Dallas County Water & Sewer Authority - Selma, Alabama

Address: 2504 Old Montgomery Rd, Selma, AL 36703, United States.
Phone: 3348722820.
Website: dallascountywater.com
Specialties: Water utility company.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 8 reviews on Google My Business.
Average opinion: 2.5/5.

📌 Location of Dallas County Water & Sewer Authority

☎️3348722820

⏰ Open Hours of Dallas County Water & Sewer Authority

Monday: 8 am–4:15 pm
Tuesday: 8 am–4:15 pm
Wednesday: 8 am–4:15 pm
Thursday: 8 am–4:15 pm
Friday: 8 am–4:15 pm
Saturday: Closed
Sunday: Closed

Dallas County Water & Sewer Authority

Address: 2504 Old Montgomery Rd, Selma, AL 36703, United States

Phone: 3348722820.

Website: dallascountywater.com.

Specialties: Water utility company.

Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.

Opinions: This company has 8 reviews on Google My Business. Average opinion: 2.5/5.

Dallas County Water & Sewer Authority is a water utility company located in Selma, Alabama. The company is dedicated to providing clean and safe water to the residents and businesses of Dallas County. With a focus on reliability and customer satisfaction, Dallas County Water & Sewer Authority strives to meet the region's water and sewer needs.

The company's main office is situated at 2504 Old Montgomery Rd, Selma, AL 36703, United States, and can be reached by phone at 3348722820. For more information, visit the company's website at dallascountywater.com.

In addition to its water utility services, Dallas County Water & Sewer Authority offers a wheelchair-accessible car park and entrance, making it easier for individuals with disabilities to access the company's facilities. However, it's worth noting that the company has received mixed reviews, with an average rating of 2.5 out of 5 stars based on 8 Google My Business reviews.

👍 Reviews of Dallas County Water & Sewer Authority

Dallas County Water & Sewer Authority - Selma, Alabama

Daphine H.

1/5

They are RUDE and inconsistent with getting the bills to the customers and then says because it’s the POST OFFICE’s fault, they can’t do anything but the customer is still responsible for paying late fees. SO NOT FAIR!!!

Cali B.

1/5

As of Sunday, 6/16/24, several communities in the Dallas County area experienced low water pressure. The pressure was so low it would take 45 mins to fill an 8 oz cup. Later on that evening, the water was completely shut off. Dallas County Water & Sewer Authority did not provide proper notice to the residents of Dallas County. We did not receive an email notification, text message, automated phone message, nor a notice posted on their website. This is completely unacceptable and unprofessional! Thousands of people are affected by this and we were not notified.

On Monday, 6/17/24, I was told SEVERAL technicians are in the area trying to locate leaks and repair them. I drove around the service area to confirm, and there was only ONE technician on Hwy 80. Others I spoke with only saw one man as well. If there were more technicians in the area then why haven't the leaks been repaired? Clearly there's a lack of urgency and empathy towards the residents of Dallas County. Thousands are without water and DCW&SA is not providing sufficient staff to restore water to the community.

It is Tuesday, 6/18/24 and we are still without water. Some areas are still experiencing the same low pressure issue that occurred on 6/16/24. The only notice provided by DCW&SA is a "Boil Water Advisory" posted on 6/17/24, yet we do not have any water to boil because it has not been restored. This is an urgent matter and should take precedence over any work order within DCW&SA. We need our water restored expeditiously!

Shelitha M.

1/5

Terrible customer service

Steve R.

5/5

H 4.

5/5

Letoya M.

1/5

martin A.

1/5

Corissa P.

5/5