Sockeye Sam's - Ketchikan, Alaska

Address: 425 Water St, Ketchikan, AK 99901, United States.
Phone: 9072253260.

Specialties: Gift shop, Food products supplier.
Other points of interest: Small Business, Delivery, Same-day delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 44 reviews on Google My Business.
Average opinion: 4.6/5.

Location of Sockeye Sam's

9072253260

Sockeye Sam's, located at Address: 425 Water St, Ketchikan, AK 99901, United States, is a small business that stands out as a gift shop and food products supplier. The company offers a variety of services that make it a convenient and accessible choice for customers.

One of the most notable features of Sockeye Sam's is their delivery service, which includes same-day delivery. This is especially convenient for those who are short on time and need to receive their orders as quickly as possible. Additionally, the business is wheelchair-accessible, with a wheelchair-accessible car park and entrance, making it easy for people of all abilities to visit.

The gift shop at Sockeye Sam's offers a wide range of products, making it an ideal destination for those looking for unique and memorable items. The food products supplier aspect of the business ensures that customers have access to a variety of high-quality food options.

According to Google My Business, Sockeye Sam's has received 44 reviews with an impressive average opinion of 4.6/5. This is a testament to the company's commitment to providing excellent service and products to its customers.

Reviews of Sockeye Sam's

Greg Smith

5/5

An incredibly helpful and friendly staff. Great inventory and prices. I especially want to thank the kind and patient lady and gentleman who helped me in the purchase of a B. Merry knife. I regret not getting your names. You helped make this once in a lifetime journey to Alaska an epic memory and I shall cherish this knife and your kindness for a lifetime.

Brandan Garcia

5/5

A large tourist store containing a wide variety of selectable souvenirs ranging from cloths, hats, trinkets, jewelry, snacks, knives, bottles, etc. Proces are fair. Located along the pier where a cruise ship is docked. It's a recommended place if you're looking for something to take back home. A true one stop shop.

John Helms

1/5

This place should be 5 stars based on their large selection and reasonable prices. However, I purchased one of those clear resin figurines with whales in it from them and they have signs that say free shipping. I asked about it, the guy confirmed that they did indeed offer free shipping and I was happy to go that route instead of adding extra stuff to my luggage since I had to fly home after the cruise. Well, when the package finally came I noticed that they did not send the box and paperwork that came with the figurine, it was literally just the figurine in its velvet bag.

So I called and at first the guy I spoke with tried to tell me they don't come in boxes, they only come in the bag. I told him I was certain the cashier pulled it out of the box right in front of me in the store to show me and verify it wasn't chipped or anything. Then he backtracked and said oh well they DO come in boxes and with paperwork but when they offer free shipping they don't include that stuff because it would need a bigger shipping box so to save money they only send the contents of the box and that the cashier should have explained this to me. I'm sorry but that is ridiculous. First of all, the box does not make that much of a difference in the size, there was plenty of room in the shipping box it came in. And second of all, that absolutely should have been explained to me before I spent several hundred dollars on this piece of art and agreed to use their free shipping even if that was the case. I could then have decided to either take it myself and fit it in my luggage or pay extra for whatever the extra shipping would cost because OF COURSE I WANT THE BOX AND PAPERWORK. I was stunned, to say the least.

They didn't offer to rectify the mistake at all, didn't offer to ship the box and paperwork if I paid, didn't offer to ship it on their dime, didn't even apologize for the mixup. Nothing. What terrible customer service. Beware

Indra U

5/5

Absolutely loved visiting Sockeye Sam's in Ketchikan! The selection of gifts and local treasures is fantastic, and the staff is super friendly and helpful. Definitely a must-visit spot for anyone in town.

Bruce Becker

5/5

Lots of Alaskan items to buy. Not much made in Alaska.

Bobby Omari

5/5

Big selection, unique selection, very fair prices in all of Ketchikan, and gave us a nice bag with our merchandise purchase. Easy to access from Berth 3!

Jason Boyd (Linktreats)

5/5

Fun store with a large selection of souvenir and knick knacks. Also a good place to find a hoodie and tshirts.

michelle Lenczowski

5/5

Love Kitty Cantrell's sculptures! Buy a new one here each time we cruise! Best prices by far! Love the owners. We were able to have a great conversation with them last time we were there! Support small local business!