Cole's Collision of Kinderhook - Kinderhook, New York

Introduction to Cole's Collision of Kinderhook

Nestled in the heart of Kinderhook, New York, Cole's Collision has been serving the local community and beyond with top-notch auto body repair services. Located at 2532 NY-9H, this family-owned and operated business has been building a reputation for excellence, one satisfied customer at a time. In this comprehensive guide, we delve into the main services offered, the location and accessibility, key features, practical information, and the positive aspects highlighted in customer reviews.

Main Services

• Auto Body Repair: Cole's Collision specializes in restoring vehicles to their pre-accident condition. Their skilled technicians are equipped to handle a wide range of damage, from minor dents to major collisions.
• Paintless Dent Repair: For those pesky door dings and minor creases, Cole's Collision offers paintless dent repair, a cost-effective and timely solution to keep your car's paint job intact.
• Collision Repair: Cole's Collision is I-CAR certified, ensuring that their team has the knowledge and skills to repair today's complex vehicles. They work closely with insurance companies to streamline the claims process.
• Fleet Services: Business owners can rely on Cole's Collision for their fleet maintenance and repair needs. They understand the importance of getting vehicles back on the road quickly and safely.

Location and Access

Cole's Collision is situated on NY-9H, a major thoroughfare in Kinderhook, making it easily accessible from neighboring towns such as Valatie and Ghent. The shop is located in the Kinderhook Industrial Park, close to the scenic Hudson River. There's ample parking available, including a wheelchair-accessible space.

Featured Characteristics

• State-of-the-Art Facilities: Cole's Collision utilizes the latest equipment and technology to ensure precise and efficient repairs. Their facilities are clean, well-maintained, and conducive to a productive work environment.
• Experienced Technicians: The team at Cole's Collision is comprised of highly trained and certified technicians. They stay up-to-date with the latest industry trends and best practices to ensure top-quality work.
• Customer-Centric Approach: Cole's Collision prides itself on providing personalized service. They take the time to understand each customer's unique needs and keep them informed throughout the repair process.

Practical Information

• Hours of Operation: Monday - Friday: 8:00 AM - 5:00 PM, Saturday: By Appointment, Sunday: Closed
• Contact Information: 518-758-1316, [email protected]
• Website: colescollision.com
• Payment Methods: Cash, Check, Credit Cards (Visa, Mastercard, American Express, Discover), Debit Cards, NFC Mobile Payments

Positive Aspects from Reviews

Customers have consistently praised Cole's Collision for their exceptional service, with an average rating of 4.9/5 on Google My Business.

"Outstanding service! Brought my car in and staff was very friendly and helpful. I was constantly updated through phone calls and texts. Upon pick up, the car looked phenomenal. Every aspect of the service was professional and courteous."

"Coles collision was awesome! Everyone did an awesome job, especially Becca, she was great to deal with on the phone and got everything done complete and situated! Highly recommend."

From these reviews, we can highlight the following positive aspects:

• Exceptional Customer Service: Cole's Collision is lauded for its friendly, helpful, and professional staff who go out of their way to keep customers informed and satisfied.
• Quality Workmanship: Customers have repeatedly praised the quality of the repairs, with vehicles being restored to their pre-accident condition.
• Efficient and Timely Service: Cole's Collision understands the inconvenience of being without a vehicle and strives to complete repairs as quickly as possible without compromising quality.

👍 Reviews of Cole's Collision of Kinderhook

richard G.

5/5

Outstanding service! Brought my car in and staff was very friendly and helpful. I was constantly updated through phone calls and texts. Upon pick up the car looked phenomenal everything I expected and more. Pricing was very reasonable as well. Hands down the best service I have gotten in a while.

Jake D.

5/5

Coles collision was awesome! Everyone did an awesome job, especially Becca, she was great to deal with on the phone and got everything done complete and situated! Highly recommend.

Elizabeth K.

5/5

Cole’s Collision has restored my faith in humanity. After my daughter’s car was hit while parked, the other driver’s insurance company refused to pay the full price of repairs, leaving us short $1,141. I spent hours talking with them to no avail. Although I gave up, Cole’s continued to advocate on our behalf. Today George called and said they just didn’t think it was right and are cutting me a check for the difference. Wow. In a world where everyone seems focused on the bottom line, Cole’s is focused on doing what’s right for their customers. That’s value. I can’t thank the entire team enough, from Becky to George and Josh. Amazing team! Our thanks also to the mechanics, who did an outstanding job on the repairs. Extremely thorough and they detailed the car before returning it to us. It looked like new!

Jacob M.

5/5

Great service, The repairs look great! The whole
job looks brand new! You can tell they didn’t cut corners. Then SURPRISE, go pick up the vehicle and ITS CLEAN! They cleaned the windows, including getting rid of an old sticky one that I never got too. Vacuumed the floors & cleaned the rubber mats!

peter K.

5/5

Most professional shop I have ever dealt with. The office and shop associates are some amazing people you will have a pleasure to meet.

Maureen C.

5/5

Everybody here was kind and good-hearted. Loved the level of communicating from shop to customer and felt comfortable asking questions on how things were progressing. There is a shop dog, she's the absolute best :). When I picked up my vehicle, it looked better than when I bought it, I mean, the color match from bumper to body was seamless, and they cleaned the interior. Very pleasant surprise. I hope I don't need to go back for some time but if I did I would come here.

Sandy Q.

5/5

Best of the best!!! Work here is so good it almost makes you want to have more fender benders. LOL Just kidding. But Coles is the best around and the people there really care about you and are wonderful at what they do. Wouldn't take my vehicles anywhere else for repairs. Give them a shot. You won't be sorry. Thanks you Coles crew! Your the best!!

Joseph C.

5/5

They were great and their work was top-notch! The drag was on the insurance company not them. I appreciate there continuous communication and updates on everything! Car looks brand new!