Hebron Ace Hardware - Hebron, Connecticut

Overview of Hebron Ace Hardware

Hebron Ace Hardware, located at 81 Main St, Hebron, CT 06248, stands out as a comprehensive one-stop shop for all your hardware, home improvement, paint, and tool needs. With a phone number 02283408 readily available, customers can easily reach out for assistance or inquiries. The store's website acehardware.com provides a wealth of information, showcasing their specialties and additional services.

Key Features and Services

Hebron Ace Hardware boasts an array of specialties:
- Hardware Store: For all basic tools and fittings.
- Home Improvement Store: Offers solutions for DIY projects and home renovations.
- Paint Store: Provides a variety of paints and painting supplies.
- Tool Store: Stocked with latest tools and equipment for both professionals and DIY enthusiasts.

Notable services include:
- Curbside Pickup: For customers preferring to shop from home.
- Delivery: To bring products directly to your doorstep.
- In-store Pickup: Ideal for those who prefer immediate gratification.
- In-store Shopping: A fully accessible retail experience.
- Onsite Services: Assembly and repair services.
- Wheelchair Accessible: Ensuring the store is accessible to everyone.
- Assembly Service: Crucial for assembling purchased items.
- Repair Services: Fixing and maintaining your tools and equipment.
- Service Guarantee: Ensuring customer satisfaction.
- Quick Visit: Efficient service for those in a rush.
- Payment Options: Accepting various forms of payment including credit, debit cards, and NFC mobile payments.

Customer Experience and Ratings

The store's commitment to excellent customer service is evident from the numerous positive reviews. With 178 reviews on Google My Business, the average opinion rating stands at a impressive 4.8/5. Customers rave about personalized service, such as the example of assembling a product before sale to ensure quality. The staff is described as "very helpful," "super nice," and possesses "super knowledge" about their products. This level of service, coupled with availability in stock items and additional conveniences like wheelchair accessibility, makes Hebron Ace Hardware a standout choice for hardware and home improvement needs.

Recommendation

For anyone in need of top-notch hardware supplies or seeking assistance with home improvement projects, Hebron Ace Hardware is highly recommended. Their dedication to customer satisfaction and convenience is unmatched. To explore their full range of products, services, and unique offerings, customers are encouraged to visit their website acehardware.com. Whether you're looking for a specific item or need advice on the best tools for your project, Hebron Ace Hardware is just a phone call or online visit away. Experience the difference of shopping where quality and service truly matter.

👍 Reviews of Hebron Ace Hardware

Lou V.

5/5

Bought a backpack leaf blower the other day and they assembled it and started it out back to make sure it worked before I took it. So rare to get that kind of service anywhere. Will be back for sure.

Joe L.

5/5

I needed a hose extension to clean my roof gutters. I checked the Ace website, and the Hebron store had it in stock.
Excellent customer service from Ryan.

Michael H.

5/5

Very helpful and super nice people

Piotr

5/5

May have been the best experience I have ever had at a hardware store. Super knowledgeable and friendly guys. Thanks again!

Joseph L.

5/5

I recently decided to purchase a Stihl backpack blower to take care of leaves and pine cones in two locations. I couldn't find the item locally and after searching found that Hebron Ace Hardware did offer it, however, there were none in stock. I talked to the store manager (Ryan) and explained what I was looking for and needed it before going to an out-of-state location at the end-of-the week. He said there were a few blowers on their way and should have them within a couple of days. The items kept being held up in shipping to the store, Ryan continued to reach out to the manufacturer with daily updates.

The item finally came in the day before I was set to leave. I rushed out to the store before they closed, and Ryan had it all put together for me. He also gave me a lesson on how to use it since it was my first backpack blower.

I was very satisfied with the personalized customer service and attention Ryan provided, and would highly recommend Hebron Ace Hardware.

Harold S.

3/5

Good all-around hardware store

Matthew W.

5/5

The people at Ace Hardware are great. Bought a Weber grill almost two years ago and was surprised that some of the parts had rusted out. They pulled up my order (rewards) and said they’d get replacements under the warranty. Got a call a week later to come in and pick them up. I just did the install today and my grill is like new just in time for Memorial Day weekend. This is just one example of 10-20 good experiences over the last year where they help me take care of my home with advice and tools and whatever. Glad to have such a good hardware store in Hebron.

Dan M.

4/5

Always helpful, nice guys working there. Get most of my paint there and they keep track