Professional Home Care Services Inc - Cromwell, Connecticut

Address: 104 Sebethe Dr STE 3, Cromwell, CT 06416.
Phone: 06323600.
Website: bioscrip.com
Specialties: Home health care service, Care services, Pharmacy.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 25 reviews on Google My Business.
Average opinion: 1.9/5.

📌 Location of Professional Home Care Services Inc

☎️06323600

Professional Home Care Services Inc, located at Address: 104 Sebethe Dr STE 3, Cromwell, CT 06416, is a well-established company that specializes in home health care service, care services, and pharmacy. With a phone number: 06323600, it is easy to get in touch with them for any inquiries. Their website, Website: bioscrip.com, provides additional information about their services and offerings.

One of the key features of Professional Home Care Services Inc is their commitment to accessibility. They have a wheelchair accessible entrance and parking lot, making it easy for individuals with mobility challenges to access their services. This is an important consideration for those who require home health care services.

In terms of online reviews, Professional Home Care Services Inc has 25 reviews on Google My Business. The average opinion: 1.9/5 may seem low, but it is important to note that online reviews can be subjective and may not always reflect the quality of services provided. It is always recommended to contact the company directly to get a better understanding of their services and offerings.

Professional Home Care Services Inc has a wide range of services that cater to the needs of individuals who require home health care. Their care services are designed to provide support and assistance to those who need it, while their pharmacy services ensure that individuals have access to the medications they need.

👍 Reviews of Professional Home Care Services Inc

Professional Home Care Services Inc - Cromwell, Connecticut

Dustin Katzberg

1/5

Not a real company. Reads like an insurance scam for the elderly.
Can’t even reach anyone other than a robot trying to sell you shit you don’t need.

Gary MacDonald

1/5

Never get cpap equipment on time. After 11 years it's time for a change. They send emails to remind you to order, after responding nobody contacts you to say sorry your not due because it is not time yet due to your last order being back ordered for 3 to 4 weeks. Then when it is time and I call to ask the status they tell me I have to prepay my medicare deductable.
Another issue, when you call you almost never talk to a person so you leave a message, then, if your lucky, you get a call back in 1-3 days. If there was a lower rating than 1star that would be the right rating.

Jessica Peterson

1/5

If I could give them negative stars I would.. It took over 2 weeks to get a home visit to update my CPAP scheduled and the appointment has been canceled and rescheduled 2 times so far. The first time was the day before the appointment and the second was about 1/2 an hour prior to the appointment. Even though I explained in the beginning that I needed to get this done by the end of the year due to insurance deductibles. Hopefully they will be able to keep the 3rd reschedule.. But if you have any other choice I recommend looking elsewhere for supplies

Amy-Joy Raccagni

1/5

Just started a c-pap machine in January. The rep who showed me how to use the machine was helpful and friendly. Since then, I've been really disappointed and irritated regarding the lack of service. I went on the website they instructed to set up regular deliveries of c-pap supplies. I was supposed to receive an email back with further instructions that never came. I was called and told to call the Cromwell office, which I did.....4 or 5 times with NO response - had to leave voicemails every time and never got any return calls. Ended up having to order filters on Amazon because I couldn't reach anyone and after a month, it was time to change the filter. I saw my doctor today and complained about their terrible service and was then given the number for a manager. The manager was apologetic and said she would deal with this today. We'll see if it anything happens. After a few hours, nothing. Given the lack of response/customer service, I'm not holding out much hope. May need to search for another company.

Toby T

1/5

If you are a prospective customer and looking at these reviews before making your decision, pay attention to the 20-plus 1-star reviews. These people are not lying. BioScrip has THE WORST customer service of any business I've ever had to deal with. The nurse who came for the home visit was wonderful. But if you have an issue after that, this office will give you a word salad of all the excuses why they can't do what you're asking. Run away!

Yvette Claudio

5/5

I’m a new customer of theirs and so far I’ve received great customer service! My daughters nebulizer kit was delivered by Shawn who was very friendly and made sure I received the proper supplies needed. We noticed the mask was different so he made a note of it and to my surprise I received it at my door the very next morning! Also, I don’t remember her name but the woman that took my order/info was very pleasant and helpful. Thank you Bioscrip resp dept.

Viviana Rogers

1/5

I do not and absolutely will never go through this company again in my life. My son suffers from severe sleep apnea. This company was referred by dr for him to get his cpap machine. I have been waiting since May for them to visit my home and bring the cpap for set up and other info. This company failed me for the past 3 months and i have been waiting since May. They sent me a letter that they been trying to contact me so since may they been trying to contact me and now its when they send me a letter August 8 that they have been looking for me Today is August 28 which we had an appointment today at 3 and thrn again no show no call. What kind of irresponsible company is this. Shame on you having my 9 year old son waiting for months and you fail him again to show up. What kind of facility and who's running the show cause im going to do something about this. Im going to do anything in my power to find more info and i am going to let the head offices know about this.

Jim Calverase

1/5

Never have I ever had such difficulty trying to pay a bill. I owe these people money and I swear they don't want it. I've talked to 3 people today who claim I don't owe any money when my insurance says the claim is processed and I owe them $250. All the while I know for a fact I do owe them money, my insurance made that very clear they are not covering the bill. Are they deliberately not sending me a bill so they can make more money with surprise late fees? It is the only thing that makes sense. I strongly urge anyone to take heed of this company's awful reviews and avoid them at all costs.