Plumas Sierra Rural Electric Cooperative - Portola, California

Address: 73233 CA-70, Portola, CA 96122.
Phone: 5308324261.
Website: psrec.coop.
Specialties: Electric utility company.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 40 reviews on Google My Business.
Average opinion: 4.3/5.

Location of Plumas Sierra Rural Electric Cooperative

Plumas Sierra Rural Electric Cooperative is an electric utility company located in Portola, California. The address is 73233 CA-70, Portola, CA 96122. If you need to contact them, you can use the phone number 5308324261. You can also visit their website at psrec.coop for more information.

This company specializes in providing electric utility services to its customers. They have a wheelchair accessible entrance and parking lot, making it easy for people with disabilities to access their facilities. According to Google My Business, Plumas Sierra Rural Electric Cooperative has received 40 reviews with an average rating of 4.3/5, indicating that their customers are generally satisfied with their services.

Plumas Sierra Rural Electric Cooperative is committed to providing reliable and affordable electric service to its members. They offer a variety of programs and services to help their customers save energy and money. They also have a team of experienced professionals who are dedicated to ensuring the safety and well-being of their customers and the community.

If you are looking for an electric utility company that values its customers and is committed to providing high-quality services, Plumas Sierra Rural Electric Cooperative is an excellent choice. Their wheelchair accessible facilities and positive customer reviews demonstrate their commitment to providing exceptional service to all of their customers.

Reviews of Plumas Sierra Rural Electric Cooperative

Plumas Sierra Rural Electric Cooperative - Portola, California
Garret Marks
1/5

I get that people hate their ISP, but there are usually reasons for it. In the case of Plumas Sierra Telecommunications hatred doesn't even come close to describing what I think of the ENTIRE COMPANY.

I have been experiencing random disconnections and incredible poor performance for about a year. Performance and simple connectivity became so frustrating I contacted them 2-months ago and Plumas Sierra still haven't been able to resolve anything.

I have called their supposed technical support, which is little more than an glorified answering machine because all they can do is pass something along, innumerable times. So often I know some of them by name. I have called their offices directly, and have been reassured that they will be getting someone on it right away, only to have nothing resolves. I have provided them with detailed emails including 60 speedtests taken over the course of a month, after hunting for an email to send it to and only being able to send it to their info email, the only one they list on their site. I have talked directly to a representative three times. I have only ever received one voice mail response.

And after 2 months of little to no usability for the DSL I have been paying for their technician says he should be able to get around to it, NEXT MONTH.

This company also provides electric utilities to the area as well, and they can't even keep the power on reliably. Go ahead google Plumas Sierra Rural Electric Cooperative power outage and see for yourself.

The only reason that any of these people have jobs is because of the near-monopoly they have in the area. They are so bad that I would recommend that anyone frustrated by their incompetence should make an official complaint with the Better Business Bureau, the California State Utilities Commission for electric issues, and the Federal Communications Commission for their pathetic internet non-services.

Plumas Sierra Rural Electric Cooperative - Portola, California
Andrew Jackson
4/5

My bill is extremely low. Unfortunately the extra monthly service fees sometimes more than bill each month.? SolAr looking real gooD right now?

Plumas Sierra Rural Electric Cooperative - Portola, California
Melanie Moore
5/5

Really nice people to work with kinda make you feel like family not just a account number

Plumas Sierra Rural Electric Cooperative - Portola, California
MM
5/5

Push just a couple buttons and you get a helpful person that knows something or will get you to another real person quickly that can take of your need. Great app for easy checking on the rare outages and for easy payment. Fair rates. I never attend the member meetings but seems like the communities keep them in line. I am happy.

Plumas Sierra Rural Electric Cooperative - Portola, California
Jeff Bezos Cowboy Hat (Jeff Bezos Cowboy Hat)
4/5

Compared to 5 years ago its night and day. Big winter last year and they performed very well. NO OUTAGES!!! I started off with a 1 star review and it has moved up annually. The internet service offered is much BETTER than digital path.

Plumas Sierra Rural Electric Cooperative - Portola, California
Jermy Eder
3/5

They don't give pertinent info during outages. Would be helpfully if we knew roughly how long outages would be so we can know weather yo fire up the Gemini or not.

Plumas Sierra Rural Electric Cooperative - Portola, California
Kyle Basnett
5/5

I called them because my power was out, and they sent some very nice technicians over very quickly.

Plumas Sierra Rural Electric Cooperative - Portola, California
Matthew Johnson
5/5

Had this electric utility for years, very helpful and responsive to their customers.

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