FirstLight Home Care of the Northwest Valley - Surprise, Arizona

Address: 15331 W Bell Rd #212, Surprise, AZ 85374, United States.
Phone: 6232017716.
Website: firstlighthomecare.com
Specialties: Home health care service, Home help, Home help service agency, Nursing home, Retirement community, Retirement home.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 13 reviews on Google My Business.
Average opinion: 5/5.

📌 Location of FirstLight Home Care of the Northwest Valley

FirstLight Home Care of the Northwest Valley 15331 W Bell Rd #212, Surprise, AZ 85374, United States

⏰ Open Hours of FirstLight Home Care of the Northwest Valley

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Introduction to FirstLight Home Care of the Northwest Valley

For individuals and families seeking compassionate and reliable home care services in the Surprise, Arizona area, FirstLight Home Care of the Northwest Valley stands as a premier choice. This dedicated agency specializes in providing a comprehensive range of support, empowering clients to maintain their independence and dignity within the comfort of their own homes. FirstLight's commitment to quality care, combined with its accessible facilities and positive client feedback, makes it a trusted partner for those needing assistance with daily living activities.

Location and Contact Information

FirstLight Home Care of the Northwest Valley is strategically located at 15331 W Bell Rd #212, Surprise, AZ 85374, United States. Clients and their families can easily reach the agency by phone at 6232017716. Furthermore, prospective clients can explore the agency’s services and learn more through their website: firstlighthomecare.com. The website offers detailed information regarding the services offered, staff qualifications, and client testimonials.

Specialties and Services Offered

FirstLight Home Care of the Northwest Valley distinguishes itself through a broad spectrum of home health care services tailored to meet the unique needs of each individual. Their offerings include:

  • Home Help: Assistance with personal hygiene, dressing, and grooming.
  • Home Health Service: Skilled nursing care provided in the home environment, including medication management, wound care, and mobility assistance.
  • Nursing Home Care at Home: Supporting individuals transitioning from a nursing home or requiring ongoing assistance after a hospital stay.
  • Retirement Community Support: Providing assistance to residents in retirement communities, enabling them to maintain their independence and enjoy a fulfilling lifestyle.
  • Retirement Home Care: Specialized care for seniors residing in assisted living facilities.

The agency’s team of highly trained and experienced caregivers is adept at adapting to individual client needs and preferences, ensuring a personalized and supportive care experience. They focus on promoting client well-being and preserving their autonomy as much as possible.

Accessibility and Amenities

FirstLight Home Care of the Northwest Valley demonstrates a strong commitment to accessibility, ensuring that individuals with mobility challenges can easily access their services. The office is equipped with a wheelchair-accessible car park and a wheelchair-accessible entrance, reflecting their dedication to inclusivity. This commitment extends to the care provided in clients' homes, where caregivers are trained to assist with mobility and other physical needs.

Client Feedback and Reputation

The agency’s commitment to quality is further validated by its positive client feedback. As of today, FirstLight Home Care of the Northwest Valley has garnered 13 reviews on Google My Business, with an impressive average opinion of 5/5. These reviews consistently praise the agency’s caregivers for their compassion, reliability, and professionalism. Clients have specifically highlighted the caregivers’ attentiveness, respect for their independence, and ability to build trusting relationships. Many reviews mention the agency’s responsiveness to client needs and their proactive approach to care planning. Here’s a summary of common themes from the reviews:

  • Exceptional Caregivers: Clients frequently commend the caregivers' kindness, patience, and dedication.
  • Reliable Service: Families appreciate the agency's punctuality and dependability.
  • Personalized Approach: Caregivers tailor their services to meet individual client needs and preferences.
  • Effective Communication: The agency maintains open and transparent communication with families.

These positive reviews underscore FirstLight Home Care of the Northwest Valley’s dedication to providing superior home help service and building strong relationships with its clients and their families.

Additional Information & Recommendations

When considering FirstLight Home Care of the Northwest Valley, it’s beneficial to understand the following:

  • Care Planning Process: The agency begins by conducting a thorough assessment of the client’s needs, involving the client and their family in the development of a personalized care plan.
  • Caregiver Qualifications: All caregivers undergo comprehensive background checks, training, and ongoing professional development.
  • Insurance and Payment Options: The agency accepts various insurance plans and offers flexible payment options to accommodate individual budgets.
  • 24/7 Availability: FirstLight offers round-the-clock care, providing peace of mind to families.

In conclusion, FirstLight Home Care of the Northwest Valley represents a dependable and compassionate solution for individuals and families requiring home healthcare support in the Surprise, Arizona, area. Their commitment to quality, accessibility, and client satisfaction positions them as a leading provider in the community. For those seeking reliable and personalized home help, FirstLight is an excellent resource to explore.

👍 Reviews of FirstLight Home Care of the Northwest Valley

FirstLight Home Care of the Northwest Valley - Surprise, Arizona
Kimberlee K.
5/5

I can not say enough good things about First Light.
We have worked with other care agencies and this experience has light years better than we have experienced or even hoped for.

Barron is kind and responsive. Frankie keeps us updated on any changes to the care schedule, promptly and professionally. Every care worker has been absolutely wonderful with my grandfather. They are attentive, kind , engage him in conversation and are extremely professional. My grandfather requires near full time care and we have been delighted with each caregiver.
We have worked with Wahita, Aurora, Luke, Amelia, Mona and Dawn as our primary core group.
Each of them feels like family. We feel safe and confident in their abilities and having them here offer a level of comfort we didn’t know we needed.
If you have a family member in need of care, I would recommend First Light as your first choice.

