Fasteners & Fire Equipment Co - Anchorage, Alaska

Emily L.

I just discovered this place within the last few months and have been in on multiple occasions for assistance with hardware needs. Each time they have had what I needed, and been extrememly helpful and friendly. Thank you for the excellent customer service!

Buck L.

TLDR: just order online if you can help it.

Unfortunately there really isn’t another option in town. Two times in a row I’ve gone in and asked for grade 10.9 but gotten a mix of grade 8.8 and 10.9. Its like they just grab a handful of whatever.

Fool me once shame on you. Fool me twice and I order online which ended up being cheaper after shipping for higher quality. They told me there isn’t a grade 10.9 plated M14 which there is. They don’t have any large metric flange bolts anyways so they sold me a bunch of now useless washers. I was clear the bolts were for a car and he sold me black oxide which I now know rusts immediately. They’re just on autopilot. I get attitude about 50% of the time I call or walk in. I’ve also watched multiple employees have a bad attitude with customers basically every time I’ve ever been there so not sure where they get their great reputation for customer service.

John Y.

This company has done great deal of good for the community. I'm thoroughly touched by their kindness and generous spirit in helping me, people like Daniel and Aiden are just awesome. I like to express my most sincere gratitude to all of you!

Thom N.

Great service helpful staff in finding right hardware.

Alexandria W.

The folks here are always so helpful. We've misplaced hardware or needed an uncommon piece a few times and they always have what we need and are happy to help, we really appreciate it.

Dennis T.

If you need it they have it. Tried several other stores and remembered Fasteners from my construction days. Went there, they are very knowledgeable and they help you find what your looking for. They don't point to an isle and say it may be over there. They get it for you. Amazing customer service.

Mike A.

I only go here when I can't find what I need anywhere else. The customer service is very often mediocre at best. Half the guys that work there, make you feel like you're an inconvenience for shopping there. Products are not priced, so its always a surprise what your total will be. I would have rated it lower, except there have been countless times in which this was the only place I was able to find the particular bolt, nut etc that I needed for a project or job.

Dave C.

every time I come to the store I have to remind myself to keep my hands in my pockets or else I'll be picking up every little trinket that they have on display!
They have items you didn't even know you need it you are warned if you go here chances are you will spend more money than you wished because they have everything!
There's plenty of parking but at peak hours it can be a pain to get in there.
Staff are generally very friendly and helpful.