Home Instead - Surprise, Arizona

Introduction to Home Instead Surprise

For individuals and families seeking compassionate and reliable home care services in the Surprise, Arizona area, Home Instead is a distinguished provider dedicated to enhancing the quality of life for seniors and those needing assistance in their homes. Located at Address: 15003 W Bell Rd #125, Surprise, AZ 85374, United States, and easily reachable at Phone: 6232239215, Home Instead Surprise offers a comprehensive suite of services designed to meet diverse needs. Their website, Website: homeinstead.com, provides detailed information about their services and commitment to client well-being.

Specialties and Service Offerings

Home Instead Surprise specializes in a wide range of home health care services, encompassing practical assistance with daily living activities. These services include, but are not limited to:

• Personal Care: Assistance with bathing, dressing, grooming, and toileting.
• Companionship: Providing social interaction, emotional support, and reducing feelings of loneliness.
• Meal Preparation: Planning and preparing nutritious meals tailored to individual dietary needs.
• Light Housekeeping: Maintaining a clean and organized living environment.
• Transportation: Assisting with errands and appointments.
• Hospice Care: Providing compassionate end-of-life support in the comfort of the home.
• Aging in Place Support: Helping seniors maintain their independence and remain in their homes for as long as safely possible.

The agency’s commitment extends beyond mere assistance; it focuses on fostering dignity, independence, and a sense of purpose for its clients. They strive to create a supportive and familiar environment, enabling individuals to continue living comfortably and securely in their own homes. The team emphasizes personalized care, carefully assessing each client's needs and developing a tailored care plan that respects their preferences and values.

Accessibility and Inclusivity

Home Instead Surprise is deeply committed to providing an accessible and welcoming environment for all. The facility boasts several key accessibility features, including:

• Wheelchair-Accessible Car Park: Ensuring convenient access for clients using wheelchairs or mobility devices.
• Wheelchair-Accessible Entrance: Facilitating easy entry into the building.
• Wheelchair-Accessible Seating: Providing comfortable seating options for individuals with mobility limitations.
• Wheelchair-Accessible Toilet: Accommodating clients who require assistance with restroom use.
• Gender-Neutral Toilets: Offering inclusive restroom facilities.
• LGBTQ+ Friendly: Creating a welcoming and respectful environment for all individuals, regardless of their sexual orientation or gender identity.

This dedication to inclusivity underscores Home Instead’s core belief that everyone deserves access to quality care in a comfortable and supportive setting.

Client Feedback and Reputation

The company’s Average opinion: 5/5 rating on Google My Business reflects the overwhelmingly positive experiences reported by clients and their families. The substantial number of 68 reviews on Google My Business highlights the consistent quality of care provided. While specific details from each review are not repeated, the general consensus points to a team of dedicated and compassionate caregivers who demonstrate genuine concern for their clients’ well-being. Feedback frequently emphasizes the reliability, attentiveness, and professionalism of the staff.

It’s clear that Home Instead Surprise prioritizes building strong relationships with its clients and their families, fostering trust and open communication. The owner, Debbie Gross, and the Home Care Director, Erica Martinez, exemplify this commitment, as evidenced by accounts of their proactive engagement and dedication to ensuring client satisfaction. The collaborative spirit within the organization is palpable, creating a supportive atmosphere for both clients and caregivers.

Contact and Further Information

Individuals seeking more information about Home Instead Surprise’s services can easily connect with the team through the following channels:

• Phone: 6232239215
• Website: homeinstead.com
• Address: 15003 W Bell Rd #125, Surprise, AZ 85374, United States

Home Instead Surprise is readily available to schedule consultations and discuss individual needs. They are committed to providing personalized care solutions that promote independence, dignity, and well-being.

👍 Reviews of Home Instead

Sylvia L.

5/5

I had the pleasure of meeting owner of Home Instead, Debbie Gross and Home Care Director Erica Martinez at our community, Brookdale North Glendale. The services they provide with such care and dedication to their clients and staff is impressive to say the least. I would highly recommend Home Instead to anyone needing that caring touch when searching for home care services. I look forward to many fun and exciting collaborations together.

Chip T.

5/5

The care professionals at Home Instead are incredibly patient and compassionate. We engaged their services to help care for my mother while we were away, and they exceeded our expectations in every way. Memory care can be challenging to navigate, but the level of patience, understanding, and skill they demonstrated was truly first-class.

My only regret is not bringing them into our care team family sooner. Their presence brought us peace of mind, and most importantly, they treated my mother with the dignity and respect she deserves. I highly recommend Home Instead to anyone seeking quality, heartfelt care for their loved ones.

Landon L.

5/5

I highly recommend Home Instead for in-home care services! In my work in hospice care, I’ve had the pleasure of collaborating with their team, and they have been nothing short of exceptional. Their caregivers are professional, compassionate, and deeply committed to supporting both clients and their families. Erica, the director, is wonderful to work with — her dedication to quality care and her passion for serving the community truly set Home Instead apart.

Stacy B.

5/5

I am beyond impressed with Erica and the dedication she brings to Home Instead. Her passion for helping families find the best care solutions is unmatched. She takes the time to truly understand each family's needs and goes the extra mile to ensure seniors receive compassionate, high-quality care in the comfort of their homes. Her professionalism, knowledge, and genuine kindness make her a trusted resource in the senior care community. If you're looking for someone who truly cares and delivers outstanding service, I highly recommend Erica at Home Instead!

Michelle M.

5/5

Erica has been wonderful with all our referrals that we send her way! She is responsive and makes sure caregivers are just the right fit for our clients. If the client needs something other than home care she has great knowledge of different services in the community that better fits that client’s needs.

Danielle L.

5/5

I’m so thankful for Home Instead and the incredible care they provide for our patients. I really appreciate how responsive and communicative the team is. Whenever I have questions or concerns , I know I will get quick, helpful answers. If you’re looking for a care team that’s more than just a service but a real support system, I would recommend Home Instead.

Kelli M.

5/5

I recently referred Debbie Gross, of Home Instead - Surprise, to a friend who needed resources for caring for an elderly parent. Debbie selflessly took the time to meet with my friend, discuss the situation and suggest resources that could help. The assistance of a local resource and trusted care advisor resulted in easing my friend’s mind and providing a path forward that will benefit the caregivers, as well as her elderly parent. I highly recommend Debbie and her services.

Sabrina F.

5/5

I have been using home instead on my IL facility that I currently work at. Not one problem or issue, great on communication and care. My residents love them and we do too. They are huge in giving back to our community and outside community. Huge thank you to the team.