FrontLine Automotive - Fairbanks, Alaska

Daniel Kechker

Very professional and punctual. These guys do great work. I was in a pinch and needed a couple spare tires put on rims the same day as my trip, they were kind enough to squeeze me in and got everything done on time. Very easy to communicate with and a very good and fair price. Would recommend to my friends and will definitely be coming back here again.

Russell Sperry

It was fantastic. We made it over all the Summits going home with no problem. A massive relief. I want to thank all the team that worked problem. Special thank you to Nicole for her patience with my calls and the really excellent updates that eased my concerns. Thank you again for your professionalism, and outstanding customer service.

Robert Settle

The care to my care was was efficient and work well done. I thought I had an issue after yo alignment with the car pulling to one side, but they rechecked the work done and was able to determine the issue was with the tires. I highly recommend Frontline because of their thoroughness.

Jasmine

I highly recommend Frontline Auto for anyone in need of reliable and cost-effective auto repair services!

I am thoroughly impressed by their fast and efficient performance. They quickly diagnosed and resolved the squeaking noise in my car, saving me hundreds of dollars compared to other mechanics or auto shops. Additionally, the team was friendly, knowledgeable, and genuinely cared about my concerns. Their superb customer service made the entire experience smooth and stress-free.

Brian Anzueto

This place is legit. First time taking my car there, from the front office to the mechanics, everyone was serviceable and very nice. My car went in for major repairs and it’s been a good 3 weeks with my car back and I can say the work was great and worth it. Thank yall so much for the work you put in on my Crosstrek!

Krzysztof Rudź

Well, the experience with this workshop has broken my trust in them. My expedition car came here on a tow truck. I found this workshop on the internet. They clearly state on their website that they know Land Rover. I got a repair quote from them, including the replacement of the transfer box, clutch and siemering. The repair was valued at over $7,200...
I took the car from them. Unfortunately I had to pay over $700 for a diagnosis. In the process, they broke my clutch slave cylinder!
I took my truck because I thought the diagnosis was wrong. And I was not wrong! The fault was correctly diagnosed in another workshop. Broken main shaft in gearbox. Clutch, siemering and reduction gear were good!!!
The repair cost was almost twice as low...
Really, it's best not to advertise if you don't know something...
And wasted my money and time...

Annette Yoder

I wish I could report the same great experience that most others seem to be having here but from my 2 visits and experience, they are overpriced and not considerate of customers’ time. If your priorities are time management and cost, this may not be your best auto shop resource.

Update: giving 3 stars instead of 1 based on damage control by Nicole, the service manager.

Riley Steele

This used to be the best mechanic in Fairbanks, but my last couple experiences with the seemingly new ownership have been disappointing. Both vehicles went in for simple issues, and we were given insanely expensive quotes for the repairs, plus an unsolicited laundry list of additional “failing” components including $150 for a windshield wiper replacement. Can no longer trust what the real issue is and will be taking my cars elsewhere.