New Key Construction - Walnut Creek, California

Paul B.

After researching and interviewing several local contractors in the Pleasant Hill area, we chose to work with Reggie and the New Key Construction team to complete our kitchen remodel and update the flooring in the main areas of our house. From the start, Reggie was responsive and thoughtful in his approach to our scope of work and dedicated a lot of time to thoroughly review our wishlist, budget, and timeline as the project took shape. He was open, honest and realistic in every conversation and made us feel comfortable and ready for the work ahead.

Elle was our Project Manager and did a terrific job organizing the build schedule and juggling all of the moving pieces from start to finish. Even with covid-related material delays, she pushed hard to keep our project on track and stayed in constant contact with all of the vendors and contractors involved. She was quick to flag any issues that came up, explore solutions when needed, and took the time to make sure we were happy as the project progressed. She and Reggie were receptive to feedback and accountable when issues arose (fortunately, all were relatively minor).

It is evident that the New Key Construction team has a great working relationship with their subcontractors. All of the subs were friendly, timely, clean, and produced high-quality work. Having lived in the house while the work was completed, we could see first-hand that no corners were cut and nothing was overlooked! As an added bonus, they utilize the Buildertrend platform, which made it easy to track our finances, view when specific work was scheduled, and stay aligned on change orders.

It is obvious that Reggie and New Key take pride in their work and truly want what’s best for their clients. We had a great experience and love our new kitchen and floors!

Ruby G.

We hired New Key Construction to renovate the interior of our most historic (1850 construction) Masonic Building in California.

Their entire staff, from Reggie (the owner) to Connor (foreman) to Elle (project manager) are professional and great to work with.

Elle’s attention to details during every step of the project yielded a beautiful outcome, and rendered the project a huge success. The building will be featured in one of our upcoming quarterly magazines, and we are delighted to showcase it, post renovations.

Ashley O.

I bought an older home in Concord and moved in only to discover, during an easy re-flooring project with New Key Construction, that the old owner improperly installed appliances when I purchased that led to months and months of water damage in my kitchen! I was panicked - we had already spent a lot of money on the house and now we were looking at extensive water damage and mold in two major rooms of our home.

Reggie and his team helped me every step of the way. Because we were already working together on my flooring project, I didn't event think about calling anyone else. Reggie helped me coordinate with my insurance company and get the coverage I deserved, and what could have been money out of pocket, got covered and helped me totally rebuild my kitchen (where the water damage was) into a gourmet MASTERPIECE. This kitchen was so outdated when I moved in - I hated it. Now, it's my favorite room in the house and it raised the overall value of my home so much. Reggie and the team also helped me update my bathroom as well as my master closet (a custom job). After pics posted here.

If you're looking for an honest contractor to help you remodel your home, I strongly recommend Reggie and New Key Construction.

Mark S.

We worked with New Key Construction to remodel our backyard workshop and transform it into a 1 bedroom, 1 bathroom ADU for my parents to retire and live in.

New Key did an absolute outstanding job and we are so happy we chose them for one of the largest investments we've ever made.

- Quality Work - Reggie and his team do quality work; they do not cut corners, and they will always lean to do things the right way that is safe, compliant, and functional. You can feel the quality when you walk around; there is a meticulousness to the work that is hard to find anywhere else.

- Project Planning - We were assigned a project manager and a foreman who kept us updated very frequently on the state of construction. The work was completed on-time if you account for the realities of construction which were largely due to supply delays and/or the occasional coordinate of some competing work. To convert a workshop (where we literally stripped it down) to a livable, high-quality ADU in 5 months is impressive! Also, they showed up on-time every day and if they were going to be late (or not come), we would be told.

- Culture - Everyone that works at New Key Construction was a pleasure to work with; they hire people who care about the work they are doing and make an effort to get to know you. We could tell the employees enjoyed working at New Key, and it shows in the work.

We looked at several companies before choosing New Key. I wholeheartedly will say it was worth it - you get quality work, quality communication, a 10-year warranty, and people who legitimately care about you and your home. You won't regret it!

Jean-Pierre M.

I recently visited New Key Construction's beautiful new office, just a minute off the freeway—so easy to get to! The team was incredibly friendly and welcoming, which made a great first impression. I’m currently exploring options for a large home remodel, and after speaking with Reggie, their CEO, I can confidently say I’m thoroughly impressed with their approach.

Reggie was upfront and honest, taking the time to explain exactly what’s involved in getting a project of this size done. He walked me through a detailed cost breakdown, with budgets for each phase, which made the overall budgeting process so much easier to grasp. His methodical, step-by-step approach reflects the company’s wealth of experience, ensuring every part of the project comes together like a well-constructed puzzle.

What really stood out was how they manage to exceed expectations, not just in execution but in creating that "wow" factor for their clients. If you’re looking for something truly special, New Key Construction doesn’t just deliver—it helps define and build your vision from start to finish.

Even though I haven’t yet started my remodel, I’m confident that Reggie and his team are the ones to bring my vision to life. Highly recommend!

Marie R.

NewKey has done an exceptional job remodeling my kitchen this summer. The attention to detail from the initial planning meeting, to setting up a daily schedule, sticking to it (yes a GC who meets commitments) and dealing with issues as they arise has been the best I have experienced in the Bay area. When challenges came up Reggie, Kreg and his subs resolved the issues within hours not days or weeks. My install included counter top, plumbing, flooring, tile backsplash, installation of appliances and coordination with a cabinet painter and customer cabinet modification contractor. They even came through when my appliance delivery and installers fell flat on their faces! No question I will use NewKey for my master bath remodel and actually look forward to it!

Steve G.

My Wife and I recently completed a high end remodel of our master
bathroom in Alamo. We couldn't be more pleased (See Pictures attached)
Reggie Keding and his company New Key Construction were recommended to us by our designer Carol Christenson of First Impressions Interior Design, and her husband Steve Ross owner of Distinctive Cabinetry in Walnut Creek.
It seems everyone on our street is doing remodels, construction, this year. Everyone has their share of contractor horror stories. I need to stress you would not be disappointed with Reggie and his crew at New Key. They do what they say they are going to do, are on site when they say they will be there. Reggie runs a job with military precision. Materials are on site before work begins. He lets you know pretty much daily what is to be done that day, goals for the week etc. We were never in the dark about anything, Reggie was always available by phone, text, and e mail, and returned any communication immediately.
Reggie and his company get our highest recommendation, it is the only contractor we would use for future jobs.
The pictures speak for themselves. We had old glass bricks for shower walls, old cracked shower tiles, an ancient white Formica Vanity, and now we have this wonderful new master bath.

Steve G.

Victor M.

Reggie and New Key Construction did a great job helping us with repair on an insurance claim for our home in Walnut Creek. Our floor was damaged by water that leaked from the roof. The insurance company only paid us a few thousand dollars for a repair. Reggie contacted them directly and demonstrated why the repair could not be done and replacement was needed instead. He met with the adjuster at our house which resulted in an additional payment that covered the cost of replacement. Thank you!