BoxDrop Independence - Independence, Kansas

For individuals seeking a premium mattress experience coupled with exceptional service, BoxDrop Independence presents a compelling option. Located at 1621 W Main St, Independence, KS 67301, United States, and easily accessible via phone at 4172243725, BoxDrop Independence operates as a dedicated mattress store committed to fulfilling diverse sleep needs. Their website, boxdropindependence.com, offers a convenient platform for browsing their selection and scheduling appointments.

About BoxDrop Independence

BoxDrop Independence distinguishes itself as a women-owned small business, reflecting a strong commitment to community and personalized attention. They pride themselves on offering a wide array of new mattresses, catering to various budgets and preferences. The business emphasizes a customer-centric approach, providing a range of convenient services including kerbside pickup, delivery, in-store pick-up, and in-store shopping. Recognizing the importance of accessibility, BoxDrop Independence features a wheelchair-accessible car park and wheelchair-accessible entrance, demonstrating a dedication to inclusivity. Appointments are required ensuring a focused and tailored experience for each customer.

Key Features and Services

• Same-day delivery: Fast and reliable delivery options are available, streamlining the purchasing process.
• On-site services: Expert staff are on hand to provide personalized advice and assistance with selecting the ideal mattress.
• Credit card acceptance: Convenient payment options are readily available.
• Appointment-based service: Scheduled appointments guarantee undivided attention and a more comfortable shopping environment.

Location and Contact Information

The store’s physical address, 1621 W Main St, Independence, KS 67301, United States, facilitates easy access for local customers. Potential clients can reach BoxDrop Independence directly by phone at 4172243725. The website, boxdropindependence.com, provides further details regarding their inventory, services, and operating hours.

Customer Feedback and Reputation

BoxDrop Independence has garnered considerable positive feedback from its clientele, as evidenced by its impressive 62 reviews on Google My Business. The average customer rating stands at a remarkable 4.9/5, reflecting a consistently high level of satisfaction. Many customers highlight the knowledgeable staff, particularly Chris, who consistently demonstrates expertise in matching mattresses to individual needs, resulting in exceptional sleep experiences. The availability of new mattresses in pristine condition, often still in their original packaging, is frequently praised. The convenience of services such as kerbside pickup and same-day delivery further contribute to the positive customer perception. The commitment to accessibility – both physically and in terms of service – is also a recurring theme in the reviews.

What to Expect

Customers can anticipate a welcoming and professional environment at BoxDrop Independence. The small business ethos fosters a personalized approach, where staff take the time to understand each customer’s specific needs and preferences. The selection of mattresses is carefully curated, ensuring a range of options to suit varying budgets and sleep styles. The combination of convenience – through services like in-store pick-up and delivery – and expertise makes BoxDrop Independence a reliable and trustworthy source for all mattress requirements. The store’s dedication to wheelchair accessibility underscores its commitment to serving the entire community. The overwhelmingly positive customer feedback suggests a business that prioritizes customer satisfaction and delivers on its promises of quality and service. The experience, as described by many, centers around finding the perfect fit – both for the mattress and for the sleeper – guided by knowledgeable staff like Chris. The emphasis on new mattresses combined with a seamless purchasing process contributes significantly to the positive overall impression.

👍 Reviews of BoxDrop Independence

Mitch M.

5/5

Got an appointment set up on a Sunday!!! Had a good selection of brand new still in the plastic mattresses. Needed a Queen size and Chris did not miss fits perfect in my bed frame and best night of sleep I've had in years. Thank you Chris and BoxDrop

Hope A.

5/5

I had a great experience with them both times I’ve bought anything from this store. Great communication and one of the sweetest people I’ve ever met. Both mattresses that I bought were amazing quality and I’m so glad that I decided to buy from a local business because my experience was fantastic. I highly recommend that if you’re needing a new bed, stopping in and checking them out.

Lisa W.

5/5

Wonderful customer service. Not pushy at all and very helpful to make sure you get thr right one for you. Great mattresses! Would definitely recommend going and checking them out!

Terri T.

5/5

Ms. Chris was such a fun and knowledgeable lady! She made buying our new mattress an easy experience! We will recommend Ms. Cris and Boxdrop to all our friends!!

heather K.

5/5

They had a lot of different options and decent prices for mattresses. The lady was sweet and she read to the kids while we tested different beds and she helped us with all the questions we had.

BreAnne N. L.

5/5

The lady that runs the place is very kind. The mattress are good quality at a fair price. We have purchased from her before and will continue to do so.

DanishPWNZtry

5/5

Mrs.Chris was amazing! Let me test all the beds till I found the one I really wanted. Fast and easy service too.

Cynthia R.

5/5

absolutely recommend. my husband and I showed up a few mins early to look at the mattresses, we were able to go inside and we laid on them to see how much we liked them to find the perfect fit for us. We were not rushed or felt pressured at all. once we found the matress we wanted. we sat down, had everything explained in detail the payment options from cash to a payment plan. when we decided on the way we wanted to do it. everything went smoothly. we even hung around after for a while just ralking and sharing stories. the owner is extremely welcoming and friendly. She answered any questions that we had and was very clear about the entire process. as long as she is open for business, we will be returning.