MAPS, Inc. - Leavenworth, Kansas

Introduction to MAPS, Inc.

MAPS, Inc. stands as a comprehensive solution provider for all office equipment and supply needs. Located at 5001 S 13th St, Leavenworth, KS 66048, this establishment offers a wide array of products and services catering specifically to businesses and individuals seeking reliable office solutions. From being a major supplier of printing equipment to providing essential maintenance and repair services, MAPS positions itself as a one-stop destination for operational efficiency in office environments.

At its core, MAPS, Inc. functions not just as a supplier but also as a service partner. This dual approach allows customers to benefit from readily available supplies and expert technical support, ensuring minimal downtime and smooth operations. The company's offerings are designed to meet various requirements, from large corporate offices to smaller businesses and even individual professional setups needing dependable printing and document management solutions.

Core Specialties and Services

Equipment Supply and Sales

One of the fundamental aspects of MAPS, Inc. is its role as a significant supplier of office equipment. Customers can find a broad selection of printers, multifunction printers (MFPs), scanners, and other essential peripherals. Beyond just selling devices, the company provides guidance in selecting the right equipment based on specific needs, whether it's for high-volume printing, multifunctionality, or budget constraints. Their expertise in this area is often highlighted by customers looking for new hardware investments.

Maintenance and Repair Services

MAPS, Inc. differentiates itself significantly through its robust service offerings. They provide copier repair services, printer repair services, and toner cartridge supplier services. This means that instead of solely relying on manufacturer warranties or external specialists, businesses can turn to MAPS for prompt and effective troubleshooting and repairs. The company's reputation often hinges on the reliability and timeliness of its technical support team, which helps maintain productivity.

Supply and Refill Solutions

Office supplies can be a recurring expense and logistical challenge for many organizations. MAPS, Inc. addresses this by operating as an office supply store and a specialized printer ink refill store. Customers can purchase necessary consumables like paper, toner, and ink, and also benefit from convenient refill services for their existing cartridges. This service is particularly valued by businesses with a high volume of printing or copying, offering cost-effective solutions for managing ink and toner levels.

Ink and Toner Cartridge Management

Recognizing the importance of high-quality and readily available ink and toner, MAPS offers a specific focus on this niche. As a supplier of toner cartridges, they provide options ranging from genuine manufacturer cartridges to compatible ones, often at competitive prices. The Ink cartridges mentioned as a point of interest further emphasize their comprehensive approach to consumables, ensuring that customers are never left without the essential materials for their printing operations.

Business Environment and Accessibility

MAPS, Inc. operates as a small business, fostering a potentially close-knit and personalized customer service environment. This scale can mean quicker responses and a more tailored approach to customer inquiries and needs. The business is committed to accessibility, ensuring that its physical location is welcoming and functional for everyone. Features like wheelchair accessible entrances, wheelchair accessible parking lots, wheelchair accessible restrooms, and wheelchair accessible seating are explicitly noted. This commitment reflects a dedication to serving a diverse clientele, making it easier for individuals with mobility challenges to visit and utilize the services without hindrance.

Customer Feedback and Reputation

The perception of MAPS, Inc. among its customers is generally positive, as indicated by the 10 reviews on Google My Business, averaging 4.2/5. These reviews, while not individually cited, offer valuable insights into the real-world experiences of clients. Many patrons express high satisfaction with the company's overall service and product range. For instance, some reviews highlight the impressive range of offerings, suggesting MAPS can fulfill a wide variety of office equipment and supply requests under one roof.

Furthermore, testimonials often praise the company's customer service, frequently mentioning the professionalism and helpfulness of the staff. Timely shipment is another aspect frequently commended, indicating that MAPS values efficient order fulfillment and delivery processes. The repeated mention of the company being 'easy to work with' and providing excellent service reinforces their reputation as a reliable partner for ongoing office needs. These positive sentiments contribute significantly to the company's strong average rating, encouraging potential customers to consider them for their own requirements.

Recommendations for Potential Clients

For individuals or businesses in the Leavenworth, KS area seeking comprehensive office solutions, MAPS, Inc. presents a viable and well-regarded option. Their diverse product catalog and service capabilities make them suitable for a range of scenarios. If you are in the market for new printing equipment like multifunction printers or standalone printers, MAPS can offer competitive options. Should your devices encounter technical issues, their repair services for copiers and printers provide a convenient local solution without the need to ship equipment elsewhere.

Regarding supplies, whether you need bulk toner, specific ink types, or office paper, MAPS likely carries a good selection. The refill service is particularly convenient for managing ongoing ink or toner needs cost-effectively. Their status as a small business suggests that customer interactions can be personalized and potentially more flexible than with larger corporate chains.

When planning to visit, be aware of their accessibility features, ensuring the location is suitable for all needs. You can reach them directly via phone at 35990500 to inquire about specific products, services, or to arrange for supplies and repairs. Their website, mapsweb.com, likely provides additional information, product listings, and potentially online ordering options. For businesses prioritizing reliable and efficient office operations with a commitment to accessibility, MAPS, Inc. is recommended as a thorough resource to explore.

👍 Reviews of MAPS, Inc.

Andrew W.

4/5

My experience with MAPS has been a very good one. We use them for our business needs and they never cease to impress us, whether it's with their range of offerings or their service team. I would highly recommend MAPS when you're looking for your next printer of MFP device.

Josh B.

5/5

Easy to work with. Great shipment time.

Di M. T.

5/5

Excellent company to work with!!!

Brian B.

5/5

MAPS is, without a doubt, the gold standard in customer service — not just in the copier world, but across any industry I’ve ever worked with. Our school district was stuck in a predatory lease with Canon Financial, and it was MAPS — specifically John Lavery and Alyssa Smith — who stepped in and guided us out of the complex and daunting lease with the kind of care, professionalism, and persistence you rarely see anymore.

John and Alyssa personally visit our schools on a regular basis. They don’t just drop in — they show up for our staff, listen, solve problems, and treat us like family. If something goes wrong, they’re on it immediately — like white on rice. We’ve never felt like “just another client.” They treat our needs with urgency and compassion, like we’re their own schools.

There was even a moment — and I still can’t believe this — when John personally tracked down contact information for the president of Canon Financial to help resolve a financial dispute that ended up saving our district thousands of public education dollars. That kind of tenacity and commitment is rare.

I also want to give a huge shoutout to MAPS’ incredible technical team. Matt Devine has solved complex server-related issues for us with speed and precision — problems that would’ve caused major disruptions were resolved within hours thanks to his deep knowledge and quick action. His work has kept our systems running smoothly and minimized downtime for our entire staff. And on the ground, Aaron and the service technicians have consistently shown up with unmatched professionalism and a commitment to customer service that you rarely see. Whether it’s routine maintenance or urgent support, they’re always there when we need them — direct, reliable, and incredibly helpful.

If you’re a school, a district, or a business looking for a copier partner that actually cares, don’t waste time with the big box leasing companies. MAPS is the team you want. I cannot recommend them enough.

Floyd A.

5/5

Jennifer D.

5/5

Matt D.

5/5

Uri J.

1/5