Loving's Fireplace Services - Upper Lake, California

John Flammang

From the jump, that is contacting Ryan, setting up an appointment to come to the store and speak with him about getting a fireplace insert, what was possible, what was available and suggestions on best products, all this was a breeze. Ryan knows his business and was very helpful and responsive! Both are welcomed in this age of large box stores where customer service seems to be an afterthought. Not so with Ryan. He owns the store and delivers quality products. Ryan came to our house, took measurements of our fireplace and chimney, wrote us up a quote for costs and gave us a recommendation to another contractor (Jonathan Smith) who would be able to make the need adjustments to our fire place so the stove we selected would fit in. The result was amazing! My wife and I are so glad we took the time to go and talk to Ryan. Our new wood stove is in and our house is warm. I totally recommend anyone in the market for quality wood heat to speak to Ryan.

Aaron McKean

Just had our Blaze King cleaned and inspected by Ryan and his team. The wealth of knowledge and genuine passion he had for his business was comforting. This is our first winter with this stove and he gave me such great instructions for our first burn, it was effortless and fun to get going. We’re already putting out great heat! Thanks so much! We’ll see you guys in a year for our next service. Highly recommending to others.

Annette Hopkins

Ryan and his crew did a great job of preparing my fireplaces for electric fireplace inserts. From start to finish it has been a good experience. I appreciated Ryan’s communications and his timeliness with every phase of the project. He and his wife, Karen, have a beautiful showroom where it is easy to see how the product will look in your home. He answered all of my questions and made suggestions that helped the project come together very well.
I am happy with the product and the meticulous installation.

Erica DeMarco

They were honest from the inspection to the installation. I had an older fireplace insert that was no longer safe to use due to updated regulations over its 40-year lifespan. They assisted me in selecting the right fireplace insert for my home and adhered to the schedule perfectly. When they arrived to do the work, they kept everything clean, tidied up afterward, and thoroughly explained how everything operates and what to expect with my first fire. They were fantastic, and I highly recommend them.

Denise Hinchcliff

Ryan is curteous and professional. All prices and procedures were explained clearly. He stayed on touch with order updates and job scheduling. He and his team were punctual, friendly and cleaned up when finished. Now I have a straight, clean, safe new stove pipe! This is a great dependable business!

David Green

Ethan recently came to service our fireplace. He did an amazing job making a 25 year old gas fireplace look and work like new. Great technician!

Judy Maugeri

This company is family owned and we feel so lucky to have chosen them to purchase our pellet stove. They are so professional, courteous, helpful and accomodating. We are really happy with the whole experience of the purchase and installation. They explained the operation of our stove and told us to call with any questions. Our stove is beautiful and we couldn't be happier with the whole experience.

Carol Cole-Lewis

We have been faithfully and happily using Loving's Fireplace to maintain our wood-burning fireplace for years. During this year’s annual cleaning, we were told there were issues with our system. We discussed options, and decided that replacing our fireplace would be the best solution for us.

We made an appointment to visit Ryan Loving (the owner) in Loving's Fireplace’s beautiful new show room in Upper Lake to explore possible options. Ryan patiently and competently worked with us, answering our numerous questions, while asking us questions of his own, to determine the best solution for our needs. We gave him the deposit for the selected equipment, and were told it would take about three weeks before the equipment would be delivered from the manufacturer and installed. We were kept in the loop all along the way regarding the timeline to installation, which actually ended up being earlier than expected.

Ryan and his team of three arrived on time the day of the install. They were very pleasant, and took great care in making sure our home was protected and clean during the process. Our job was not very difficult, and the bulk of the work was completed in two hours. Ryan stayed on an extra half hour, though, to light the first fire in our new fireplace, show us how to operate the system, answer any further questions, and inform us about what to expect during the first day of operation.

We’ve has the fireplace going for several days now and are so pleased with our decision to buy a new one. It performs flawlessly, delivers the right amount of heat, and uses so much less fuel than our old unit. We stoke the fire before we go to bed, and are welcomed in the morning to a warm and cozy house.

Loving's Fireplace is a family-owned and run business with deep roots in the Lake County community. We are thrilled to have such a professional, well-trained and educated fireplace service here locally. Thank you, Ryan and Loving's Fireplace, for taking such good care of us.