Showalter Construction & Restoration, LLC - Thonotosassa, Florida

Margo K.

I recently had a refrigerator leak in my kitchen, resulting in water damage to my floors and cabinets. I contacted Showalter and they were out assessing my damage within the hour, even though it was a Saturday morning. The owner, Robert Showalter, was extremely sensitive to my emotional state and immediately put me at ease. He took the time to explain the entire process to me, from emergency mitigation, the claims process, and what would be needed to make our home whole again.

He arranged for the emergency mitigation services to begin immediately. His crew was polite, efficient, friendly and a pleasure to work with. While I was out of town they stayed in close contact and made sure to update me every time they serviced the drying equipment.

As someone who was never had a homeowner's insurance claim before, I cannot express the gratitude I have for Robert's assistance in this process. He is extremely knowledgeable in the insurance process, and either he or his project manager has been present at every meeting I've had with the adjuster or subcontractor to make sure nothing is overlooked. Our kitchen is a custom build, so having someone who knows what it will take to replace it has been of the utmost importance. And Robert and his team are up for the task.

I cannot thank the Showalter team enough for the work they have done so far and what will be done as we move through this process. They often remark that they are here to not just get the work done, but to make my home whole again. And I have all the confidence in the world that they will do just that.

Theerapong K.

Enough cannot be said for the work done by Showalter Construction & Restoration. My previous review gave five stars for the emergency services provided when we had a fridge leak that threatened to destroy our entire kitchen. Once again, we are giving Showalter five stars, but this time for their work in bringing our home back to life.

Truly a team effort, Thea was diligent in working to secure the funds from the insurance company to start the work. Robert listened to our requests, answered all of our questions and set realistic expectations for the job. We were after a very specific flooring, an extra long plank LVP in a very specific tone, and Carrie delivered on locating the perfect product for our home.

Upon arrival and throughout the duration of the job, Victor and his team were professional and exact in their work. Not only did they deliver an incredible final product, but Victor, Juan, Jeremiah and James were polite and patient with our family and dog as we in and out of their workspace.

Everyone who comes in our home mentions how incredible everything looks. This team did not cut a single corner and worked to make every last piece of flooring, baseboard and trim they installed look complete and pristine. It is a testament to the standards this company holds.

When Robert said he would work to make our house whole again, he truly meant it. Not a day goes by when we don’t take a moment to look at our home and feel thanks for Robert and his team.

There is no one else I’d call in these circumstances again, and I will gladly share this business with anyone who asks my opinion.

Thank you Showalter Construction & Restoration for turning a disaster into a delight.

Jennifer J.

From the very first call with Robert I knew my home was in good hands! I had extensive water damage in both the first and second floor. Robert and his crew came out right away to access the damage. I was very worried when I realized the level of work my home would need and that it meant that I would need to leave that day with five children and three pets. Robert was kind, understanding, and helpful. I have a severely autistic son and I was concerned about how he would deal with all the people and change. Robert was so wonderful to my son. He got on his level and spoke to him and let him know what would be going on. By the way he treated my son I knew right away what a stand up guy Robert was and the values that his company has.

Robert and his crew got right to work with the drying out process. He has stayed in communication with me and has always stuck to his word. Right now we are in the process of the rebuild and I could not ask for more. Vic and his crew are always accommodating, fast working, and clean up as they go. My husband has had to stay and work in an unaffected part of the house. Never once have they complained or been annoyed. Instead they go out of their way to make sure we are happy!

As we are currently in the rebuild process Cody always makes sure to stay in communication with me. He keeps me updated on work timelines and what to expect that week. He always gets right back to me with any questions I may have.

Showwalter Construction makes a trying time the best it can be. They always show up with a smile and a kind word. They truly are the best!

Eric G.

Showalter Construction was a Godsend for me; most likely providence. I had contacted all the major national flood recovery companies to mitigate my flood damage from Hurricane Florence and only 1 of 4 returned a call. And that company never followed up with a visit and dropped me like I was a nobody. Showalter showed up at my doorstep and Robert introduced himself and began to educate me on the requirements for mitigating the flood damage and all the steps that are necessary. He made me feel like a somebody. He is so well versed in this knowledge that it was a little scary and intimidating....especially for me, an engineer. I would expect that 99% of homeowners are not knowledgeable to know the requirements and steps required and the lack of knowledge and the high cost of mitigation makes it very hard to sign your name to a contract. I will admit I had major reservations before and after signing with Showalter; but Robert and his crew won me over with their professionalism, kindness, courtesy, respect, and most importantly their respect of my damaged home. Their work ethic was top notch and the care to salvage what they could was impressive. They have the best equipment and it shows in that they care for their equipment via maintenance and purchase of top of the line equipment. All of their people were professional, well kept, and always willing to answer questions or even help me with work I was doing to recover the value of my property. Please do not hesitate to use them. In my crisis, they were able to bring expectations that normality would return and that indeed there will be another bright day for my home and my property. 5 Star Review for a 5 Star effort. Bottom line, you get what you pay for and I know I got the value I expected from Robert and his crew.

Virgil P.

I am grateful for Showalter Construction & Restoration a veteran owned business helped me a service-disabled veteran gain the appropriate certified pre-mold testing, mold mediation and post mold testing I needed that was not supported by USAA. Mr. Showalter's support has made it possible for me to return to my home after my restoration is complete and my new hot water heater is placed in my home. My medical advisor told me for health reasons to stay out the home until it was safe to return.
Showalter Construction & Restoration helped to make my home safe to return.
Thank you for your support and awesome service.
Major Virgil N. Perry-Wright, US Army Retired

Geoff C.

Our house got flooded by Helene and a friend recommended Showalter Co. Robert showed up promptly and explained all that needed to be done. After some quick paperwork with friendly Thea, Robert and a huge crew showed up and got all the demolition work done in one day. It was an amazing display of coordinated logistic. I'm so thankful we found Showalter Co. Highly recommended!

John C.

If you want a company that goes above the average solution this is your company! Knowledge is key when dealing with things that could affect your health and family. This is dirty work that requires ambition and the fortitude to complete the task. Don’t waste your time shopping around… This is the company to trust in for your proper solution.

Michael P.

Robert's Knowledge and years of experience are very valuable.
He is tenacious. He helped my family with our Mothers' home that was damaged by a hurricane. I would definitely use him again in the future and highly recommend him AND his team.