Priority Roofing AZ - Sun City West, Arizona

Chris D.

I love my new roof! Priority did a great job, they were done quickly and cleaned up everything so well. They are quick to respond to questions, they worked expeditiously with my insurance company too! Great work!!!

Scruffy P.

I had Eddie and his crew from Priority Roofing out for a few loose and missing ceiling tiles and it was an excellent experience. They brought tiles that matched my home, identified a couple of loose ones and secured them all to save my home before the coming storms arrived and did so timely, professionally and at a reasonable price. Thank you Priority Roofing!

Sharon H.

We are very happy with the work that Priority Roofing did with replacing our shingles on 2 of our roofs. Lupe and his crew worked diligently & professionally and got them done within a day & a half. We could tell his crew was very experienced. He made sure we were happy with the job after they were done. We have a steep pitch roof on our garage that is hard to access but they managed to get the job done & didn't complain about the difficulty. They also took effort to protect things around our roofs and cleaned up everything very well. We also really like the appearance of the new shingles. Clint was our first contact person and he was very attentive to what we needed and our circumstances. He was always available to answer any questions. He assured us that they would work with our insurance company in getting our claim taken care of and by the deadline needed. We had a previous bad experience with a different roofing company, so we were very glad for the professional, quick service we received from Priority Roofing.

Kathy J.

Priority Roofing Review April 26, 2025
Location, Sun City West, AZ
Just had my new roof installed by Priority Roofing on April 14, 2025.
Had them and 2 other local roofing companies out to inspect my old roof for weather damage.
Val Huerta, Project Manager, responded promptly and informed me that I had some damage caused by high winds and he called Richard Urcino, Production Manager, over to also take a look at my old roof. I agreed to let Priority Roofing deal directly with my Home Insurance Provider and Richard set up a meeting with my Home Insurance adjuster.
This is when Priority really did a great job. My Home Insurance adjuster agreed that I had some wind damage but was only going to authorize some spot repairs, not replace the whole roof.
As my roof was about 20 years old, and understanding that there was some wear and tear over the years, Richard went to bat for me with my Home Insurance adjuster.
They had numerous meetings regarding my old obsolete shingle type, as per ITEL Asphalt Roofing Evaluation Control, (Independent Laboratory) and the fact that my old shingles were very brittle making patching almost impossible.

“ITEL Report Findings
The ITEL report (Control #: RXS14256059) confirms that the existing shingles are brittle, weathered, and discontinued. Attempting a repair would cause further damage to the surrounding materials, making it ineffective. Specifically, the report states:
• "No matches were found in our national search." – This confirms the shingles are discontinued with no suitable replacement.
• "The original sample has heavy weathering and granular loss." – This means the material is deteriorated and will not hold up to repairs.
• "Tab shape, mat composition, warranty, and/or dimensions are unique to products that are no longer manufactured." – Cutting other shingles to fit is not a proper solution and would result in a compromised repair.”

Richard kept me fully informed as he presented my case, with supporting facts, to my Home Insurance adjuster. After long delays and my Home Insurance Adjuster originally offering only patching, Richard finally got an acceptable offer to cover a large portion of a new roof.
We discussed Shingle type, mfg, color, trim colors and date for my complete reroof.
Priority showed up on time, did a great job, (even my neighbors were impressed) cleaned up debris, magnetic raked the area and left me with a good warranty and as a very satisfied customer.
I cannot say enough about how professional Priority Roofing were in dealing with me, my Home Insurance Adjuster and I thank them for their efforts in obtaining a satisfactory settlement with my Home Insurance for my roof damage.
I forgot to mention that their original quote for the reroof was competitive against the other 2 roofing companies. Considering all the work that Richard did for me, they were the best value.

5 Stars from me.

Robert C.

Richard negotiated a full roof replacement for us after waiting for two years and three other roofing companies tried and failed. His crew were very professional and went above and beyond to deliver a high quality roof. Priority Roofing AZ...Highly recommended!

caitlynne

I love my new roof! It is so much better and sturdy and great for the price. I will be definitely coming back if anything happens and recommending to all my friends.

Mia G.

i love my roof! All i did was request the service and Richard and his crew took care of everything. My roof has never looked so beautiful before!

Ronnie H.

Priority Roofing did a beautiful job in laying out Cool Plus Owens Corning TruDefinition shingles. We love the color and the details. The hip and ridge shingles really stand out. They installed new roof sheathing which improved the quietness of the house and it seems to creak and crack less. They also installed new Gordon Skylights. Worked quickly to install even though the heat was unbearable. This company has great workers. Total Home Protection from Owens Corning is awesome! Thanks Priority Roofing.