KLM Performance - Wilton, Connecticut

John J.

I own a repossession company, keeping our trucks on the road is our number one concern. Every day a truck is down is money lost. I contacted KLM for a clutch fan bearing assembly that every dealer told me was on back order.KLM not only help me with every question but they over nighted the part. When it arrived I took their part to the mechanic and had it put on. My mechanic took one look and said where did you get this? It is better than the original. Thanks again guys!! I have recommended your company to everyone I know in the Industry.

Jeff S.

Very responsive and excellent customer service.

Ordered a transmission service kit with priority shipping. I received the kit very fast

Everything was packaged with care.

All OEM grade parts that fit perfect.

Nathaniel B.

I just called them as a new customer to find out some information on a fuel filter kit to make sure that the dates on the fuel filters were not new old stock and to make sure that they were genuine OEM Mopar products once again as a brand new customer And the person who answered the phone had a horrible attitude from the very beginning, used foul language on the phone and also had a condescending belligerent attitude the entire time until I finally told him never mind I’ll go buy from somewhere else because as a new customer, I am not going to deal with somebody That represents a company with this attitude. Oh and the owner lies on their responses to bad reviews.

Darik L.

Ordered a trans filter and pan kit for Mopar OEM on my Eco diesel. I specifically requested they make sure that all magnets were in place before shipping since I keep getting them missing magnets or just with broken magnets and they still sent me one missing the 4th magnet! Then they want me to pay the return shipping and they want me to give them a 20% restocking fee for returning a non usable part they sent me! I will be contacting their corporate office first thing in the morning as well. Do not waste your time or money on these people!

Funny how the last 2 pans filter kits I purchased straight from the dealer have all 4 in all 4 slots manufactured specifically for that. If your descriptions have to clarify that your missing parts of the part then you need to consider a new vendor yourself. It’s ok I purchased a magnet to replace it. You did your part, I did mine, it is what it is. Thank you.

Ivan S. I.

2nd time I have purchased with KLM Performance. First I want to thank the customer service rep. for their help identifying the correct filter numbers for my engine. Then I could not believe when the package arrived, it took 3 days to get my entire order. It was this huge box, well to my surprise I had 5 different parts I ordered all packaged in 1 box with protective layers securing everything neatly in place. So tired of Amazon shipping me a huge box for a single small item. In any event, thank you KLM, I will be back.

FindingMike

First time buying thru these guys and I’ve ordered a lot of parts in fact just finished a lt4 heads cam package and never have I seen items taken out of the original box and folded to fit into a shipping box these are fuel filters could easily gotten crushed during shipping…. All to save a couple dollars….

Nathaniel P.

I originally ordered the upgraded steering linkage from KLM on 8/8/2024 and received an order confirmation email. I then received an email on 8/9/2024 that my order was cancelled due to a shipping error. I reordered again on 8/22/2024 with 3-5 day shipping. My order was not delivered until 9/5/2024 because they were waiting for a lock but. Not sure how you have a product “in stock and ready to ship” when it’s not. I had rented a car for a week, had to extend my rental and they are refusing to refund my shipping costs. Bad business practice and POOR CUSTOMER SERVICE. Will never do business with them again and HIGHLY DO NOT RECOMMEND. If you need a part in a timely manner, look elsewhere, because you won’t get it from KLM.

Michael K.

I purchased the SS Braided brake lines in Purple from KLM and added 2" of length because my truck had a 2-1/2" lift. The fitment was really good and the rear lines come with new brackets that move them closer to the axle, only need to slightly tweak your hard lines. The overall look is amazing and with stopping power you can feel, no more soft brake peddle. But I wanted to also thank Kevin at KLM whom took the time to call me when I placed my order just to confirm the added length and again when I called to ask about the rear replacement brackets which by the way look so much better than the factory setup. I will definitely buy from KLM Performance again and again. Good service and parts built in good ol USA. Mike Kearns of Virginia