Provident Credit Union (Redwood Shores Community Branch) - Redwood City, California

Introduction to Provident Credit Union (Redwood Shores Community Branch)

Established in 1980, Provident Credit Union is a not-for-profit financial institution that serves over 65,000 members in the San Francisco Bay Area. The Redwood Shores Community Branch, located at 210 Redwood Shores Pkwy, Redwood City, CA 94065, offers a wide range of services and is known for its personalized service, great rates, and caring community.

Main Services Offered by Provident Credit Union (Redwood Shores Community Branch)

• Credit union
• ATM
• Bank
• Financial consultant
• Financial institution
• Mortgage lender

Location and Access to Provident Credit Union (Redwood Shores Community Branch)

The Redwood Shores Community Branch is conveniently located in Redwood City, California, at the intersection of Redwood Shores Pkwy and Interstate 101. The branch is easily accessible by car and has a wheelchair accessible entrance and parking lot. For public transportation users, the branch is near the Redwood City Caltrain station and various bus stops, providing easy access for those who opt for eco-friendly travel.

Featured Characteristics of Provident Credit Union (Redwood Shores Community Branch)

Some unique characteristics of the Redwood Shores Community Branch include:

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Cash advance

Practical Information for Provident Credit Union (Redwood Shores Community Branch)

To contact the Redwood Shores Community Branch, you can call them at Phone: 6505917845 or visit their Website: providentcu.org. The branch is open Monday through Friday from 9:00 am to 5:30 pm, and Saturday from 9:00 am to 2:00 pm.

Positive Aspects from Reviews

Based on customer reviews, some of the positive aspects of the Redwood Shores Community Branch include:

• Knowledgeable and helpful staff
• Convenient location
• Easy access to accounts and services
• Excellent rates on loans and savings

Overall, the Redwood Shores Community Branch has received an average rating of 3.4 out of 5 stars on Google My Business, with 15 reviews in total. This rating reflects the branch's commitment to providing personalized service, competitive rates, and a strong sense of community.

👍 Reviews of Provident Credit Union (Redwood Shores Community Branch)

Gaiane V.

4/5

I have been a membership of PCU for over 25 years. I adored 4 tellers, two of them are new since Spring, one is Assistance Manger and, one staff are Awesome except the manager is not really friendly to me because I am disability.

JM D.

3/5

This rating is reflective of both the location and the credit union. It used to be great-- a stellar super rewards rate with easy to hit monthly goals. Since they changed to a minimum monthly spend to achieve the goal it's been a miss for me.

OX O.

1/5

Run fast!!!! I never write reviews but these guys are out of control - they had to transfer my car loan under my wife’s name and omg - they never did it they pulled credit score twice and now at the end they want to hook me up with higher interest even though it’s completely their fault. Communication is 0
They don’t reply to emails phone calls vms - even if you get someone on the phone they LIE to you that they will call you back and they never do
If you leave complain - nothing happens
You’re on your own!

Jeff N.

1/5

They used to be good, responsible no fee. Now the online and mobile banking is completely broken. Now the fees and (I am broke this month) fees are predatory. Grab your money and run. I get two or three $28 fees for every time I can't afford to feed myself and my two disabled kids. Provident, put it where the sun don't shine.

Wissam H.

5/5

I went in to cash a check that exceeded there limit and was told I couldn’t do it by BOA and it would take 7 business day. Tao and his team were able to get it done and confirmed in two days! Outstanding turn around. Thank you Provident!

abdulwali Y.

1/5

Wow ,with a credit score of 744 and income of 160000$ you can’t get a small amount loan ,if they don’t want to give loan why they run people credit ,I don’t know what else they want ,maybe they want joe bidden or Donald trump to co sign for you . do not give any kind of loan application they won’t approve it ,

shiva B.

5/5

I had been member with Provident since 2018. I had issue with my loan added with extra insurance but when I was helped by Shrawan Ghimire, I am glad he explained me what’s going on and how could I be helped. Thank you Shrawan

Michael H.

1/5

Broken ATM, says 24 hour ATM access. FAIL. Poor service, please try harder.

T C.

5/5

Met with Andrew at the redwood shores branch for a recurring payment issue that I needed to cancel. He was very professional and answered the questions I had with diligence.
Woke up the next morning, checked my email and saw Andrews email to me stating that he had already reversed two payments which prevented me from having to make a phone call or another branch visit.
Peace of mind was a great way to start the day and it was all thanks to Andrew and his commitment to service .
This is what banking should be and this is why I stay at Provident. Thank you Andrew 🤙.

Gaiane V.

4/5

I have been a membership of PCU for over 25 years. I adored 4 tellers, two of them are new since Spring, one is Assistance Manger and, one staff are Awesome except the manager is not really friendly to me because I am disability.

JM D.

3/5

This rating is reflective of both the location and the credit union. It used to be great-- a stellar super rewards rate with easy to hit monthly goals. Since they changed to a minimum monthly spend to achieve the goal it's been a miss for me.

OX O.

1/5

Run fast!!!! I never write reviews but these guys are out of control - they had to transfer my car loan under my wife’s name and omg - they never did it they pulled credit score twice and now at the end they want to hook me up with higher interest even though it’s completely their fault. Communication is 0
They don’t reply to emails phone calls vms - even if you get someone on the phone they LIE to you that they will call you back and they never do
If you leave complain - nothing happens
You’re on your own!

Jeff N.

1/5

They used to be good, responsible no fee. Now the online and mobile banking is completely broken. Now the fees and (I am broke this month) fees are predatory. Grab your money and run. I get two or three $28 fees for every time I can't afford to feed myself and my two disabled kids. Provident, put it where the sun don't shine.