EPCOR Water - Fountain Hills, Arizona

Address: 12021 N Panorama Dr, Fountain Hills, AZ 85269.
Phone: 8003830834.
Website: epcor.com.
Specialties: Water utility company.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 21 reviews on Google My Business.
Average opinion: 1.4/5.

Location of EPCOR Water

8003830834

EPCOR Water is a well-known water utility company that provides essential water services to residential, commercial, and industrial customers. With a focus on sustainability and innovation, EPCOR Water is dedicated to delivering high-quality, reliable water and wastewater services to its customers. If you are looking for a professional and experienced water utility company, EPCOR Water is an excellent choice.

The company's headquarters is located at

12021 N Panorama Dr, Fountain Hills, AZ 85269

. You can easily get in touch with them by calling their phone number 8003830834 or visiting their website epcor.com. EPCOR Water is committed to accessibility and has convenient facilities, including a wheelchair accessible entrance and wheelchair accessible parking lot.

EPCOR Water's specialties include water and wastewater services, making them a one-stop-shop for all your water needs. They have a team of highly trained and experienced professionals who are dedicated to providing excellent customer service and ensuring the highest quality of water and wastewater services.

In addition to their expertise and commitment to excellence, EPCOR Water has received numerous opinions from satisfied customers. According to Google My Business, the company has a total of 21 reviews, with an average rating of 1.4/5. While there is always room for improvement, EPCOR Water remains committed to listening to their customers' feedback and making necessary changes to enhance their services.

Reviews of EPCOR Water

Amanda Vivilacqua

1/5

Called to cancel a hydrant meter, months later am still getting invoices for it, they say there is no record of me calling to shut off service and there's nothing they are going to do about it. I was frustrated but polite, and then employee hung up on me. I look forward to getting bills from them forever I guess

Ryan Lazio

1/5

I have been on hold for 45 min no one is picking up the phone to help me set up my account for the home I just purchased. We have no water, so not only am I able to get a hold of them-they now turned the water off. Makes zero sense why they would not be willing and capable to help me pay them for water.

Paul Butler

1/5

We have been forced to be an Epcor Water customer for 20 years, 20 miserable years. No hold is ever less than 10 minutes, oblivious unmotivated employees. They truly define the visual of 3 guys leaning on shovels watching the water run through your yard. Its happened to us for days, they don't seem to care......and its the most expensive water you'll ever have to buy 🙁

Scot Sirls

1/5

My water bill more than doubled in the last year. I called and questioned the increase and she said I might have a leaky toilet. Seriously? My bill went from $60 to $120 because of a leaky toilet?
I requested that someone come out to check my meter. No one ever called or came to the door and I was charged a $10 service fee. When I called them back I was told everything is working properly. Total rip off!!

Persian_SuperGod !!

1/5

My father recently(3 days ago) purchased and moved into a home in Fountain Hills and we called them to get out water connected. Long story short they put us on hold for 3 min and then when they finally take us off hold they state "I am sorry we can no longer speak to you due to threats you have made against our office and employees in the past. Please refer to the in person visit from our representative and follow the instructions you were given." After which they hung up immediately. We tried calling them but each time we got the same response, we even tried talking to a supervisor but the employee we spoke to said we are not allowed to speak with a manager until we tell him why we are calling, we obliged told him why and explained how my father had just bought this home and wants to connect water. Surprise surprise after we gave him our address he said since we have threatened this company repeatedly and maliciously over our time of use we can not continue this phone call. I don't understand what kind of employees they hire there or who does there training and how its possible to be so confused by such a simple request. We still have no water and they still refuse to speak to us. When we called an hour ago they referred to us as "Mr. Kurz" who was the (previous owner) and giving us the same response as before. Can someone help? I am brutally disgusted by the treatment this company has given me and my father!

Talal Rabiah

1/5

This company ( Epcor of Fountain Hills , Az.) during July and August ,2020 charged us $402 and $1275 respectively for water that was recorded by their newly installed water meter . After a long dispute with them , they deducted $500 . We had no leaks whatsoever through testing which was performed by a licensed plumber . They are powerful , and well trained to fight the customer .

Scott Braden

1/5

What HORRIBLE company !!!!!!!!!! 0 customer service, 0 integrity. An ongoing criminal enterprise. This is what happens when there is no competition.

D Dunn

3/5

Trying to start service and have been on hold for 40 minutes.
Finally after 35 minute hold on the second day a lady answered and said that the system had been down. She was nice and friendly and was able to get my water service started.