Mansfield Community Center - Storrs, Connecticut

Mrs S.

We got the membership specifically to use the pool a few nights a week as a family. Unfortunately, they cut back the open swimming hours to 30 minutes per night. Their reasoning was, "Private lessons pay money to use the pool."
Okay, well, so does my membership fee. Helllllooooooo mcfly.

Things they need to improve:
● Locker rooms are filthy.
● Showers have mold and rusty hardware
● The pool area is not clean at all.
● Pool always has sediment on the bottom.
● Nothing for kids ages 3+ to do.
● Teen center is an afterthought

While mostly everyone was nice, there was one specific lifeguard, a young male, who would scream obnoxiously at toddlers for even existing near his presence. I had to put that little guy in his place when he tried to scream at my three year old. Even other parents came up to me afterward and thanked me for redirecting his horrible behavior. He shouldn't be around kids at all. That was the final reason why we canceled our membership.

This place truly has the potential to be great. Hopefully, they will get it together and make necessary changes to cater to more age groups.

OM

Piano and swim instructors here are knowledge and delightful. I would recommend the Mansfield Community Center to visitors and locals.

Sam H.

Unfortunately this was not a good experience for my family. Even though Richard and the other staff were amazing there was nothing for the preteens to do. Ages 7 to 13 they have to be supervised and cannot participate in much activities other then swimming. The teen center is open as long as their is supervision, but there is no exercise centers for them. Once in awhile they will split the gym for basketball. I would say they offer a lot of programs and are a part of the community, they just need to offer and balance the whole community center for every age group! Adding music and a dance or social room can be offered here not just as a paid program but to include everyone of all ages.

Jeff G.

Worked well for us visiting the area. Easy day pass, equipment was more than adequate.

Susan P.

I love the therapy pool. You meet good friends who are there to exercise like you and we chat about everything. It's fun and enjoyable. Very clean and warm.

Nafisa N.

A very good community center. The most useful thing is the track, where you can walk/jog in the bitter long winter. I also love the therapy pool. Their daycare is very good, too. The staffs are nice and helpful. I would only suggest them to organize their lost and found section. I could not find anything that I ever lost in the center. So you need to be careful about your belongings. But overall, this is an awesome place to spend time with kids, especially in the winter time.

Cuong D.

Terrible customer services. My wife buys memberships for the family, and we have been members for years. I use the gym upstairs about once a week, and didn’t come last week. My daughter attends the swimming club and we pay for that activity as well. My wife and my son didn’t use any facilities at all for months. She buys memberships as I still sometimes go there as said. Today I drove my daughter there to her swimming club, and was told I could not use the gym as my membership was expired, and was looked like someone who didn’t pay the service. I didn’t have cash or cards with me at the time, so had to waste my time waiting for my daughter to finish. If I were them, I would tell my customer to come in, and resign up the membership next time. They are willing to give their long time customers bad experience, is that called customer service? Did they train their staff how to serve customers? Or that is just the culture?

Luciano R.

I figure to share this with all members when I drove into work on this day during this horrible time this brought a smile to my face and figure to share with all of our members