FirstLight Home Care of the Northwest Valley - Surprise, Arizona
Denisa B.
5/5

As a registered nurse, patient advocate, and senior living advisor, I come across many healthcare professionals. I have nothing but words of praise for Barron and his staff at FirstLight Home Care of Sun City! My goodness ... where do I begin? I've had the distinct pleasure of knowing Barron for a few years now, and I INSTANTLY recognized and felt his dedication, enthusiasm, and compassion to providing quality service and care to all of the families they serve. They truly care about EVERY single family they come in contact with -- as they go the extra mile and then some to ensure they understand the comprehensive needs of their clients. This enables them to provide and guarantee the best quality care for those they serve, ergo providing families with the much needed peace of mind they seek and deserve.

As another individual had mentioned in another testimonial, Barron truly is genuine, kind-hearted, responsive, and passionate about helping others. It did not come as a surprise to me at all when he admitted to me that he was serving his clients as a caregiver, working tirelessly to provide the much needed care and attention that his clients deserved... and THIS truly depicts the extra mile and then some and the extent of his caring and kind heart to which Barron will go to ensure that nothing falls through the cracks.

I HIGHLY recommend Barron and his staff to anyone seeking quality care for themselves or loved ones.

FirstLight Home Care of the Northwest Valley - Surprise, Arizona
Janice H.
5/5

I cannot say enough in praise of the staff and caregivers at First Light Home Care of Sun City, Arizona. Our mother, at 94 years of age, could no longer live independently in her own home, and with First Light's assistance, she was able to come home to continue her recovery from hospitalization for a broken ankle.
She has several medical conditions requiring diligent attention and we found that Barron's compassionate care, great wit and purposeful management of Mom's needs were exactly what our family had hoped for in her transition from independence to nurtured home care.
Riché, Barron's right hand in the office, was consistently aware of our mother's daily needs, and she scheduled caregivers who she knew could best address those needs. We were always pleased with the staff notes after each day's shifts, so that our family was always aware of changes in Mom's daily activities and general health. Again, Riché's staffing abilities were exceptional and so appreciated.
Communication, scheduling, staffing and billing were clear and timely. Caregivers were supportive and truly made it possible for Mom to remain at home as her ankle healed. She enjoyed their care and company, and felt that she had her own "Team" cheering her on.
It is without hesitation that I recommend First Light's compassionate Home Care!

FirstLight Home Care of the Northwest Valley - Surprise, Arizona
Varda N.
5/5

My siblings and I are eternally grateful to Linda Ford and her team for the excellent partnership they provided to us for our mother's home care. We researched a number of options, and they were by far the best. Our mom was able to live comfortably at home until about six months ago, when she relocated to our state and now lives in a skilled nursing facility. We especially appreciated the professional, yet always warm and caring, dedication of Linda, Sherry, and the various caregivers. Although never an ideal situation, there were able to flexibly make changes to the schedule, sometimes with very short notice. None of my siblings nor I live in AZ, so it brought us incredible peace of mind to know that FirstLight was there for our mother. She had a few medical issues during the time we worked with FirstLight, and they would take her to the hospital and stay with her as long as needed. Our mom grew to love many of the caregivers (and it was mutual!), and it really helped her stay engaged socially and mentally to have them not only provide necessary care, but also chat and keep her connected with the outside world. Linda and her team truly care, and they often thanked us for our involvement, which we appreciated. They were patient with our many calls, texts and questions. They were amenable to suggestions and proposed changes. It felt like we were all on the same page with one goal. If you are seeking care of a relative or friend who needs compassionate, qualified home care, please take this as the highest recommendation.

FirstLight Home Care of the Northwest Valley - Surprise, Arizona
Charisse L.
5/5

As a friend & Realtor, I first and foremost want to work with people who are kind, honest and passionate about helping others. Barron Hodges and his wonderful staff at Firstlight Home Care Sun City are the epitome of these characteristics.

Barron is the consummate professional, knowledgeable, responsive and above all else a kind and honest person. He is exactly the point person you want for caring for your loved one.

FirstLight Home Care of the Northwest Valley - Surprise, Arizona
Robert M.
5/5

I live in CA. Recently, my sister in AZ suffered a stroke which has left her unable to speak. We're so thankful that her nursing facility recommended that we use FirstLight Home Care to accompany her to a post-hospital dr's visit. Barron went above and beyond, handling paperwork and the co-pay, and kept us apprised of what was happening Even sent us a picture of the two of them at the dr's office! What a relief to have complete confidence that our vulnerable family member was in the best of hands!

FirstLight Home Care of the Northwest Valley - Surprise, Arizona
LaNita K.
5/5

This company's services were vital during a difficult time!  Barron Hodges who is the owner personally did the assessment and then was also the caregiver since the rest of his employees were busy during the pandemic. He offered excellent respite care so my son could rest from caring for his father recuperating from COVID. During an extremely challenging time FirstLight Home Care of Sun City was truly an answer to prayer!!!

FirstLight Home Care of the Northwest Valley - Surprise, Arizona
Steven T.
5/5

Can only say great things about Barron and his staff. They moved very quickly to get us help in my mother-in-law's home, and were very flexible wit the scheduling. In particular caregiver Yan was a delight. My M-I-L always looked forward to her visits

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