Captain Computer - Gales Ferry, Connecticut

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Captain Computer: A Reliable Computer Repair Service

For individuals and businesses in Gales Ferry, Connecticut, seeking dependable computer repair services, Captain Computer stands out as a highly regarded local provider. Located at 1663 CT-12, Gales Ferry, CT 06335, this establishment has steadily built a reputation for integrity, dedication, and a commitment to resolving technical issues effectively. Their phone number is 04645330, and you can explore their offerings further at captaincomputer.ai.

Company Overview & Specialties

Captain Computer specializes in a comprehensive range of computer repair services. They cater to a diverse clientele, addressing everything from routine maintenance and software troubleshooting to more complex hardware repairs and upgrades. The team possesses a deep understanding of various operating systems and computer components, ensuring they can diagnose and rectify a wide spectrum of technical problems. Their commitment extends beyond simply fixing machines; they prioritize clear communication and strive to provide transparent solutions.

Key Features & Amenities

Captain Computer distinguishes itself through several key features:

Accessibility: They offer a wheelchair accessible parking lot, demonstrating a commitment to inclusivity and customer convenience.
Payment Options: Accepting both Debit cards and Credit cards, they ensure transactions are seamless and hassle-free.
* Dedicated Service: The business fosters a small-town atmosphere, suggesting a personalized and attentive approach to each customer.

Location & Contact Information

The location at 1663 CT-12, Gales Ferry, CT 06335, makes them easily accessible to residents and businesses in the surrounding area. The phone number, 04645330, provides a direct line for inquiries and service scheduling. Their website, captaincomputer.ai, offers further details about their services and contact information.

Customer Feedback & Reputation

Captain Computer has garnered positive attention within the community, reflected in its 23 reviews on Google My Business, with an impressive average rating of 4.5/5. These reviews consistently highlight the team's perseverance, honesty, and dedication – suggesting a strong work ethic and a genuine concern for customer satisfaction, even when encountering challenging situations. The feedback suggests a business that values building trust and providing reliable service, even when facing difficulties.

Recommended Actions

Individuals seeking reliable computer repair in the Gales Ferry area are strongly encouraged to contact Captain Computer directly through their website: captaincomputer.ai. Taking this step will allow them to discuss their specific needs and receive a tailored assessment of their computer’s requirements. It’s clear that Captain Computer represents a valuable resource for anyone needing expert technical assistance.

👍 Reviews of Captain Computer

Kevin L.

5/5

Dropped off my Mac for and upgrade and ran into some challenges to say the least with it. But they did not give up and I can personally attest to the integrity and dedication at this small computer store. Honest and a fine group. Hard to find that these days. A+++

wingman777 P.

1/5

Brought my laptop in for a simple DDR 5 ram upgrade. He grabbed my laptop and pulled it apart on the counter said he needed to see what kind of ram it takes. It sat on his counter for 5 days in peaces. All he had to do was look up the pc model # to find out what ram it takes. Well I called him 5 days later still no ram installed and still in peices on the counter. I took the peices back home and put it back together. Still not upgraded and a horrible experience. Never again. Very rude also. Can't believe this guy stays in business. 🙁

Victoria R.

5/5

I have used Captain Computer twice now, and each time the experience was right on target, and he was able to get the work done quickly. The owner is professional, so knowledgable and happy to share his knowledge with an appropriate sense of humor. I highly recommend his services.

Brad S.

5/5

They were extremely helpful in giving me advice on how to complete my computer repairs, which included diagnosing and replacing a bad motherboard. They even gave me some thermal paste to secure the heat sink to the processor - free of charge. I highly recommend this place!

Bailster316

1/5

quite possibly the worst computer technician i’ve had the displeasure of working with, so my family and I game him my laptop to fix and took an ungodly amount of time, and took up to three months and when I finally got it back, it still was broken, so we took it back to him and got it back after a long period of time, and it came out even worse, my laptop screen falls out, my laptop overheats too quickly, and the serial number was scratched off when we got it back after 6-8 months, and and every person i’ve tried to take it to since has refused to look at it. So now i’m screwed out of a $1500+ laptop, save your money and effort go somewhere else.

Bonnie M.

5/5

Great local company that went above and beyond to help us get our computer working correctly again.

Judith A. K.

5/5

I was having video/drive issues on my late-2011 27" iMac. Peter was able to diagnose the problem and luckily, my computer wasn't an entire loss. He was able to fix it easily and quickly. His fees and prices are reasonable and far less painful than the cost of a new unit. I'd recommend Captain Computer to anyone in need of a reasonably priced used unit, diagnostics or repairs. Thanks guys!

Hu A.

5/5

He was really nice to me and fixed my issue really quick, would recommand