Nutmeg State Financial Credit Union - Rocky Hill, Connecticut

Address: 520 Cromwell Ave, Rocky Hill, CT 06067.
Phone: 05135000.
Website: nutmegstatefcu.org
Specialties: Credit union, ATM, Financial institution.
Other points of interest: Drive-through, Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 134 reviews on Google My Business.
Average opinion: 4/5.

📌 Location of Nutmeg State Financial Credit Union

☎️05135000

⏰ Open Hours of Nutmeg State Financial Credit Union

Monday: 9 AM–4 PM
Tuesday: 9 AM–4 PM
Wednesday: 9 AM–4 PM
Thursday: 9 AM–6 PM
Friday: 9 AM–5 PM
Saturday: 9 AM–12 PM
Sunday: Closed

Nutmeg State Financial Credit Union is a well-known credit union located at 520 Cromwell Ave, Rocky Hill, CT 06067. The credit union offers a variety of services, including ATM and financial institution options. It has a drive-through and is wheelchair accessible, with a wheelchair accessible parking lot for the convenience of its members.

Based on the opinions of its customers, Nutmeg State Financial Credit Union is highly regarded for its exceptional customer service. For instance, one satisfied customer mentioned, "Hello, I just want to give a huge thank you to Mark I was having a tough time navigating through opening an account, and Mark displayed incredible patience and empathy while walking me through the steps to open said account. Probably one of the most pleasant/kind customer service workers I’ve ever dealt with in my life."

With an average rating of 4/5 based on 134 reviews on Google My Business, Nutmeg State Financial Credit Union has proven to be a reliable and trustworthy financial institution. It has received numerous positive reviews from its customers, who have praised its staff for their patience, empathy, and exceptional customer service.

Characteristics of Nutmeg State Financial Credit Union

Nutmeg State Financial Credit Union is a credit union that offers a variety of financial services, including ATM and financial institution options. It has a drive-through and is wheelchair accessible, making it convenient and accessible for all its members.

Location

The credit union is located at 520 Cromwell Ave, Rocky Hill, CT 06067. Its convenient location makes it easy for members to access its services.

Recommended Information

If you are looking for a reliable and trustworthy financial institution, Nutmeg State Financial Credit Union is an excellent choice. With its exceptional customer service, convenient location, and variety of financial services, it is an excellent option for anyone looking for a credit union. You can contact the credit union at 05135000 or visit its website at nutmegstatefcu.org for more information.

Recommendation

Based on its excellent customer service, convenient location, and variety of financial services, Nutmeg State Financial Credit Union is highly recommended for anyone looking for a reliable and trustworthy financial institution. Contact the credit union today through its website or phone number to learn more about its services and how it can help you with your financial needs.

👍 Reviews of Nutmeg State Financial Credit Union

Nutmeg State Financial Credit Union - Rocky Hill, Connecticut

S 615

5/5

Hello, I just want to give a huge thank you to Mark! I was having a tough time navigating through opening an account, and Mark displayed incredible patience and empathy while walking me through the steps to open said account. Probably one of the most pleasant/kind customer service workers I’ve ever dealt with in my life.

Marla Avery

5/5

Update. Machines are there still but are no longer being used. They have real tellers and the drive though is open!

Machines are always out of service, drive through hasn’t been open in YEARS and I’m not sure if they even have “tellers” working anymore. The AAA worker is there and friendly (nutmeg should take notes) Would switch banks in a heartbeat but they make it difficult to withdraw money, can only imagine how hard it would be to close out accounts.

John Porriello

1/5

Horrible service. I attempted to change the bank account that I am paying a loan on. I received the Docusign form missing one digit of my bank account. It took an hour on the phone to get the situation resolved. I asked that a manager call me back and that never happened. Choose a more responsible bank than Nutmeg.

Henry Umeana

1/5

Every time I call or go to a bank branch to make a loan payment, nutmeg bank officials always draft a smaller amount despite been told to enter the original loan amount. This morning the same happened, but the staff didn't even apologize but was so rude to hangup. Even though I specifically told her I want to pay $350 the loan amount. Unbelievably rude & disgusting. I demanded to speak to the manager Tom in the corporate office in Rocky Hill, CT. Awaiting he call...
Almost 48hrs later, nobody call me back neither did Tom call. Meanwhile, my funds is tied up by the bank preventing me from paying then right loan amount of $350 I requested to pay, instead of $235 nutmeg staff chose to enter on her own. Reallt frustrating.

I must say, I finally got a call drom Maryanne who delightfully answered my questions. Completed all my pymts & resolved ALL my issues with so much ease. What a blessing she was indeed. Grateful for that.

Sandra Parkes-Matlock

5/5

This is an amazing organization totally committed to helping their customers. I will never give up my membership. When I went to convert my auto lease to purchase the rep gave me rate information. I immediately told him I would have to contact navy federal to compare. This is a life long relationship. Thank you and my family thanks you!

Tammy Comeau Nadeau

4/5

Been a member for over 20 years. No major issue. I mostly use online services because the branch locations are out of the way for me. Phone staff has always been very polite and helpful.

Nary Oung

1/5

I live in Colorado and someone tried applying for credit with my personal information. You should do a better job of identifying fraud.

Isaiah (GS)

5/5

I had an exceptional experience with Luis and Jasmine from Nutmeg State Financial Credit Union. They both provided outstanding service during our call, and their professionalism and helpfulness truly stood out. Their assistance deserves a 5-star rating.