Johnson County Siding & Window Co., Inc. - Olathe, Kansas

Ryan T.

This company is nearly impossible to work with. We are currently doing a whole house renovation and doing all of the work ourselves. We were going to do the siding on our own as well, but decided that if we were going to hire out any part of the project, the siding was the one to do. We spent weeks reading through manuals from James Hardie, so when we decided to hire out the job, we knew exactly what to expect. Johnson County did a great job on selling us on their “quality product and application” but fell short on literally every other part of the job. Coming in at $33,000 they were the most expensive quote that we received for the job, but we felt confident that it would be worth the price. We hired them in early 2023 to do our siding, and after hitting some delays on our end, they completed the job in September 2023. We did everything in our power to communicate with them how things were progressing and when we would be ready for the siding install. During this 6 month gap between hiring them and job completion, they changed project managers 3 times and never communicated this to us. Install day arrived and the final project manager (Nicholas) assigned to the job had never even laid eyes on the project. This should have been a straightforward job for an “experienced” company like JOCO siding. This was not the case.

We had issues with the install from day one. Nicholas was only present on site at the beginning of each day. He didnt actually manage the project. There was absolutely no effort made to assess the quality of work being done. The team was ill equipped and had to borrow staples, nails, and our nail gun for different parts of the project. As soon as the vapor barrier and trim was applied the flaws were evident. We had to hunt down Justin (owner) through Nicholas and tell him to cease work on the job until he would come out and look at the quality of work. When Justin and Nicholas arrived on site, we had to fight with them for them to see the mistakes the team had made. Trim had been applied without being shimmed level, vapor barrier had not been taped down around windows before trim was installed, flashing was not correctly applied, large gaps (1/2”+) were left that the team had filled with caulking, and flashing was missing in crucial spots on top of trim. Nicholas proceeded to tell us what we were pointing out to them was “bullsh*t” and we offered to show them another house that had recently gotten Hardie siding that did not have any of these issues.

Justin had the team take down all of the trim and reapply it. This only fixed about 80% of the problem. The team installed siding planks that were either cracked, broken or had large gouges in them. Justin and Nicholas came out for the final walkthrough once the job was completed. Most of the issues with the planks we didnt notice until after the walkthrough, but some of the smaller mistakes we did notice we let slide. Justin told us that after all of the incidents with our house, the entire team had to be sent to be retrained...but did not offer to make right on the shoddy work they did for us. After winter passed, we noticed even more flaws in the siding. Corners have broken off of planks, planks that were cracked horizontally during install were filled with color matched caulk, poorly applied trim caulk was now peeling away from the house and multiple places on planks are scraped down through the paint. We have been trying to contact Johnson County since May of 2024 to get our siding repaired. Most emails and all phone calls go unanswered. The ones they do respond to are met with empty promises of “the team will be notified” and “we’ll let you know when we can get you on the books”. Johnson County uses a third party answering service so it is IMPOSSIBLE to actually get a hold of anyone in the offices. They promise a good warranty which is completely useless because you cannot actually get them to come make repairs to the siding. The only positive in this is the guys that did the gutters did a good job and were quick to fix a small issue we had.

Jeff R.

We used Johnson County Siding & Window to reside our home with Hardi board. We could not have asked for a better experience. From the estimate to final clean-up, nothing but professionalism. Quality of work is exceptional. The one window we had replaced was expertly installed and looks great! Their recommendation for a painter was just as professional and quality minded. I highly recommend this firm.

David L.

We own a 38 year old detached building that is both a garage and storage area. This building survived well over the years despite never getting much attention from previous owners. For example, the siding was rotting in places, the windows were archaic and leaking, the garage door was warped, and the entry doors were rusting. We contracted with JoCo Siding & Window to replace everything on the exterior. Since the building is prominent to our landscape, we decided to remodel it with the best materials. And this is where choosing a quality contractor makes a difference. The proper application and installation of material is just as important as the material itself. JoCo Siding contractors did an expert job on every phase of this project, meeting our high expectations and sometimes exceeding them. This is a 5-star company.

Preston R.

Needed to update our front siding to bring the house into this century and Johnson County Siding delivered. They were in and out in a few days with good project coordination and communication. Every time I stepped outside to look at the progress, the workers asked if I had any questions and took the time to walk me through how/why they install things certain ways. As you can see in the photos, they really put new life into the house and it looks so much better. Would highly recommend their siding services.

Amanda W.

These guys do a fantastic job. They’re thorough, professional, and left our home cleaner than they found it. Absolutely love our new windows, the whole team from Jeremy at quoting to Story and his team for install made the process very painless. Great attention to detail too - the window trim they had to replace around a very large half round looks better than the original!! Highly recommend!!

Craig N.

JOCO window and siding, did a fabulous job on our home. We got new windows and new siding. Our home is over 113 years old. And they made our home look brand new. They were professional, kind and polite. And their crews worked hard every day they were here. And addressed any concern I or my wife had, explained the process every step of the way. Thanks to Nick and all or the employees for our upgraded home. It's beautiful.

Jared G.

We had Johnson County Siding and Windows replace multiple windows on our house and install an new front storm door. The entire process from initial meeting for a quote and measurements, to the last day of installation was a great experience. I appreciated the no pressure consultation to discuss our project, what we wanted, general budget we were after, etc. They provided us with a lot of great information that helped us make the best decision for our home.

The install team was great! They were polite, efficient, had excellent attention to details. It never felt like they were in a rush to wrap us up and get on to the next job. Everyday the crew cleaned up, and at the end of the project everything was better than we'd expected.

Very happy how our project turned out and we'll use JoCo Siding and Windows in the future if we have more exterior needs. Thanks for the great work. Much appreciated!

Deb H.

We installed new windows across the front of our home. The workmanship was excellent and the crew was amazing; very professional. From getting the quote to finishing the project, Johnson County Siding and Windows took great care of us. Highly recommended!!