of America (with Drive-thru ATM) - Holbrook, New York

Mehmet A.

3/5

Even though I already had an account, I had to visit this branch three days in a row just to open a business account for my company. Despite all the difficulties I faced, during my last visit, a lady named Holly resolved all the issues within twenty minutes and opened my account without any problems.

I want to thank her again — I truly appreciate her professionalism and efficiency. I hope more people like her work in customer service.
So glad you were there, Holly!

Beth S.

1/5

I've just met a girl named Maria and suddenly that name will never be the same to me. She was condescending, nasty, unwilling to assist, and was apparently absent from the " how to provide excellent customer service " class. Her response to my issue was to call the " 800 number." Are you kidding me? I am at the bank where the ATM issue took place and you cannot help me? Is this a joke? The machine malfunctioned, took my hard earned money, is giving me odd messages, and you will not offer any assistance, isn't that correct, Maria? I asked if someone could take a look at it and the best you could do was tell me to call a number. The folks at the " 800 number" were shocked at the way you handled the situation. All of the representatives I spoke with told me that they needed to document your behavior and could not believe that I was standing in front of you explaining what was happening at " your" bank and you offered no assistance. Please feel free to reply if any of part of my review is incorrect. I would not recommend using this bank since their machines are faulty and their employees do not want to do what is best for their clients.

Andrew B.

5/5

We moved our business account to BOA and the Holbrook branch after disasterous experiences at two other big name banks.

John the branch manager and Carolyn the Business Relations Manager are excellent to work with, listening to my requirements and concerns, articulating the available programs that would fit.

Everything they said they would do...they did. Aside from great business programs that are more then competitive, these folks build trust and confidence right away.

BOAs online tools are intuitive and offer plenty of cash management views and tools.

I see this location gets bad reviews for thier teller lines. I'd give them a pass givin the labor shortages and people they have out from covid.

Thank you BOA for a culture of service !

WastedTalent

5/5

I have been a customer of this branch for nearly 25 years. The customer service has always been top notch. Several months ago, someone hacked my Paypal account and spent almost $2,000 from my BoFA account. I went straight down to the Holbrook branch and was helped immediately. The lady (sorry, I forgot her name) was very sympathetic to my situation and showed me how to make a direct call to the fraud division with the BoFA app. Several years ago, I had another hack in my account and all was taken care of immediately. In the end, my money has always been returned to my account within a day or two. There's always someone there to answer any question I have as soon as I walk through the door.

Ali N.

5/5

Utilize this branch for business and personal when I am in NY monthly. Amazing service and they really get to know clients. BOA is one of the best banks and if you need a good financial service the fees are minimum compared to banks for basics. Also have great programs that make the fees go away with tiers based on banking.

Ram M.

1/5

They close the bank thinking we only need the ATM and the online App can do everything we need to do.

We go inside because we need to withdraw 2000 or 5000 cash. We have businesses to run. We can only get 700 max at the ATM. If our phones can give us that cash then yeah we dont need to go inside.

BAHTA G. K.

1/5

I am to the Bank of America this morning Herman a financial manger .
He is going to teach me what my signature look like .
No one in this country telling that
He horrible person I ever meet
He abuse me all day.
The service that I need is it doesn’t take 15 minutes

Angelos W. F. O. G.

1/5

Terrible customer service. One teller behind counter. A “greeter” that cannot help with anything other than smile and wish you a nice day, 3 guys standing around holding up the walls as the line ends up out the door. What a joke. I will no longer be doing business with Bank of America. I have never been to a branch and been in and out. Always a long line. Doesn’t compare to chase.