KOHLER Signature Store by Plimpton & Hills - Greenwich, Connecticut

Wes S.

We received first class service from the team at the KSS Plimpton & Hills. Marquetta and Anna provided expert advice and guidance as we renovated our recently purchased apartment in the city. The ladies helped us navigate the design phase and steered us to the products that enabled us to realize our vision. Working with Marquetta her team turned out to be one of the better decisions of this process.

taran B.

Amazing experience. I can highly recommend them! Samantha and Marquetta were great to work with - friendly, professional, knowledgeable and a can-do attitude. In a few instances, we quickly needed additional products for our project and they were very responsive and helpful. We are very pleased with the end result - our bathroom and kitchen fixtures look fantastic and are very high quality. Thank you!

Alison D.

I had the pleasure of working with Marquetta after hearing rave reviews from a friend who worked with her on a 3-bathroom renovation project. It was an excellent decision! Marquetta provided fantastic advice, was incredibly responsive, and maintained a perfect balance of professionalism, warmth, and friendliness. She's a true problem solver, offering me great options and working within my budget. What started as a small one-bathroom project quickly expanded into three, but Marquetta adapted effortlessly and helped me get everything done within a tight time frame. Her timely responses and exceptional problem-solving skills truly exceeded my expectations. It was a joy working with her, and I highly recommend her for any project!

James W.

Needed a bar sink in a hurry to complete my renovation and Marquetta Montero could not have been more supportive!! Helped me find the sink we wanted in their system, get the order in place and expedite the shipment all under 15 minutes in the store. Marquette pulled this off with a smile on her face and professional courtesy!!!

Highly recommend!!!

S T.

Kohler in Greenwich is absolutely top-notch. . The showroom is beautifully lit with a great selection, and the whole team has been super helpful, always checking in with emails and calls. They also made the process of picking out, moving, and adding pieces to my home so smooth and stress-free. They helped me design 2 bathrooms in my new home. Really just a good all around experience.
Special shout-out to Marquetta—her expertise and personal touch made all the difference.

Harvey B.

Samantha, Marquetta and the entire staff at Kohler Signature Store in Greenwich were truly a tremendous help in guiding us through a complete home renovation which was driven by our collision with a tree. The project with Samantha and the team was a 14 month journey, and included fixtures and faucets for 3 bathrooms and two kitchens. When we ran into unexpected challenges (which every significant build encounters) they were there to help us with redesigns and had those newly selected items delivered to our job site almost immediately so that no impact was added to our builders timeline. We couldn’t be any more satisfied with our experience with the Plimpton & Hills Kohler store and the professionalism of the folks that are employed there!

Kerry S.

Recently purchased a kitchen faucet and beverage faucet from Marquetta who was very helpful. When the faucets arrived, the beverage faucet had some slight damage but Plimpton & Hills was very responsive and had the damaged faucet picked up at our door and a new faucet delivered within days. Marquetta and Melissa were a pleasure to work with and I would definitely recommend Plimpton & Hills!

Mitzie P.

I stopped into the store in January 2024 in need of help with remodeling a master bath. I spoke with a few other designers, but I wasn't sold on any of their design aesthetics so I went to Kohler Plimpton Hills in Greenwich CT to take a look at products and take on the project myself.  I was immediately greeted by Marquetta who was extremely friendly and patient. She listened to my needs and could immediately see that I was overwhelmed by all the options and products.  Marquetta helpfully suggested that I consider the Kohler design service that would allow me to have renderings as well as guidance on what would fit within my space. Better yet the cost of the service would be offset if I met a certain minimum Kohler purchase. I was sold. I walked out of the store having purchased the design service and I waited for an email from my designer who would help with next steps.

I worked with Erin LaRose Doebler on the design and she was also exceptional. Erin was patient, considerate, thoughtful and we worked together to come up with a design that would fit my needs. I returned to the store to look at everything that we chose and Marquetta helped me to refine some of the choices.  Some items were custom so Marquette helped me to consider all factors before placing any final order. Marquetta was also helpful in having the items promptly delivered to my home. Once the renovation began there were a few additional items that needed to be ordered and Marquetta was there to help.

Marquetta was so great that I decided I could confidently renovate the 1st floor bathroom simultaneously with the master bath. She helped me to choose fixtures, vanity, mirrors, toilet, etc. We ordered those products and everything was promptly delivered. I would not have undertaken the second bathroom renovation, especially at the same time of the master bathroom renovation, had it not been for Marquetta's confidence and superb customer service. There were many urgent items that came up and Marquetta was there, with me, every step of the way. I know I probably called the store way too many times. I also know that I can be a bit indecisive and maybe borderline annoying.  She was unwavering in her support and she maintained professionalism at every turn.

In short, you are lucky to have Marquetta on your team. She is the epitome of a professional and I would highly recommend her to anyone. Everyone at the store has been helpful, but Marquetta's detailed customer-centered focus sets her apart.
Thank you, Marquetta, as I finally bring this nine month project to an end.  <3