Helms Motor Co Inc RAM - Lexington, Tennessee

Helms Motor Co Inc RAM: A Premier Automotive Destination

Helms Motor Co Inc RAM stands as a respected and established car dealer located in Lexington, Tennessee. Situated at 694 E Church St, Lexington, TN 38351, the company operates with a commitment to providing a superior customer experience and a comprehensive selection of Ram vehicles. Their dedicated phone line is 7319682012, and visitors can explore their offerings further on their website: helmsmotor.com.

Specialties: Car dealer

### Company Overview and Services

Helms Motor Co Inc specializes in the sale of new and pre-owned vehicles, with a particular focus on Ram trucks and SUVs. They pride themselves on offering a wide variety of models to cater to diverse customer needs and budgets. Beyond vehicle sales, the dealership provides a range of valuable services, including oil changes, repair services, and credit application assistance. Recognizing the evolving needs of modern consumers, Helms Motor Co Inc also supports credit cards, debit cards, and NFC mobile payments, streamlining the purchasing process.

The dealership’s commitment to accessibility is demonstrated through its wheelchair-accessible car park and wheelchair-accessible entrance, ensuring a welcoming environment for all patrons.

### Customer Experience and Reputation

Customer feedback consistently highlights the dealership’s exceptional service. Many customers describe their experience as a refreshing departure from the often-stressful atmosphere of traditional dealerships. The family-owned nature of the business seems to foster a particularly genuine and approachable environment. Reviews on Google My Business (currently totaling 181) overwhelmingly praise the dealership’s customer service and commitment to treating customers with respect. The consistently high ratings (an average of 4.6/5) strongly suggest a dedication to building lasting customer relationships. Several reviews emphasize the company’s transparent and ethical practices, describing a straightforward approach to negotiations and a willingness to prioritize customer satisfaction. Specifically, customers frequently mention the dealership’s lowest doc fees, a significant advantage in the industry.

One particularly insightful review notes that Helms Motor Co Inc operates “with the lowest doc fees of any dealer I’ve seen in a Decade” and provides “a best deal upfront.” Furthermore, the dealership is lauded for offering fair trade-in values, a point consistently echoed in customer testimonials. This dedication to honesty and transparency is a key differentiator, fostering trust and loyalty among its clientele. The reviewer also stated that the dealership provides “None of the typical dealership games.”

### Key Features and Amenities

Here's a summary of the key features that contribute to Helms Motor Co Inc’s appeal:

* Vehicle Selection: A comprehensive inventory of new and pre-owned Ram vehicles.
* Service Department: Experienced technicians providing a range of repair and maintenance services.
* Financial Services: Assistance with credit applications and financing options.
* Payment Options: Accepts credit cards, debit cards, and NFC mobile payments for added convenience.
* Accessibility: Wheelchair-accessible car park and wheelchair-accessible entrance.
* Convenience: Oil change services readily available.

### Contact Information and Location

To contact Helms Motor Co Inc, you can reach them at Phone: 7319682012. Their physical address is 694 E Church St, Lexington, TN 38351. For more information and to browse their vehicle inventory, visit their website at helmsmotor.com.

## Conclusion

In conclusion, Helms Motor Co Inc RAM represents a reliable and customer-centric automotive dealership. Its dedication to transparency, competitive pricing, and accessible facilities, combined with consistently positive customer feedback, makes it a worthwhile destination for anyone seeking a new or pre-owned Ram vehicle in the Lexington, Tennessee area.

👍 Reviews of Helms Motor Co Inc RAM

Joe C.

5/5

Great Customer service. This family owned business was a welcome relief from the typical dealership experience. They treat people right. They have the lowest doc fees of any dealer I’ve seen in a Decade. They have a best deal upfront. They give their best trade value, which by the way is very fair, upfront. None of the typical dealership games. One can look at my previous reviews for other places And see I’m a fairly critical person. I cannot find one negative thing to say about this experience.

Shondra G.

5/5

I have bought 2 vehicles from Helms and have had a great experience each time. Clint went above and beyond for us and Mr. Helms gave us a great deal on our trade. I highly recommend them!

Jonathan M.

5/5

Excellent customer service from the day we purchased the vehicle, to years later getting service/repair work done on it. Todd, the service manager is very professional, friendly, and did a great job communicating with us and treated us fairly on the cost of repairs. We will definitely be back to purchase another vehicle from Helms when it is time.

Tina T.

5/5

Bought a vehicle from Helm's last month. Love the new vehicle and the staff was so great to work with. Easiest process when buying a vehicle I've ever experienced.

skip N.

5/5

We broke down on I-40 and we got towed to Helms Motor Company on a Friday afternoon. The folks at Helms did all they could for us. They arranged to have our Travel Trailer towed to Parkers Crossroads RV park and supplied us the use of a car while we waited for parts and repairs. Bad batteries and a failed alternator. We waited till Wednesday morning for parts and the service department had us all fixed and ready to go by mid afternoon.
Thank you for fixing us up.
Highly recommended

Jarrod S.

5/5

I'd give these guys and gals 10 stars if it was an option. I didn't know anything about helms motor company. I was passing by and seen a truck I'd been looking for. I call and Mr Thomas answered. He was very patient and explained everything I wanted to know. He was more than happy to speak with my bank and give them any and everything they needed to know about the truck. I drove 2 hrs the next day to get my truck appraised. Mr. Steve helms came in the office and gave me an offer. Me personally. I thought it was a few thousand off. I gave my opinion and he did everything he could to accommodate me. We made a deal and he told me he could get me a better interest rate than my bank. And he did. These guys didn't hide anything from me. They worked with me and I had a great experience. Mr. John in finance took his time and explained everything to me. Again not hiding anything from me. By the way, all this was done after hours because of my work schedule. You can't and won't get a better place or people to by a vehicle. It was well worth the drive and my time to go buy a new truck here. I'd like to say thanks to the whole team for making a huge transaction enjoyable and easy. Special thanks to Mr Thomas, Mr Steve, and Mr John. I can't wait to buy my next truck from y'all. And I'd consider these fine gentlemen my friends.

Lars G.

5/5

I can’t say enough good things about the service department at Helms. Even though I drive quite a distance to get there, the experience makes every mile worthwhile.
From the moment I arrive, the friendly staff makes me feel welcomed and appreciated. They take the time to listen to my concerns and explain what needs to be done to my vehicle in a clear and understandable way. It’s refreshing to know that they truly value their customers and take pride in providing exceptional service.
One of the biggest highlights is their transparency. They give detailed estimates before any work begins, ensuring I’m fully informed about what to expect. There’s never any pressure to agree to unnecessary repairs, and they’re more than willing to answer any questions I have, which builds a sense of trust that is hard to find elsewhere.
The quality of service I receive is outstanding. Whether it’s routine maintenance or a more complex repair, I know that my vehicle is in good hands. They have skilled technicians who are knowledgeable and efficient, and I’ve consistently left satisfied with the work done. Plus, the turnaround time is impressive, allowing me to get back on the road without long waits.
The service department at Helms also goes above and beyond with follow-up communication. They check in after the service to ensure everything is running smoothly, showing they genuinely care about my satisfaction and the wellbeing of my vehicle.
Driving far to reach this dealership is a small price to pay for the level of care and dedication I receive. If you’re looking for a service department that values its customers and provides top-notch service, look no further than Helms. I wholeheartedly recommend them to anyone seeking excellent automotive care!

Don D. M.

5/5

We had our Jeep Liberty in for a major repair. Todd and Cody and the crew did an excellent job. They were very professional and the jeep is running well now. If we need repairs or service in the future we will be back. Thank-you all so much!