Bath Fitter - Lenexa, Kansas

Michelle W.

We are so happy with our new Bath Fitter walls! We had damage done to our tiles by a plumbing repair over the summer and we debated for months about what to do. We finally decided to call Bath Fitter because my father-in-law in Texas used them and it still looks good many years later. I'm so glad we did. Erin came and did the install. He put down mats to protect our flooring and was professional and happy while doing his work. He was very kind when interacting with me. We are enjoying our new bathroom so much, it feels like an escape to a nice hotel. This is the nicest shower I have had in my lifetime. Thank you! We hope to have the funds to do a bigger repair for the shower in another bathroom in the next few years.

markeytalk

Had a large, useless soaking tub removed and replaced in Shawnee with a nice, big 40" x 60" shower by Bath Fitter with Erin and Justin doing excellent work. Price was right and workmanship was superb. Try them. You'll probably like them.

Thomas A.

They are hands down the best in the business. There personnel both Warren and Erin are top shelf stand up guys and so friendly and when all others turned me away Bath fitters stood by my side.

Rick T. D.

Wade was AWESOME to work with. He was very friendly and professional, and he called before coming out so we knew exactly when to expect him. He cleaned his work area well before leaving. His completed work is flawless and we LOVE the results he gave us. We really enjoyed working with him. I would recommend Bath Fitter to all our friends and family.

Mandi M.

Bath Fitters is an amazing company that has some amazing employees working for them! I have been renovating my house for the last 2 years with only my dad and myself. By the time, I wanted to do the bathroom I was exhausted and just wanted to get it done. I researched and met with Bath Fitters and thought they would be a perfect fit. I loved the idea of a 1 day install. They were very patient with me when picking choices for the tub surround and fixtures. I wanted a modern look with clean finishes. Once I made my decisions, Erin one of their installers came out and he installed everything in a day! He was wonderful, such a hard worker. He explained everything and made sure I liked the look. However, the day of the install we did have a hiccup. During the ordering process miscommunication happened and the wrong shower heads and the finish for my window were ordered/not available. It immediately stressed me out and caused consider. Erin was able to get Brian the branch manager out to my house and quickly resolved the problems. I can’t say enough about Brian. He did everything in his power to fix the issues. He is so caring, patient and understands wanting to get it right. Because this happened during covid it was a long process of waiting. However, he was able to get Don a contractor out to complete my window and he ordered my correct shower heads to be installed. During the many weeks waiting he updated me and made me feel I was a priority. Once my shower heads arrived. Brian quickly got Doug an installer out to my house and and made the changes. These employees are an asset to the Bath Fitters company. They truly go above and beyond to make a customer feel special. Not only is the work top notch but the realistic personal interaction is comforting. I love love my bath room and can’t wait to show it to everyone! I would recommend to anyone looking for a bathroom update! I’ve attached photos of the before the in between and the final.

Matt R.

Back in October 2020, Doug came out and did our guest bathroom. We had lots of damaged tile and ancient fixtures. The work done involved installing a tub/shower combo. We have a rather large window in there, so he removed and replaced the sill/frame. He removed a lot of damaged tile and installed new backing. And replaced our faucet handle and stem, and shower stem. He checked for mold and dealt with that, too.

Pros: he was very patient with us and explained his procedures. He wore a mask the whole time and answered all our questions. He put runners on the floors, too. He got 98% of the job done the first go around. The finished product looks great. We're very happy with it. Customer service was prompt, too. We had to have Doug come back because of some errors (see below). Which he did and was very professional about it, and got the problems resolved right away.

Cons: He took a long time to finish. He arrived a little late, around 9:15, 9:30, and didn't finish until after 6:00. Now, maybe I'm being nitpicky but he originally told us he'd be there by 9:00 and be done by 5:00. The main faucet stem leaked horribly after he left. It had a bad gasket which should have been caught when he tested it out. Some caulking down near the floor wasn't done. And there was a scratch/blemish on the tub part.

Overall, we are very happy with the job and our bathroom. It looks so much better. And, three months later we've had no issues with leaks, caulking coming loose, or anything else.

William A. (.

Our Installer Erin and his assistant Justin replaced our iron tub with an acrylic shower. We are very pleased with the result, the extra effort cleaning along the way, and their general professionalism. They finished ahead of schedule. We would certainly recommend them and use them again.

John F.

Our installer was very courteous,polite and professional. Caulking was perfect. He cleaned up immaculately when finished and went over care and cleaning of our new shower and tub. I would definitely recommend Bath fitter.