Middlesex Music Academy - Middletown, Connecticut

Middlesex Music Academy, located at Address: 440 Main St, Middletown, CT 06457, is a small business that offers a wide range of musical instruments and services. With a Phone: 03440525 and a user-friendly website at Website: middlesex-music-academy.com, this academy is easily accessible for anyone interested in music.

Specialties

Middlesex Music Academy specializes in providing a variety of musical instruments and services, ensuring that all customers find what they need. They offer in-store pickup, onsite services, and a wheelchair-accessible entrance and parking lot, making it convenient for everyone to visit.

Other Points of Interest

This academy provides free Wi-Fi, accepts checks, credit cards, and debit cards, and even offers NFC mobile payments. Middlesex Music Academy is suitable for kids and has paid parking lots and street parking available. With an average opinion of 4.6/5 from 34 reviews on Google My Business, it is clear that customers appreciate their services.

Customer Reviews

Customers have praised the knowledgeable and friendly staff, highlighting the excellent service provided by instructor Karen. One customer shared their experience, saying, "What an amazing place - a true heaven. They carry all kinds of musical instruments, and I particularly love their guitar collection. Matt, the owner, is really knowledgeable and friendly, so if you are someone like me who does not know what kind of instrument would work best for your needs, go talk to Matt and you can thank me later."

Recommendation

Middlesex Music Academy is an ideal destination for anyone interested in music, offering a wide variety of instruments and services. With a friendly and knowledgeable staff, it is no surprise that this academy has received such positive reviews. We highly recommend visiting their website at middlesex-music-academy.com to learn more about their offerings and to get in touch.

👍 Reviews of Middlesex Music Academy

Rosanna Arpaia

5/5

Very friendly, knowledgeable staff. My instructor Karen is absolutely wonderful and very patient!!!!

Anubha Gupta

5/5

What an amazing place - a true heaven. They carry all kinds of musical instruments, and I particularly love their guitar collection. Matt, the owner, is really knowledgeable and friendly, so if you are someone like me who does not know what kind of instrument would work best for your needs, go talk to Matt and you can thank me later. 🙂
I have bought a bunch of stuff already from here and will be returning. A big thanks to the staff!!

Marcus Delaney

5/5

Stopped by for a new pack of tenor sax reeds for myself and a few things for my wife. On the store radio was Billy Joel's "Just the Way You Are". I joked and said that after this purchase I'll play the iconic alto sax solo when I get home. A staff member without missing a beat started complimenting the great Phil Woods and his amazing ability to shred his alto. I was surprised, pleasantly, and I will definitely be coming back for all my music needs, maybe even just to chat about Phil Woods.

Austin Shepley

5/5

Very happy with their luthier. I dropped my guitar off to get a full set up he went above and beyond my expectations with making everything perfect and he fixed my amp that other people couldn’t figure out.

Thomas Alessi

5/5

The new worker and the guy with her behind the desk were very very nice and helpful <3 quick and easy plus they were willing to give suggestions and talk me through it. Would certainly go again

Devin Simon

1/5

I would give Middlesex Music Academy a 0 if I was able to. I called to inquire about a $150 charge when I haven‘t been confirmed by John the guitar teacher. I made a request to Matt that Tuesday was my preference but John was booked so he scheduled Thursday at 6pm. I received a text and email from John yesterday that he had a conflict for Thursday and offered Friday. I responded via text/email that would not work and inquired if this was temporary or permanent to which I did not receive a response. I let John know this may not be a good fit then. I called today to have the charge refunded and Jim proceeded to call me names, saying I was yelling & screaming over the phone and I was being rude. No need to go into the dramatics but Jim needs a lesson in manners, telling the truth and understanding that being a manager does not give him the authority to behave poorly. Never once did I raise my voice but did correct Jim several times throughout the conversation all because i asked for a refund. Extremely unprofessional and a bad look for Middlesex Music all around. I will be taking my business elsewhere. Inexcusable & theater worthy performance by Jim today folks!!!

SKULL

5/5

Love the staff and selections of instruments. I’ve gotten repairs done there with my old drums and my guitars and they have the best expertise when it comes to repairing instruments. Bought my first guitar since 2009 from there and I absolutely loved the feel and playing it. Matt and Jim are awesome.

Ryan Blackert

5/5

Yesterday we went in to rent an instrument for my 4th grader starting band and I can’t speak enough on how smooth and easy the process was! When we walked in we were greeted by Jim, who immediately knew everything we needed and even our band teacher by name (impressive!). Our son can tend to be a bit shy but the charm of this place seemed to make him feel right at home! If I had to I would say the whole interaction took all of about 10 minutes and we were on our way. Definitely recommending this place to anyone I know looking for help with an instrument, thanks again!