J&J Construction and Roofing - Summerdale, Alabama

Pollyana P. P.

One star is way too generous for Charles! I wish Google let me give negative stars because they absolutely deserve it. If you're looking for this kind of service, do yourself a favor and go somewhere else. Charles is a complete disaster—zero communication skills, zero professionalism. He won’t even bother showing up on time and clearly couldn’t care less about his customers. How is this guy still in business? Unbelievable!

KENNETH T.

They worked with us very prompt got it done in a short time better than I expected did an outstanding job and a little extra they threw in on Note 4 we're very pleased the next house I get I'm going to use them again to inspect it and to reinforce it they stand behind their work and they stand on their work

Glenn B.

I worked with Charles at J&J services last fall to put on a roof at our home in Gulf Shores. We met with a number of very good and qualified roofing companies. Charles and J&J were consistently professional and were patient with us - coming to the home a couple times and many calls to help us understand the process. We had a specific need with the house that has a sun room and all needed a roof. The project was completed very timely. The quote was spot on, no surprises. Charles was very informative regarding the process and also with review of the project and quote. The individuals that did the work on the home was very professional, worked steady and I could tell they took pride in their work. The workmanship was excellent and 6 months later the roof looks great and is in great shape. I would highly recommend them for any roofing job. My experience was one of integrity, patience; and very informative. Add to that the professionalism that Charles brought to the process- and I believe you will be pleased with the entire experience. Pricing was very competitive and the quality was as advertised if not better. The roofers that did the roof were very focused and very helpful. It was a great experience! Thank you J&J and Charles specifically. Well done.

Gene A. K. S.

Needed a roof replaced in Daphne and reached out to J&J Construction. They were easy to work with and their crew was very professional. Got the entire roof tore off, bad sheeting replaced and new shingles installed all on the same day. I had Titan architectural shingles installed and I know they will be there for a long time. I noticed they were putting 8 nails per shingle so I know they won’t be blowing off anytime soon! And when came to clean up they did amazing. They had tarps down to catch everything and after the tarps were up they went over everything picking up small pieces of debris and using a magnet to pick up any stray nails.

Michael D.

Charles and Malikhi were awesome!!! The crew was amazing and very fast. From the start they did everything they said they would do when they said they would do it. I would highly recommend J&J to anyone needing anything done with their property. Thank You so much for the great experience. Can't wait until the next one.

Greg V.

They are terrible at communication. Set up an estimate at the beginning of June. The initial guy never contacted me that they had even been there. I had to call 3 times just to get an update, and was told someone else would have to come see it. This time I made sure I was there, talked to the guy who said he would get in touch with me within a few days for estimates on options. Now, here we are 2 weeks later, and I still have never heard from them. Time wasted that I can't get back. At least I never gave them a dime, and they'll never get one from me in the future.

Amber C.

We hired J&J (a.k.a. Roofer Near Me) for a screened backporch addition & new metal roof on our historic home. They should have been honored to complete this project for us, our home is listed on the AL State Register of Landmarks & Heritage, but the experience we had did not show me that they were honored to have the job at all. While the new roof looks fine, the construction experience was a nightmare! The owner had to redo brick foundation piers himself that his chosen crew were unable to properly execute on their own the first time. Those unsupervised workers also damaged my husbands sawhorses which they used without permission, took some of my personal items (replaced by our project manager, Charles), and started the job MUCH later than we were told they would. We even found evidence the crew used our wooded property for "personal needs" before the porta-potty arrived. They've been done with the job for about 2 weeks now, but the porta-potty was still on our property as of yesterday (April 25th). The final build had several sloppy details (misfired nails, sloppy cuts, backwards screendoor, poorly installed attic stairs) requiring my husband to fix them himself. Given these issues, my husband (Jason Clark) and I cannot recommend J&J for any construction projects beyond roofing... and I honestly wouldn't hire them again for a roofing job after this experience. I must also add that the Latino crew drank alcohol on the job site, we saw the bottles & cans with our own eyes! This is my second Google review, I had to delete the first one because both my review and the photos seem to have been reported and they were no longer visible on Google. I had received a response to my first review last night that claimed to be from the owner, but was clearly not because they said they didn't recognize my name or the job, even though I met the owner (Josh) along with our project manager in person along with my husband on the job site back in March. I was also told in that response that they have been "roofing only" since November 2023, even though our job was booked in January 2024 and it was more than a roof! And they are still advertising construction services, so it doesn't look to me like they are doing roofing only since November 2023. I might try to upload my photos on here again later, I have the screenshots of the initial response I was given. All reviews matter, even if they are negative. I initially selected this company because they had ALL 5-star reviews online, I even told Josh that myself, but that is just not the quality of service that we recieved. I need no response from the company, I simply wanted others to know that not every customer of J&J/Roofer Near Me has been satasified with them. I also feel that the 'conflict of interest' from Josh reviewing his own business on "Roofer Near Me" speaks volumes of the lack of professionalism. I have reported that blatant violation to Google, It is a HUGE conflict of interest for an owner to positively review their own business! The current sponsord Google ad they are running is using the name "J&J Services Roofing and Renovations" so that makes a total of four different business names that they seem to operate under, this is just insane to me. Pick ONE name and stick with it. Not professional, do not recommend.

Yes, I'd say you DO have "some areas to improve in". You are most welcome for my honesty, I truly wish that my experience would have allowed for me to have given you five stars like everyone else.

Henry K.

I am completely satisfied. Work was done to repair a significant leak. Communications, scheduling and promptness were excellent. Work was well done. And even better, no leaks after two hard rains.